Jun 2021 – Apr 2022 · 10 mos

• SG&A optimization and hence EBITDA improvement for a mid-tier Tech services player
• Business build for a GrowthTech player in Healthcare ecosystem

Jun 2019 – May 2021 · 1 yr 11 mos

• Operating model revamp for an Indian Bank
• Credit cards (CC) journey design for a bank
• Offering creation and Solutioning excellence for a global Tech. Services player
• 'Sales' and 'Delivery' function excellence for a global Tech. services player
• Ops and HR transformation for a global BPO major

May 2017 – May 2019 · 2 yrs

• General Insurance due-diligence for a PE client
• Setup of 'Collections' call-center for an NBFC
• Implementation of 5D-BIM for a Power Transmission client
• Operational excellence for a Metals and Mining client

Apr 2016 – Jun 2016 · 2 mos · Gurgaon, India

• Instrumental in launching product pilot of Compound Feed (Cattle feed) for a large Indian conglomerate
• Part A:-
• Evaluated multiple districts for feasibility of carrying out the product pilot
• Analysed market dynamics, customer behaviors and competitive strategies to devise the client's launch strategy in the selected districts
• Trained FAs and identified channel partners for the client in those districts
• Part B:-
• Optimized supply chain costs (sourcing, manufacturing & distribution) in the manufacture of CF

Jul 2014 – May 2015 · 10 mos · Gurgaon, India

• Role:- Worked in a cross-cultural team to manage ‘Payers’ (Insurance) landscape for a Fortune 500 Pharmaceutical major
• Projects:-
• A. LOE analysis (Loss of Exclusivity) :-
• Assessed impact of LOE on 300 million people by comparing costs of branded drug and generics to patients
• Analysed changes in accessibility of drug (USD 1.9 billion market) in 4,000 health plans post launch of generics
• B. Evaluation of Managed Care contracts :-
• Developed VBA-based rebating tool to identify viability of 40 client-payer contracts worth USD 10-50 million
• Evaluated ROI, break-even rebates & market share growth of branded drug in contract & no-contract situations
• Pioneered incorporation of 3 contingencies of price increase, price protection & inflation in ZS rebating tools
• C. Understanding of flow of payments through channels :-
• Performed an analysis to determine the segmentation at age-group – gender – channel level ("Medicare", "Medicaid", "Commercial", "Uninsured" and other channels) of the reimbursements (payments) made by 0.3 billion diagnosed patients across 22 therapeutic areas in USA
• Prioritized channels which generate maximum revenues for the client
• Enabled client to prepare segmentation and targeting strategies (like offering co-pay cards or vouchers etc) for the patients
• Tools:- SAS, R, MS Access, VBA

May 2013 – Jul 2013 · 2 mos · Mumbai Area, India

• Designed & corroborated economic feasibility of 5 components of desalination unit on HTRI Exchanger Suite
• Demonstrated 250% increase in operational efficiency of plant by application of new technique for desalination
• Recommended 2 proposals to lower fixed cost of system; design used by an Institute under Govt of India

May 2012 – Jun 2012 · 1 mo · Pune Area, India

• Modelled & simulated pilot plant design of distillation columns on MATLAB; determined annual cost of column
• Minimised annual operating cost of plant by 12% using differential evolution technique considering 5 factors