Sharib Khalid — CEO
A Customer Success professional in SaaS with a demonstrated history and experience of building and leading successful customer success teams across multiple markets. Skilled in formulating strategies for reducing churn, growing NPS and ensuring great customer experience.
Stackforce AI infers this person is a SaaS Customer Success Leader with a focus on team management and customer experience.
Location: Dubai, United Arab Emirates
Experience: 8 yrs 4 mos
Career Highlights
- Expert in building successful customer success teams.
- Proven strategies for reducing churn and growing NPS.
- Strong focus on enhancing customer experience in SaaS.
Work Experience
Alaan (YC W23)
Head of Customer Success (2 yrs 6 mos)
Richpanel
Head of Customer Success & Strategy (8 mos)
LocoNav
General Manager - Customer Success (1 yr 11 mos)
CoWrks
GTM (2 yrs 4 mos)
DTrac
GTM (11 mos)
Education
Post Graduate Diploma at Indira Gandhi National Open University
Bachelor of Science at Hansraj College
at St. Mary's Academy, Meerut Cantt.
