Lee Sam

Head of Talent

Greater London, England, United Kingdom19 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Achieved 318 hires in 2023 with 86% acceptance rate.
  • Implemented innovative recruiting processes to enhance candidate experience.
  • Established partnerships to elevate employer brand visibility.
Stackforce AI infers this person is a strategic talent acquisition leader in the SaaS industry.

Contact

Skills

Core Skills

Talent AcquisitionStrategic Workforce Planning

Other Skills

AdvertisingBusiness AnalysisCRMCompetency Based InterviewingConsultingContract RecruitmentCustomer Relationship Management (CRM)Data-Driven RecruitingDigital MarketingDirect sourcingEmployabilityEmployer BrandingExecutive SearchIT RecruitmentInternet Recruiting

About

I am responsible for the EMEA Recruiting team which includes Recruiters, Sourcers, and Coordinators, building scalable recruiting processes and driving measurable business impact. In my role, I lead EMEA talent acquisition strategy across Engineering, GTM, and G&A organisations, partnering directly with Executive leadership on workforce planning, hiring innovation, and diversity initiatives.

Experience

Cloudflare

4 roles

Head of Recruiting, EMEA

Promoted

Oct 2022Present · 3 yrs 5 mos

  • My role can be summed up as followed:
  • Delivering Talent at Scale: Led EMEA recruiting efforts, achieving 318 hires in 2023 with an 86% offer acceptance rate; 477 hires in 2024, and 429 hires in 2025 as of 1st September.
  • Strategic Workforce Planning: Partnering with business leaders and Finance on headcount planning, forecasting talent needs, and aligning recruiting with business growth objectives.
  • Recruiting Process Innovation: Implemented tools and streamlined workflows to reduce time-to-hire, enhance candidate experience, and enable data-driven decision-making.
  • Cross-Functional Collaboration: Worked closely with HR, Compensation, Legal, and People Operations to ensure recruiting strategies aligned with business, compliance, and compensation frameworks.
  • Team Development & Performance Management: Built and led a high-performing recruiting team; implemented career development programs, succession planning, and regular feedback loops to drive team growth.
  • Mergers & Acquisitions Support: Partner with Special Projects team during M&A activity, ensuring smooth transitions and talent retention.
  • Employer Branding & Talent Engagement: Established external partnerships to elevate employer brand visibility and connect with top, diverse talent pools across EMEA.
  • Data-Driven Recruiting: Provided stakeholders with regular metrics and insights on hiring trends, diversity progress, and team performance to inform strategic decisions.
RecruitingSourcingStakeholder ManagementData-Driven RecruitingEmployer BrandingTalent Acquisition+1

EMEA Recruiting Manager

Promoted

Oct 2020Oct 2022 · 2 yrs

EMEA Recruiting Lead

Promoted

May 2019Oct 2020 · 1 yr 5 mos

Recruiter

Jun 2018May 2019 · 11 mos

  • Responsible for hiring across Sales and Engineering talent across EMEA. Partnering with managers and leaders to proactively identify diverse talent for existing and upcoming roles.
RecruitingSourcingTalent Acquisition

Okta, inc.

Senior Recruiter

Jan 2018Jun 2018 · 5 mos · London, United Kingdom

  • Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. Enterprises everywhere are using Okta to manage access across any application, person or device to increase security, make people more productive, and maintain compliance.
  • The hundreds of enterprises, thousands of cloud application vendors and millions of people using Okta today also form the foundation for the industry’s fastest growing, vendor neutral Enterprise Identity Network.
  • The Okta team has built and deployed many of the world’s leading on-demand
  • and enterprise software solutions from companies including Salesforce.com, PeopleSoft, Microsoft, BMC, Arcsight, Sun, and HP. Okta is backed by premiere venture investors Andreessen Horowitz, Greylock Partners, Khosla Ventures and Sequoia Capital.

Snap inc.

