Madelline Sanchez Siles — Associate Consultant
I am an adaptable and proactive professional with a proven track record in Program Management, Customer Engagement, and Stakeholder Relations across global markets. With extensive experience leading transformation and optimization initiatives, I thrive in dynamic environments where strategic thinking and effective communication drive success. From managing complex projects to leading executive-level communications, I bring a balance of technical expertise and interpersonal skills to every challenge. My passion for delivering results is matched by my ability to engage and inspire cross-functional teams, ensuring alignment with business goals and customer needs. Outside of work, I find inspiration in the depths of the ocean, where scuba diving has taught me the importance of patience, adaptability, and navigating complex ecosystems—qualities I apply every day in my professional journey. I’m excited to bring my skills to new, innovative roles and contribute to organizations that value growth, transformation, and success.
Stackforce AI infers this person is a Program Management and Customer Engagement expert in the SaaS industry.
Location: San José, San Jose, Costa Rica
Experience: 18 yrs 4 mos
Skills
- Program Management
- Customer Engagement
- Financial Analysis
- Compliance Management
- Pricing Strategy
- Contract Management
- Customer Support
- Order Processing
- Customer Service Management
- Data Analysis
- Team Leadership
- Reporting
- Deal Management
Career Highlights
- Proven track record in Program Management.
- Expert in Customer Engagement and Stakeholder Relations.
- Skilled in leading transformation initiatives.
Work Experience
Progress ShareFile
Senior Enablement Specialist (1 yr 10 mos)
VMware
Ignite Senior Solution Manager at VMware (4 yrs 3 mos)
Financial Analyst (3 yrs 6 mos)
Special Pricing Analyst (1 yr 7 mos)
Thomson Reuters
Entitlements (1 yr 4 mos)
Order Processing (7 mos)
Creative Entertainment
Manager of Customer Service (8 mos)
Hewlett-Packard
Team Leader (5 mos)
Deal Manager -Volume Partner Pricing- GBS CR (4 yrs 2 mos)
Education
Master's degree at ULACIT
Bachelor's degree at Universidad Hispanoamericana (CR)
Global Leadership Diploma at University for Peace (UPEACE) - UN Mandated