Khushboo Gupta

Head of Talent

Gurgaon, Haryana, India12 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in scaling HR functions in fast-paced environments.
Strong focus on employee engagement and experience.
Proven track record in talent management and analytics.

Stackforce AI infers this person is a seasoned HR professional specializing in Fintech and EdTech sectors.

Contact

Skills

Core Skills

Talent AcquisitionEmployee EngagementHr PoliciesPerformance ManagementTalent Management

Other Skills

Business StrategyCommunicationEmployer brandingHR AnalyticsHR Business PartneringHR ConsultingHuman Resources Information Systems (HRIS)Job EvaluationLeadershipLeadership DevelopmentManagementMarket ResearchMindfulnessOrganizational DevelopmentRecruitment

About

A postgraduate in HR from MDI Gurgaon with more than 12 years of experience in Business HR in fintech, edtech, BFSI & HR Consulting. At CoinDCX, my focus has been on elevating HR functions with employee experience & business partnering at the core of HR philosophy. Handling Employee Engagement, HR Product, Operations, Systems, and Talent Management. For most part of my career, I have worked in teams and on processes that fuel rapid growth & have closely worked with leadership teams to craft organization's people philosophy. I love devising people's practices embedding the design thinking approach & keeping employee experience at the centre of everything. I have worked in business partnering as well as CoE roles offering the breadth & depth of HR processes - predominantly performance management & capability building. Have had the fortune to learn multiple facets of HR - talent management, employee lifecycle management, employer branding, campus strategy, diversity & inclusion, HR operations & something close to my heart - employee wellness. Firm believer of data is the new oil & using data to improve HR effectiveness. I love learning new skills & also training employees - certified trainer for management essentials & individual leadership programs. Always open for a refreshing brainstorming session on any topic!

Experience

Coindcx

2 roles

Assistant Vice President Human Resources

Oct 2024 – Present · 1 yr 5 mos

Human Resources Director

May 2022 – Oct 2024 · 2 yrs 5 mos

Zestmoney

Associate Director - HR

Jan 2021 – May 2022 · 1 yr 4 mos

Darwinbox

Customer Success Manager

May 2020 – Jan 2021 · 8 mos

Great learning

2 roles

Assistant General Manager

Promoted

May 2019 – May 2020 · 1 yr · Gurgaon, India

Instrumental in scaling up the team to 10x (500 FTEs) in a span of two years with >50% recruitment via outbound methods, continuously reducing time & cost to hire. Employer branding for acquisition.
Revamped sales incentive plan to drive better performance, KPI for variable compensation computation
Revamping HR policies – introduction of paternity leaves, flexible work arrangement & benefits
Handling employee queries, interventions for culture building, grievance resolution & fun@work

Employer brandingRecruitmentHR policiesEmployee engagementTalent AcquisitionEmployee Engagement

Senior Manager - People Operations

May 2017 – May 2019 · 2 yrs · Gurgaon, India

Citi

HR Manager

Jun 2013 – May 2017 · 3 yrs 11 mos · Gurgaon, India

Performance Management - Centrally managed performance management process for (2500+ employees), including training for managers. Revamped communication methodology with emphasis on development. Session on IDPs, bottom performance management & PMS system usage.
HR Analytics – Worked on genesis & execution of a tool EWS (Early Warning Signal) to identify potential exits & propose customized retention measures reducing attrition for by 15% & cost save of USD 70 M.
Talent Management - Setting up HR Analytics CoE including sector analysis, market segmentation, job analysis, competitor analysis & compensation benchmarking. Campus hiring of over 150 analysts for CAP (Citi Analyst Program) from premiere colleges
HR Business Partnering - Facilitated dipstick survey across the platform (1000+ employees) to gather employee feedback on critical people related processes. Conceptualized & formalized ‘Mobility Taskforce’ for structured career interventions. Leading annual engagement survey & welfare initiatives.
Compensation: Merit increase planning & communication to employees, facilitated manager training

Performance ManagementHR AnalyticsTalent ManagementHR Business Partnering