Rahul Kumar

CEO

Gurugram, Haryana, India12 yrs experience
AI EnabledAI ML Practitioner

Key Highlights

  • Delivered over $1B in business impact.
  • Expert in building high-growth product organizations.
  • Proven success in AI-driven product innovation.
Stackforce AI infers this person is a Product Manager with expertise in B2B SaaS and consumer tech innovation.

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Skills

Core Skills

Product ManagementCrm Development

Other Skills

AIAPI IntegrationAgile MethodologiesArtificial Intelligence (AI)AutomationBasic of COMSOLBeatRouteBrandingCC++CRMCritical ThinkingCustomer Relationship Management (CRM)Data IntegrationDeep Learning

About

Full-stack Product Manager with 8+ years leading 0→1 and scale-stage product innovation across B2B SaaS, marketplaces, omni-channel retail, and consumer tech. Delivered $1B+ business impact through AI copilots, GTM engines, CRM ecosystems, subscription platforms, and payment infra. Proven success in building high-growth product orgs, monetization engines, and customer-led platforms at Zomato, Pepperfry, Curefoods, Park+, and early-stage startups.

Experience

Pepperfry

Senior Product Manager

May 2024Present · 1 yr 10 mos · Mumbai, Maharashtra, India · On-site

  • Focused on scaling Pepperfry’s assisted commerce and retail-tech ecosystem—bridging online discovery with offline experience, streamlining operations, and driving consistency across the furniture retail journey.
  • Led ML-driven assisted buying platform design for optimized routing, agent efficiency, and conversion intelligence.
  • Built omnichannel retail stack integrating GMB APIs, hyperlocal discovery, and real-time store inventory sync.
  • Developed CRM-led assisted sales engine enabling personalized journeys, lead scoring, and cross-channel cart recovery.
  • Re-architected product ops dashboards with automation-first workflows, improving rollout velocity and SLA governance.
Supply Chain OptimizationMerchandisingPredictive DialersCustomer Relationship Management (CRM)Product ManagementCRM Development

Curefoods

SPM

Aug 2022May 2024 · 1 yr 9 mos · Banglore

  • Owned the D2C subscription and personalization product line for a multi-brand food tech ecosystem—solving for retention, predictability, and operational intelligence across kitchens and customer touchpoints.
  • Built full-stack subscription platform with flexible plans, loyalty programs, and AI-led personalization flows.
  • Designed dynamic pricing and bundling engine leveraging behavioral data to enhance engagement and margins.
  • Developed Operations Intelligence Suite connecting kitchen operations to centralized order and SLA systems.
  • Launched NLP-powered review analytics engine to drive continuous product improvement and customer experience optimization.
  • Do explore delicious & healthy food here : https://eatfit.in/ 🍕🍹🍰

Park+

Senior Manager ( Prod-ops)

Apr 2021Aug 2022 · 1 yr 4 mos

  • Drove digital transformation in residential community operations, addressing inefficient partner management, fragmented workflows, and untapped asset monetization in gated societies. Focused on building scalable platforms and operational intelligence to connect stakeholders and unlock new value streams.
  • Built unified ERP-lite for end-to-end partner and inventory management.
  • Implemented workflow automation and workforce orchestration for service ops.
  • Launched asset monetization products using real-time spatial utilization.

Zomato

Central Strategy & Analytics

Jan 2018Mar 2021 · 3 yrs 2 mos · Gurgaon, India

  • Focused on solving complexity in last-mile logistics for a high-volume, two-sided food delivery marketplace. Improved rider lifecycle management, fraud mitigation, and support scaling while embedding data-driven control across operations.
  • Owned Rider App experience: UX, engagement loops, and gamification.
  • Built ML-powered fraud detection and behavioral analytics engine.
  • Automated rider support through NLP-driven chatbots and smart routing.
  • Developed hyperlocal dashboards for SLA, penalties, and operational control.

Fortitude info services

Market Analyst

Jul 2017Dec 2017 · 5 mos · Kolkata, West Bengal

  • US & CANADA market: Interest rate derivative trading @ Montreal exchange
  • Macroecomics
  • Technical Charting
  • Data Analysis
  • IND market : Currencies and commodities trading @ Zerodha platform [ 2+ yrs ]

Rashtram school of public leadership

Policy Summer School (VIF)

Jun 2017Jul 2017 · 1 mo · New Delhi Area, India

  • selected among 75 others delegates (India)
  • It trained youth for future leaders & encourage to participate in policy making process
  • Program include interaction with Bureaucrats & political leaders
  • Completed Electives (Voting system , Educational reforms & govt local process )

Mera-eschool.com

Founder & CEO

Jan 2017Mar 2018 · 1 yr 2 mos

  • Built and scaled Mera-eschool.com, a platform to provide D2C {manufacturer to school} logistics and counseling-based service to the school community.
  • Conceptualized and implemented operations in the cities of Bihar, UP & Delhi NCR.
  • Designed and developed “modern Counselling model” & “D2C school logistics service”.
  • GTM, P&L , Marketing & sales

Harvard us-india initiative

Delegate

Jan 2017Jan 2017 · 0 mo

  • Selected as one of the 400 delegates from India, US & UK
  • Speaker: Amitabh Bachchan, Sunil Mittal ( chairperson of Bharti Enterprises), Kunal Shah ( Founder @ CRED) , Chanda Kochhar (CEO @ ICICI bank)
  • Engaged in panel discussions and collaborative workshops tackling real-world issues spanning public policy, digital transformation, and sustainable development.
  • Networked with high-impact delegates, industry leaders, and domain experts, cultivating insights on leadership and cross-border innovation.
  • Attended keynote sessions from distinguished speakers across entrepreneurship, finance, and technology, gaining exposure to transformative ideas shaping India’s future.

Boston consulting group (bcg)

BCG Strategy Consulting (VEP)

Dec 2016Dec 2016 · 0 mo

  • 1.Market research 2. Financial modelling 3. Consumer needs understanding 4. Client communication 5. Stakeholder management

Toppr

Data Analyst

May 2016Jul 2016 · 2 mos · Hiranandani , Mumbai

  • [Sales - offline & online]
  • Managed and analyzed frameworks for online and offline sales and Upscale 10x customer interaction

Iit guwahati a plan

Founder and President

Mar 2016Jul 2017 · 1 yr 4 mos

  • A 'Social Entrepreneurship model' program for student community to build a 'Plan of Action’ for solving the social problem by engaging with the community and stakeholders.
  • Stages of event : Model selection - internship - Incubation / Funding

Indian institute of management, lucknow

Marketing Internship

Jun 2015Nov 2015 · 5 mos

Indian institute of technology, guwahati

B.tech

Jun 2013May 2016 · 2 yrs 11 mos

  • Dept : CL • Hostel : Umiam • Org: Gymkhana council & cult fest (Alcheringa )

Education

Indian Institute of Management, Lucknow

Indian Institute of Technology, Guwahati

Bachelor of Technology (B.Tech.) — Chemical Engineering

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