Feb 2022 – Dec 2024 · 2 yrs 10 mos · Sydney, New South Wales, Australia

• As a People Operations Advisor at Optiver, I worked in a team managing HR operations across APAC, ensuring efficiency, compliance, and a positive employee experience. I led salary and performance review cycles, streamlined employee lifecycle processes, and played a key role in implementing a global HRIS, improving data accuracy and reducing processing time. Acting as a key HR contact, I provided guidance on policies, conducted audits to ensure compliance, and drove process improvements that enhanced operational efficiency.

Jan 2021 – Feb 2022 · 1 yr 1 mo · Sydney, New South Wales, Australia

• As a Recruitment Consultant at Talent Connect Australia, I sourced and placed top talent across the Finance, NFP, and Education sectors. I developed tailored recruitment strategies, managed the end-to-end hiring process, and built strong relationships with clients and candidates. I also led weekly compliance reviews, provided HR advisory support, and improved sourcing techniques.

Sep 2020 – Jan 2021 · 4 mos · Sydney, New South Wales, Australia

• I was the first point of contact for new and existing customers, conducting assessments to determine eligibility and suitability for financial services.
• I provided high-quality customer service by addressing inquiries, resolving issues efficiently, and ensuring a seamless customer journey. Collaborating cross-functionally with sales teams, brokers, and internal stakeholders, I streamlined processes and enhanced customer experiences.

Jun 2020 – Sep 2020 · 3 mos · Sydney, New South Wales, Australia

Jan 2017 – Jan 2019 · 2 yrs · Reading, England, United Kingdom