Aug 2021 – Nov 2023 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

• I work with the India BD Org, to grow and expand business for Haptik in the Fintech vertical. I work with customers to improve their conversational commerce, and drive goals by helping them improve Customer experience (via FRTs, CSAT, and NPS) and revenue toplines via direct impact by improving add-to-carts, lead generation, and reducing drop-off rates, net sales, and ROI.

Mar 2020 – Aug 2021 · 1 yr 5 mos · Mumbai, Maharashtra, India

• I worked as an Account Manager for the US West Region, I looked into the expansion of business and tech consulting for my accounts in the areas of Automation Testing, DevOps and Software Development and Testing.

May 2018 – Mar 2020 · 1 yr 10 mos · Mumbai

• I worked in the role of a Business Development Manager with the Client Services Group, India for Infosys. My roles and responsibilities encompass- Developing and maintaining strong client relationship with executives and key influencers in the IT and line of business. Understanding and navigating Infosys to identify, acquire and coordinate the team of resources required to address client needs; working with the cross-functional team to develop the best solution for the client. Implementing comprehensive account plans for assigned accounts by leveraging key client and industry insight from personal knowledge, research

Aug 2017 – Dec 2017 · 4 mos · Odisha

• OVO Farms gave me a fabulous opportunity to work on branding a commodity like product such as egg. I worked on preparing a marketing mix(product, price, place, and promotion) and distribution channel strategy for the company to venture the Odisha Market. I also conducted a market research on to analyze consumer buying behavior and perceptions pertaining to eggs and the buying purchase.

Apr 2017 – Jun 2017 · 2 mos · Bhubaneshwar Area, India

• I developed a transportation model for distributer route optimisation. This model was implemented in MS Excel using Solver and Google Map Co-ordinates. I used TSP(Travelling Salesman Problem) from Operational Research to base this model and it was deviced to reduce the 'Per Litre Cost'(PLC) for Milk and other products.
• Also, I observed trends and identified weak distribution points on the route to help improve sales and reduce costs.

Jan 2017 – Jan 2017 · 0 mo

• Influencer Marketing - Capture Real Campus Experiences of Students and Alumni as Reviews on Shiksha.com
• The objective of this project is to help Shiksha become the no. 1 destination for college reviews where all future generations of college students can find
• the right colleges for themselves.
• Skills used during the course of this project: Initiative, Deadline And Target Orientation, Problem Solving, Innovation And Creativity, Customer Engagement, Verbal Communication, Networking.

Oct 2014 – May 2016 · 1 yr 7 mos

• At Infosys Pune, Although being an engineer myself, I worked in a team of MBAs and experienced technology professionals, where I got the opportunity to work as a Marketing Campaign Analyst for Telstra.
• I was involved in the complete process of creating a campaign flowchart for campaigns under diverse programmes. Under a productive team, I worked directly with Marketing Managers at Telstra to interact and understand campaign requirements to prepare a logic to ensure the correct targeting required for their Direct Marketing campaigns in multiple channels such as Direct Mail, Email, SMS and OTM. The work environment was extremely dynamic and campaigns went live in the production environment in a time-critical environment.
• Tools I worked on during this time included IBM Unica Campaign Management, Teradata, Toad and needed a moderate level understanding of raw SQL queries and Shell scripting.

Jun 2014 – Oct 2014 · 4 mos

• The journey as an Engineer at Infosys was phenomenal and it started when I joined the coveted Infosys Mysore Training Program and was allocated my work domain as J2EE and Core Java. I was posted at the Infosys, Pune Development Centre after the completion of my training.