Manoj Jain — CEO
• 24+ years of experience in leading development, quality assurance, sustaining engineering and PMO teams • Leverging GenAI/LLM to accelerate development lifecycles, enhance QE processes, and drive automation, delivering measurable improvements in delivery predictability and team productivity • Established rigorous engineering processes to ensure service quality, predictable delivery of new capabilities, and continuously improving metrics • End-to-end product delivery management from requirement to production support • Improving NPS/C-SAT based on various sources e.g., incidents, calls, queries, online feedbacks etc. • Extensive experience of setting-up and driving engineering COEs at organization level • Diverse experience of no-code, security (IDM), ecommerce (travel), enterprise apps (Service Catalog/IT Asset Manager), banking & electronic document management domains • Hands-on testing experience with functional, automated, web services, integration, ad-hoc, performance, volume, stress, internationalization (i18n), localization (L10n), installation, UAT, regression, alpha, beta, interoperability, 508 Compliance, resiliency, crowd, scalability, security, availability, reliability etc. • Evangelist for QA, agile & driving process improvements/standardization across board • Driving agile/scrum implementation for ~400 members tech team • Industry contribution by sharing knowledge at various events pan India • Recruited and built strong engineering teams with diverse and inclusive culture • Coach leaders and engineers in the engineering team • Mentoring QA personnel to elevate their skills and transform to SDET role with high success rate • Successfully driven learning initiative, IMPARARE, across organizations for promoting continuous learning • Establish a positive, mutually supporting, inclusive team culture consistent with organization values • Proven experience of leading group of 120+ personnel
Stackforce AI infers this person is a SaaS and Fintech expert with extensive experience in Quality Assurance and Agile methodologies.
Location: Delhi, India
Experience: 26 yrs 2 mos
Skills
- Quality Assurance
- Agile Methodologies
- Software Project Management
- Software Development
Career Highlights
- 24+ years of experience in quality engineering leadership.
- Expert in leveraging GenAI for process improvements.
- Proven track record in building high-performance engineering teams.
Work Experience
Axtria - Ingenious Insights
Senior Director (R&D) (4 yrs 8 mos)
Mezocliq LLC
Head QA & India Engineering Operations (1 yr 11 mos)
Oracle
Software Development Director (2 yrs 3 mos)
MakeMyTrip.com
Director - Technology Development (4 yrs 5 mos)
CA Technologies
Manager – Quality Assurance (7 yrs)
Nucleus Software Exports Ltd.
System Analyst (3 yrs 2 mos)
Newgen Software Tech. Ltd.
Software Executive (2 yrs 8 mos)
NIIT Limited
Lab Faculty (10 mos)
Education
EGBMP at Indian Institute of Management, Lucknow
Master of Computer Applications - MCA at Indira Gandhi National Open University
