Dec 2019 – Jan 2022 · 2 yrs 1 mo · Chennai Area, India · Hybrid

• Owned product strategy, P&L, and omni-channel acquisition for Diners premium credit cards range.
• Forged partnerships with marquee brands (Mercedes, Marriott, Swiggy, etc.), recovering 60% debt and negotiating enhanced funding.
• Delivered 25% customer growth, 15% increase in spend, and 30% cost savings via VoC-driven CX improvements.
• Evangelized new product value propositions, boosting cross-org visibility & stakeholder alignment.
• Recognition: “Strong Contributor” (Top 10%); praised as a “Role Model in Ownership & Stakeholder Management”.

Jul 2017 – Dec 2019 · 2 yrs 5 mos · On-site

• Managed end-to-end lifecycle for Fortune 500+ strategic accounts, delivering MoM >$5M order book & 6M+ revenue
• Closed high-value deals ($50M+), expanded portfolio across 11 enterprise products achieving 3+ MoM product line penetration
• Managed C-suite relationships & collaborated with internal national teams to ensure successful sales cycles
• Selected for Sales Achiever’s Club’19- Malaysia (Top 1%), awarded best KAM twice and top 5% consistently in process compliance
• Winner- Business Value Creation (BVC) Contest out of 140 KAMs for best CXO engagement & consultative selling
• Cracked high potential accounts and Top 2 selected from Airtel Business for ETYL '19

Jun 2016 – Jun 2017 · 1 yr · On-site

• 8 week stints across rural sales, urban sales, customer experience, marketing and global markets each; 5 weeks in networks and 2 in CSR
• Worked on functional projects and delivered given targets/ recommendations receiving an average rating of 4.5/5 across projects
• Scope of work included SSO (sim selling outlets) expansion and upgrade in rural prepaid markets; improving lead conversion productivity of online 4G post-paid devices leads; boosting proactive payments by enabling post-paid sim consumers; before and after-launch market intelligence/ insights for Airtel Payments Bank, Smart Outlets; improving portability rate from competition provider in Singapore market
• 10 days in Bharti Foundation school, Punjab to implement CSR directives

Apr 2015 – Jun 2015 · 2 mos · Mumbai Area, India · On-site

• Landscape assessment, competitive benchmarking for Fabric Care (Ariel, Tide) with focus on regional gaps to add $50 Mn incremental NOS
• Identified regional segments basis demographics, consumer psychographics & behavioral patterns’ analysis
• Analyzed trends across key business drivers i.e. Media, Distribution, Pricing and Promotions
• Operated Nielsen & IMRB Household panels; worked with multi-functional teams to prioritize brand expenses
• Recommended India win-by-region strategy with pilot from Maharashtra

Mar 2012 – Apr 2014 · 2 yrs 1 mo · Chennai Area, India · On-site

• Product Owner and business analyst for 3 key software modules (Agile Model); Interfaced with VP of BofA to take product roadmap decisions
• Owned product modules, managing customer scrums, requirements gathering, and testing cycles.
• Created storyboards, user stories, and wireframes, ensuring seamless delivery.
• Mentored 6 new team members; Organized team building activities & recognized as ‘Star’ by HR for the same
• Secured ‘A’ grade in appraisal, ‘Above & Beyond’ Award,; SPOT award