Vikram Bagga

Product Manager

Toronto, Ontario, Canada7 yrs 4 mos experience

Highly Stable

Key Highlights

Over 9 years of experience in product management.
Strong academic background from IIT Delhi and IIM Calcutta.
Expert in user acquisition and retention strategies.

Stackforce AI infers this person is a Product Management expert in SaaS and E-commerce industries.

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Skills

Core Skills

Product StrategySoftware Product ManagementProduct ManagementCustomer ExperienceChange Management

Other Skills

Agile MethodologiesAlgorithmsAnalyticsBusiness AnalysisBusiness StrategyCSSData AnalysisData MiningData StructuresDesign PatternsEnterprise SoftwareFigmaFinance TransformationHTMLJava

About

With over 9 years of diverse experience in B2B SaaS, B2C Marketplaces, and other sectors, Vikram is a growth leader and a product strategist who drives user acquisition, activation, monetization, and retention across multiple geographies and segments. He has a strong academic background in computer science, mathematics, and business, with degrees from IIT Delhi and IIM Calcutta, and certifications from Harvard Business School and Microsoft. As a Principal Product Manager at Turing.com, a talent marketplace backed by leading investors and executives, he leverages his skills in data analytics, product road mapping, and lean experimentation to create innovative solutions that enhance the value proposition and user experience of Turing's platform. He is passionate about solving complex problems, delivering customer-centric products, and enabling the future of work. He is also a team player who collaborates and communicates effectively with stakeholders, engineers, designers, and marketers.

Experience

Turing

3 roles

Principal Product Manager, AI

Promoted

Dec 2023 – Present · 2 yrs 3 mos

Spearheaded the development of innovative products for post-training LLMs, enhancing multi-modal capabilities across text, image, and audio.
Implemented advanced evaluation frameworks including Evals, RLHF, and RLMF, driving improvements in model performance and reliability.
Collaborated with top AI labs to establish industry benchmarks, leading to a X% & Y% increase in model accuracy and user satisfaction, respectively.

Product StrategyStakeholder ManagementSoftware Product ManagementFigmaSQLPRD

Senior Product Manager, Growth

May 2022 – Dec 2023 · 1 yr 7 mos

A Talent Marketplace backed by WestBridge Capital, Foundation Capital, and several marquee executives from Google, Facebook, Amazon, Quora and Twitter.

SQLProduct ManagementMicrosoft Excel

Senior Product Manager, Marketplace

Sep 2021 – May 2022 · 8 mos

Customer Experience

Accenture

2 roles

Consultant

Promoted

May 2020 – Sep 2021 · 1 yr 4 mos

Product Manager (Innovation Track) for B2B E-commerce platform for Industrial and Automotive Sector. Re-imagining digital storefront and commerce with a product roadmap spanning Lead to Quote, Quote to Install, After Sales Service and Order to Cash with innovative use cases involving AI/ML, AR, virtual agents and IOT to unleash next generation customer experience in the sector.

SQLProduct ManagementMicrosoft Excel

Analyst

May 2018 – May 2020 · 2 yrs

Product Manager for B2B SaaS product by Accenture in EdTech domain. Responsibilities include:
Own the strategy and product roadmap, feature prioritization and collaboration with stakeholders
Define, track and improve key product metrics
Research on trends in the Industry to make strategic and tactical recommendations for the
product
Developed a business case & roadmap for Cloud migration for a Fortune1000 client in the Hi-tech industry
Redesigned business processes of record-to-report cycle for a UK based retail client to reduce period closure time by 20%
Created & delivered Organisational Change Management roadmaps, communication plans, training & coaching plans and change governance to successfully create awareness and drive adoption of Microsoft products for multiple clients in ASG region
Defined the product strategy, roadmap, and requirements to enhance On-Boarding & Servicing experience in the post-trade lifecycle of ~$3Bn revenue generating platform of a major American Investment Bank
Defined GTM strategy for a new business unit of Accenture around Automation Consulting
Assessed current technology landscape for a south-east Asia based client in the Auto industry to propose a platform powered digital strategy across functions & geographies leading to an increase in customer retention

SQLChange ManagementProduct ManagementManagement ConsultingSoftware Product ManagementMicrosoft Excel

Mytrah energy

Leadership Development Program (General Management)

Apr 2017 – May 2017 · 1 mo · Hyderabad, Telangana, India

Created Dashboards for monitoring Wind & Solar plant assets and forecasting financial obligations based on PPAs and historical operational data.
Was awarded Pre-Placement Offer on successful completion of the internship.

SQLProduct ManagementMicrosoft Excel

Sirionlabs

Software Engineer

Feb 2015 – Jun 2016 · 1 yr 4 mos · Gurugram, Haryana, India

Software Engineer with a strong focus on strengthening the core of the technical infrastructure.
Strong analytical and problem solving skills, Good knowledge of Data Structures, Object Oriented Programming, Design Patterns and Service Oriented Architecture.
Proficient with core Java development, web development tools, platforms and other utility applications
Skilled in all phases of the software development cycle from scratch design to final implementation
Experience with RESTful web services & application development using Spring MVC architecture

SQLMicrosoft Excel

Kayako

Product Engineer

Jul 2014 – Dec 2014 · 5 mos · Gurugram, Haryana, India

As a product analyst, created Dashboards & Reports to capture & track KPIs for senior leadership and performed cohort & funnel analysis to find root cause and address business problems.

SQLMicrosoft Excel

Soulflower co ltd

Digital Marketing Manager

May 2012 – Jul 2012 · 2 mos · Mumbai Metropolitan Region

Created & executed a social media & digital distribution strategy to build a strong community for the D2C brand.
Increased distribution channels by launching on Flipkart and Amazon.
Leveraged Facebook, Twitter, Pinterest and YouTube to engage with the community.
Engaged beauty bloggers and influencers to generate organic growth and amplify brand presence.
High Point: Created a hashtag that trended at #1 on twitter for 2 days as a part of online competition organised for growth.

SQLMicrosoft Excel