Oct 2021 – Sep 2025 · 3 yrs 11 mos · Bengaluru, Karnataka, India · On-site

• Managing operational risk and analytics for digital lending portfolio with zero critical audit violations.
• o Implemented 10+ credit risk controls (preventive, detective, corrective), reducing policy violations by 85%.
• o Automated credit risk reporting using Python, SQL to generate 25+ daily reports with 99.5% accuracy, improving clarity and speed of insights.
• o Achieve 60% reduction in data retrieval time and 95% decrease in manual errors improving credit decision speed by 40%.
• o Migrated 50+ Airflow DAGs and pipelines from Redshift to Databricks in under 3 months with zero downtime.
• o Set up real-time automated alerts, shifting anomaly detection from weekly to 24/7 monitoring.
• o Introduced code-based automation for manual reviews increasing insight accuracy, lender data sharing and reporting efficiency. Enhanced underwriting data quality from 60% to 98%, raising approval rates by 30%.
• o Ensured compliance with RBI guidelines and supported scalable risk governance implementation.

Oct 2020 – Oct 2021 · 1 yr · Bengaluru, Karnataka, India

• Drove marketplace growth and operational excellence through advanced analytics, automation, and data-driven insights across product catalog, seller ecosystem, and supply chain optimization using Python, SQL, and business intelligence tools.
• o Improved tail product selection and increased seller participation by 15% through data-driven targeting of underperforming SKUs.
• o Enabled 20% growth in marketplace GMV by optimizing reporting pipelines and generating data-driven insights on seller performance, pricing strategies, and underperforming SKUs.
• o Automated product and seller analytics dashboards, reducing reporting turnaround time by 50% and boosting stakeholder adoption through weekly-to-daily updates using Python, SQL, and BI tools.
• o Redesigned existing performance reports to include priority KPIs, enabling faster and more informed pricing and assortment decisions.
• o Analyzed regional fulfillment utilization patterns and logistics performance metrics, identifying bottlenecks to improve average delivery times across tier-2 and tier-3 cities.
• o Identifying the areas from metrics for driving the right analysis based on Product ratings and customer reviews.
• o Improved existing and design new reports for making informed decision making.

Jul 2019 – Sep 2020 · 1 yr 2 mos · Gurugram, Haryana, India

• Built automated marketing dashboards and reports to track KPIs and support branding.
• o Built automated, interactive marketing dashboards for senior leadership, highlighting campaign performance, customer engagement trends, and ROI metrics.
• o Collaborated with cross-functional teams on content initiatives, including marketing videos, promotional materials, and data-driven blog content to support brand awareness and customer education.
• o Developed automated reporting workflows using Python and SQL to reduce manual effort in tracking key marketing KPIs.

Jun 2018 – Jul 2018 · 1 mo · Kanpur Area, India