Apr 2024 – Aug 2025 · 1 yr 4 mos · Gurugram, Haryana, India

• Leading the HR charter for corporate functions—Tech, Sales, Finance, Freight, and the CEO’s Office—with a focus on building scalable, compliant, and business-aligned people practices.
• ● Led end-to-end leadership and CXO-level hiring, successfully closing critical mandates and building a strong pipeline for niche, high-impact roles.
• ● Directed payroll operations and governance, ensuring accuracy, cost-efficiency, and statutory compliance across locations.
• ● Drove HR tech implementation and automation through platforms like Keka, Zoho ATS, and Scrut—enhancing agility, visibility, and audit readiness.
• ● Designed and executed pan-India employee engagement programs, including R&R frameworks, communication rhythms, and manager capability initiatives.
• ● Partnered with business heads to develop and implement HR policies and compliance protocols, covering ISO, POSH, GDPR, and SOC 1 & 2 standards.
• ● Managed the performance management lifecycle from goal setting to review cycles, linking individual performance with business KPIs.
• ● Delivered HR analytics and dashboards to inform workforce planning, improve retention, and enable data-driven decision-making.
• Positioned HR as a strategic enabler by embedding systems, structure, and stakeholder alignment into every stage of the employee journey.

Apr 2022 – Mar 2024 · 1 yr 11 mos · Gurugram, Haryana, India

Mar 2020 – Mar 2022 · 2 yrs · New Delhi, Delhi, India

• Built the entire HR function from scratch in line with the Federation’s vision.
• Successfully migrated the organization to OKRs (Objectives & Key Results) as a method for tracking goals.
• Designed a total rewards strategy to improve employee engagement and streamline the manpower budget.
• Refined the culture of the organization through regular employee check-ins & pulse surveys.
• Developed a performance review system to improve operational effectiveness and provide structured feedback.
• Implementation of, and tracking succession planning metrics in the organization.
• Led the automation of HR processes in-house for ease of data analysis.

Jul 2019 – Mar 2020 · 8 mos · Gurgaon, India

• Strategic HR support to align business goals with organizational mission.
• Designed effective Compensation & Benefits structures and Performance Management process.
• Created and executed staffing plans for the organization to bring right mix of candidates.
• Partnered with senior leadership, hiring managers and internal stake holders to drive the tech hiring efforts.

Mar 2018 – Apr 2019 · 1 yr 1 mo · Gurgaon, India

• Reduced early attrition by almost 50% through regular employee connect & engagement activities.
• Developed methods to measure & enhance employee satisfaction index for an organization strength of 5000+
• Devised a ticketing system on JIRA to manage employee grievances and reduce TAT for query management.
• Partnered with multiple stakeholders across business verticals to provide HR support for goal setting to ground level staff Pan-India.
• Designed and implemented functional induction programs for all lines of business to build the culture.
• Conducted internal audits to ensure adherence to various HR compliances & local labor laws.
• Automated ATS and Onboarding Processes using iCIMS, enhancing candidate and new joiner experience.
• Led vendor management process, including cost optimization analysis leading to 35% cost reduction.

Jul 2014 – Dec 2017 · 3 yrs 5 mos · Gurgaon, India

• Managed full recruitment cycle of lateral & leadership hiring for Retail (Branch) & Institutional Banking (O&T).
• Successfully managed the bulk recruitment for Citi’s phone banking division, bringing down cost by 25%.
• Increased in-house sourcing to 80% from 36%
• HRBP support for Phone Banking Unit, handling employee engagement and R&R programs.
• In depth working knowledge with hands on experience of sourcing through recruitment tool “Taleo”

Sep 2009 – Jan 2014 · 4 yrs 4 mos · Gurgaon, India

• Managed end to end recruitment for core business functions, including sales and leadership hiring.
• In charge of the staffing requirements for the academic body under the Schools’ division
• Responsible for full employee life cycle for an organization strength of 8000+ employees.
• Attrition rate analysis and preparation & maintenance of other dashboards and MIS
• Automated the attendance & leave management system for the entire organization using FlexiEle.
• Successfully set up an HR Helpdesk to migrate from the existing employee connect platform.
• Ensured 100% adherence to statutory & legal compliances.
• Managed Employee Engagement activities at a pan India level, including Reward & Recognition Programs
• Conducted HR training & orientation sessions with the new recruits & refresher sessions with existing employees.

Feb 2009 – Mar 2009 · 1 mo

• Generating leads and assisting the research team in sourcing for the Big4

Jun 2008 – Aug 2008 · 2 mos

• Analyzing the revenue trends in Finance based on actual data for all business units defined for a particular duration of time and giving presentations regarding the same.

Jun 2007 – Jul 2007 · 1 mo

• Reviewing the performance appraisal system prevalent in the company and defining the scope for improvement based on employer & employee feedback.