Apr 2019 – Oct 2021 · 2 yrs 6 mos

Apr 2018 – Mar 2019 · 11 mos

Oct 2014 – Mar 2018 · 3 yrs 5 mos

Oct 2009 – Sep 2014 · 4 yrs 11 mos

• Assure quick resolution of associated issues w.r.t. used product/ services and ensure minimum loss of expensive business hours by coordinating with various exchanges, vendors, contractors, service providers, ISP’s, ASP’s
• Supporting and schedule adds, moves and changes to various technologies within the work environments including bug tracking, improvements, upgrading and installation of hardware & software.
• Coordinating with Omnesys support & development team for quick resolution of reported bugs.
• Coordinating for developing of new features of trading products to optimize performance of trading environment and ensure timely migration/ deployment of patches/ releases as per demand and guidelines issued by regulators.
• Monitoring & coordinating with FIX aggregators to ensure hassle free electronic trading to facilitate DMA/Care DMA/ Best Execution/Algo used
• Manage & monitoring national & international connectivity solution/ service provides to undertake zero down time to operational services/ connectivity’s.
• Ensure sufficient bandwidth & fallback connectivity available to fulfill demanded requirement of various critical connectivity’s of exchanges, application service providers, point-to-point Leased lines, ILL’s etc.
• Monitoring DR site operation for enablement of trading session at the time of contingency.
• Responsible for Various Internal IT System Audits as per requirement and guideline prescribed by regulators and Stock Exchanges ( NSE,BSE, MCX, MCx-Sx, NSEL, NCDEX,CDSL, NSDL etc.)
• Assessing & designing internal processes/ procedures to ensure smooth flow of IT operation [Technology + Security] as per described Policy & procedure, implement advised amendments if any to improve.
• Monitoring & managing various AMC’s, Product /service subscriptions renewals/ procurement of IT Assets/ Services by ensuring Low budget IT Solutions to serve business requirement.
• Product evaluation & advising as per required business functions.

Feb 2007 – Oct 2009 · 2 yrs 8 mos

Sep 2004 – Feb 2007 · 2 yrs 5 mos · Mumbai & Pune

• Supporting local as well as remote users, traders, clients, business associate, IBT users etc.
• Configuring & troubleshooting problemsrelated to Front-office /Direct trading terminals, CTCL terminal, Risk Management, Research, Middle-office & Back-Office applications.
• Monitoring & testing primary & backup connectivity’s, RF links VSAT & ISDN, PRI etc. to ensure smooth function of various connectivity at datacenter &coordinating with various vendors & ISP’s etc. to resolve the issues.
• Consulting for suitable connectivity solutions to branches IBT Clients & Business associates etc.
• Provide telephonic assistance & remote support to remote users, IBT Clients, Sub Broker, Channel Partners, business associates to troubleshoot connectivity & trading terminal related issues.
• Participating in various BOD-EOD activity and ensure all schedule activities completed.
• Coordinating with application vendor for updating service packs, patches, updates etc and update the same as per advised by them.
• Performing & verifying Back-up/Recovery/Restoration of various databases in backup servers.

Jan 2002 – Aug 2004 · 2 yrs 7 mos · Mumbai

Jan 2002 – Jan 2002 · 0 mo