Aishwarya Parashar

Customer Success Manager

Noida, Uttar Pradesh, India9 yrs 9 mos experience

Highly Stable

Key Highlights

Over 7 years of experience in customer success.
Proven track record in driving customer satisfaction.
Strong ability to build long-term client relationships.

Stackforce AI infers this person is a Customer Success Manager with expertise in B2B SaaS environments.

Contact

Skills

Other Skills

Account ManagementB2B SoftwareBusiness AcumenClient RelationsCommunicationConsultative SellingCross-SellingCustomer Escalation ManagementCustomer RelationsCustomer RetentionCustomer SatisfactionCustomer SuccessDriving ResultsEscalation ResolutionLeadership

About

I am a highly skilled Customer Success Manager with a track record of building strong relationships with clients and driving results. With over 7 years of experience in customer service and account management, I have a strong understanding of how to identify and address the needs of my clients, while also finding opportunities to grow their business. My ability to think strategically and skills to solve problem with innovative ways has allowed me to exceed expectations and drive customer satisfaction to new heights. I am confident in my ability to build and maintain long-term relationships with clients. I am excited to bring my skills and experience to a new challenge and make a positive impact on the success of my clients.

Experience

Linemate

Customer Success Lead

Aug 2025 – Present · 7 mos

Credgenics

2 roles

Customer Success - Senior Manager

Promoted

Apr 2023 – Sep 2025 · 2 yrs 5 mos

Customer Success Manager

Oct 2021 – Apr 2023 · 1 yr 6 mos

American express

5 roles

Learning Specialist

Jan 2021 – Oct 2021 · 9 mos

As a Learning Specialist at American Express, I have a passion for helping individuals and teams grow and develop their skills.I have a strong understanding of how to create and deliver engaging and impactful learning experiences.

Consumer Credits and Collections Executive

Mar 2020 – Jan 2021 · 10 mos

To analyze financial data, assess risk, and negotiate payment plans has allowed me to successfully recover past due balances and minimize risk for my organization.

Value Generation and Sales Coach

Apr 2019 – Mar 2020 · 11 mos

Working on identifying customer's true and unstated need is a skill set to learn over time. With deep level customer profiling, I help my team make the best recommendations to our customers. Helping them make a right choice and educate them about "Whats in it for them" has nurtured our relationships with our customers. At American Express we believe in generating value for our customers and not just selling them products !

Customer Engagement and Sales Executive

Jul 2017 – Apr 2019 · 1 yr 9 mos

Customer Success Specialist

Jun 2016 – Oct 2021 · 5 yrs 4 mos

To listen and understand the needs of my customers, combined with my strong communication skills, allows me to build trust and create meaningful connections.