Senior Business Recruiter

Jan 2017Oct 2017 · 9 mos · London, United Kingdom

  • Hired as the Snap’s first Business Recruiter outside of the US
  • Responsible for strategic hires across EMEA and ad-hoc roles in Middle East and US.
  • Partnering with senior leadership to understand future hiring needs and build appropriate pipeline
  • Sourcing all candidates directly via LinkedIn and employee referrals
  • Managing the end-to-end hiring process from initial meeting with hiring managers, sourcing candidates, making offers and initiating onboarding process
  • Roles included Account Executives, Account Managers, Creative Strategists, Marketing Managers, Event Managers, Sales Operations Associates, Business Operations Associates, and Agency Partners
  • Using Greenhouse to manage all candidates through the hiring process, providing prompt and professional feedback
  • Partnering with Compensation, HR and Legal to put together complex offers for candidates and issue contracts

Salesforce

Senior Recruiter

Dec 2015Dec 2016 · 1 yr · London, United Kingdom

  • Senior Recuiter within the EMEA Recruiting team, partnering with Professional Services, Service Cloud, and Marketing Cloud business groups.
  • Development and management of internal relationships with senior stakeholders
  • Partnering with Employee Success (HR), Finance, and other teams to ensure a smooth and efficient process
  • Primarily headhunting candidates directly and through employee referrals
  • Also actively engaging in volunteering events as part of Salesforce's 1:1:1 model, giving time back to local community causes

Twitter

Senior Recruiter

Mar 2013Oct 2015 · 2 yrs 7 mos · London, United Kingdom

  • Part of the EMEA Recruiting Team, responsible for most roles in the UK, including Twitter Ads Sales (Sales and Account Management), Media Partnerships, MoPub, GNIP, TapCommerce, Comms, Sales Research, and Marketing.
  • Recruiting across Media Sales and Account Management (Twitter, TapCommerce, and MoPub), Brand Strategy, Legal, Sales Finance, Media Partnerships, Growth, Marketing (B2B and Consumer), Sales Research, User Research, and Comms
  • Managing the end-to-end hiring process from initial intake meeting with hiring managers through to offer acceptance
  • Ensuring a great candidate experience for all interviewees, irrespective of outcome
  • Actively sourcing candidates through direct applications on careers site and LinkedIn
  • Using external market data and internal benchmarks to construct competitive candidate offers
  • Preparing offer approvals to HR, Compensation, and business group VP
  • Continually promoting employee referrals across the UK office as a source of potential candidates
  • Maintaining up-to-date data on team tracker on status of live roles
  • Maintaining personal tracker of active candidates currently in interview process
  • Providing hiring managers with weekly updates on roles to keep them informed
  • Creating artwork for Twitter webcards to promote engaging job posts on Twitter and LinkedIn
  • Presenting hiring updates to UK office on new hires, new roles, and other recruiting activity
  • Participating in team sourcing sessions to support colleagues in sourcing for priority roles

Bank of america merrill lynch

Technology Recruiter

Jun 2011Feb 2013 · 1 yr 8 mos · London, United Kingdom

  • Manage the end-to-end hiring process across:
  • Global Wealth & Investment Management (GWIM)
  • Global Markets & Research Tech (GMRT)
  • Global Wholesale Banking Tech (GWBT)
  • Technology Infrastructure (TI)
  • Risk Tech
  • Meeting with hiring managers to discuss headcount, pipeline, take specs of new roles to understand team structure, skills and requirements, internal mobility and career opportunities. Regular catch-up meetings to review hiring progress
  • Regular catch-up meetings with HR Business Partners to review pipeline
  • Managing agencies; including setting up agency briefings, resolving candidate ownership issues, ensuring compliance to vendor terms and conditions
  • Direct sourcing of candidates through LinkedIn, Xray searching, eFinancial Careers, Jobserve, CW Jobs, and other niche job boards
  • Building talent pools of candidates with frequently sought after skills, including Software Engineers (Python, C#.NET, C++, Java), Application Support Analysts, Business Analysts, and Project/Programme Managers
  • Maintain accurate requisition and candidate information on iGrasp and Excel tracker spreadsheet
  • Preparing regular reports to Staffing Manager and Business Managers on market updates
  • Reviewing CVs and telephone screening suitable candidates before submission to hiring manager
  • Pre-closing direct candidates at offer stage
  • Advising hiring managers on appropriate compensation and salary for offers in line with job code ranges and external market rates, as well seeking business approvals for offers
  • Weekly Staffing team meetings with colleagues to update on recruitment areas and knowledge sharing

Ernst & young

Recruiter, IT Advisory

Jan 2010Jun 2011 · 1 yr 5 mos · London, United Kingdom

  • Managing end-to-end recruitment for IT Advisory group (ITA), Risk Advisory, and Programme Advisory Services (PAS) groups of EY.
  • Provided interim cover for Transactions Advisory Services temporarily whilst permanent Recruiter was being sought – which incorporated FS Transactions Integration, IT Transactions Services, Restructuring, and Operations Advisory Services.
  • Recruiting for Programme Managers, Enterprise Architects, and SAP Consultants Managers with large-scale transformation experience within Utilities, Local and Central Government, and Consumer Products sectors
  • Screening candidates for experience of various SAP modules including FICO, BI/BW, IS-U, MM, or GRC
  • Screening candidates for Enterprise, Data, or Solutions Architecture, with TOGAF certification
  • Successfully turned around recruitment for ITA, enabling the group to meet headcount target for FY10
  • Sourcing candidates through referrals, direct, and agencies
  • Promoting referrals with individual business areas and briefing new joiners on referrals policy
  • Sourcing direct candidates through proactive searches on internal and external candidate databases
  • Acting as Trusted Advisor, giving support and guidance to Senior Partners and Directors on recruitment
  • Hosting regular calls and meetings with hiring managers to discuss candidate pipeline, offers, and headcount
  • Managing relationships with agencies, setting up briefing meetings and calls
  • Using Taleo to manage all positions and candidates
  • Appointed Champion for Racial Diversity at Ernst & Young UK, with responsibility for improving attraction and recruitment of candidates from under-represented ethnicities.
  • Achievements:
  • Transformed and improved the end-to-end recruitment process for IT Advisory
  • Received 6 ‘Values Awards’ from various Senior Managers and Partners in recognition of my achievements
  • Received special Value Award in recognition of direct recruitment achieved in FY10
  • Met all Recruitment KPIs in FY10

Hewlett packard

In-House Recruiter

Nov 2007Jan 2010 · 2 yrs 2 mos · Bracknell

  • Sourcing candidates from multiple channels – job boards, LinkedIn, Monster, and internal database
  • Recruiting for Technical Account Managers, Technical Pre-Sales Consultants, and Sales Account Managers for the Technology Solutions Group (TSG)
  • Rolling out and delivering training to UK Recruitment Team on new policies and updates to processes
  • Supporting Hiring Managers from requisition approval to close, as well as advising on benefits, salary, working conditions, etc.
  • Using Taleo to manage all positions and candidates
  • Telephone screening candidates using competency-based questions to prepare shortlist for Hiring Managers
  • Ensuring all requisitions are compliant with local and global processes
  • Managing all agencies on the HP PSL
  • Reduced agency expenditure by providing quality candidates directly to Hiring Managers in a timely manner
  • Delivered training to agencies and UK Recruitment Team on the use of Taleo Agency Portal
  • Achievements:
  • Reduced agency expenditure and achieved 98% direct recruitment in FY09
  • Significantly Reduced time-to-hire in FY09 to under 38 days, exceeding individual and team target
  • Consistently managed (50-60) and filled (120) the largest volume of requisitions in the Staffing team
  • Developed and fostered relationships with key managers and stakeholders within the business

S com technology

IT Recruitment Consultant

Jul 2006Nov 2007 · 1 yr 4 mos · London, United Kingdom

  • Extensive training on the use of Jobsite, Monster, and CW Jobs
  • Cold calling clients from database, internet, and candidate leads
  • Taking down verbal specs from clients to understand business requirements
  • Recruiting for developers (C#, .Net, VB), System Administrators, Oracle DBAs and Developers, etc
  • Writing adverts to attract the right candidate with relevant skills and experience
  • Using Boolean search to source candidates on internal database and job boards
  • Gaining new leads from candidates to obtain new jobs
  • Saving requirements and dummy jobs on CAP to build agency database
  • Setting up watchdogs and search agents on Jobsite and Monster
  • Writing mail shots to candidates on agency database
  • Checking advert responses each morning and thoroughly qualifying candidates
  • Writing CVs, highlighting main skills and editing where necessary
  • Targeted to make between 50-80 calls and loading 5 new requirements on the system per day
  • Supporting newer members of staff with minor aspects of the job
  • Managing several key accounts and maintaining contact with past clients

Education

London Metropolitan University

Bachelor of Science (BSc) — Business & Management

Jan 2003Jan 2006

Akosombo International School

Hackney 6th Form College

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