Mohit S.

Associate Consultant

Chandigarh, India9 yrs experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 10 years of experience in B2B SaaS product management.
  • Expertise in AI integration and platform reliability.
  • Proven track record of leading global engineering teams.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI integration and platform scalability.

Contact

Skills

Core Skills

Product StrategyAi IntegrationPlatform ScalingCustomer ExperienceProduct Management

Other Skills

Account ManagementAgile MethodologiesAgile/ScrumAnalytical SkillsBusiness AnalysisBusiness Process AnalysisBusiness RequirementsBusiness StrategyBusiness-to-Business (B2B)ConsultingCustomer Relationship Management (CRM)Data AnalysisData MonitoringGlobal DeliveryGuidewire

About

Product Manager with 10 years of experience building B2B SaaS platforms and high-availability systems. With a background in Computer Science and an MBA, I bridge the gap between complex engineering challenges and business strategy. My Core Focus: Platform Scale & Reliability: Expertise in managing product health, improving system uptime to 99.9%, and building data dashboards that drive decision-making. Global Leadership (India/ANZ): proven track record of leading distributed engineering teams across India and Australia to deliver enterprise software for regulated industries. Innovation & GenAI: A builder at heart. Recently prototyped an AI-powered app that automates Jira ticket creation, transforming raw user inputs into structured user stories. Key Skills: Product Strategy, System Observability, Funnel Optimization, and Agile/Scrum. I am passionate about building tools that empower teams. I also keep a keen interest in startups.

Experience

Cognizant

Consulting Manager

Aug 2024Present · 1 yr 7 mos · Gurugram, Haryana, India · Hybrid

  • Leading product strategy for a major Australian Insurer, focusing on scalability and AI integration for high-volume claims platform.
  • GenAI Product Prototype (Lovable Hackathon): Built a GenAI-powered prototype to automate the drafting of Jira User Stories. Designed the logic to convert raw user inputs into structured acceptance criteria to reduce manual documentation effort.
  • AI Product Launch: Orchestrating the discovery and GTM strategy for an AI-powered Claims Assistant (Microsoft Marketplace). Defined success metrics and user feedback loops for the MVP.
  • Platform Optimization: Leading a gap analysis to modernize legacy systems, focusing on improving system reliability and reducing processing time by 20%.
  • Stakeholder Management: Acting as the bridge between Australian business stakeholders and India-based engineering teams to ensure alignment on roadmap priorities.
Software as a Service (SaaS)Business-to-Business (B2B)Product ManagementProduct StrategyAI Integration

Peprosys pvt ltd

2 roles

Head of Product & Operations

Promoted

Nov 2022Aug 2024 · 1 yr 9 mos · Remote

  • Led end-to-end product lifecycle for a portfolio of tech products, managing roadmaps for platform scaling and data visibility.
  • Platform Reliability & Scale: Directed critical infrastructure upgrades for a high-traffic e-commerce platform, successfully improving system uptime to 99.9% and reducing page load latency by 40%.
  • Data & Performance Monitoring: Established centralized data dashboards to track financial flows and operational KPIs, replacing fragmented reporting with real-time insights.
  • 0-to-1 Product Delivery: Conceptualized and shipped a gig-marketplace for engineers from scratch in 5 months (Concept to MVP).
ScrumProduct StrategyRequirements AnalysisTeam ManagementPeople ManagementAccount Management+8

Senior Program Manager

Jun 2022Oct 2022 · 4 mos · Remote

  • Taking care of E2E Product and Operations.
ScrumProduct StrategyAccount ManagementUser StoriesNew Product IdeasProduct Requirements+2

Gromo

Senior Program Manager

Nov 2021Apr 2022 · 5 mos · Gurugram, Haryana, India · On-site

  • Funnel Optimization: Led data-driven experiments to optimize the partner onboarding funnel, increasing monthly conversion rates from 3% to 13%.
  • Customer Experience (CX): Overhauled the support platform and defined strict SLAs for issue resolution, driving NPS from negative to +35.
Customer Relationship Management (CRM)People ManagementProgram ManagementNew Product IdeasProduct VisionCustomer Experience

Ntt data fa insurance systems

2 roles

Product Team Manager

Promoted

May 2021Oct 2021 · 5 mos

  • SaaS Roadmap Ownership: Owned the backlog for the Commercial Lines module. Translated complex business rules into technical user stories.
  • Global Delivery: Successfully launched the SaaS product for major clients in Sri Lanka and Malaysia.
ScrumAccount ManagementUser StoriesProject ManagementProduct Management

Senior Consultant

Aug 2019May 2021 · 1 yr 9 mos

ScrumAccount ManagementUser StoriesProduct RequirementsProject Management

Cognizant

Consulting Analyst

May 2017Jul 2019 · 2 yrs 2 mos · Chennai

  • Working as the offshore BA in ClaimCenter enhancement project for a major insurer in the
  • ANZ region
  • Requirement gathering, analysis and creating functional user stories using JIRA and other
  • Atlassian tools
  • Preparing functional requirement documents, business rules document and documenting process
  • flows
  • Conducting functional walkthroughs for Development and QA teams as well as the client
  • Approving the test design created by the QA team.
  • Supporting RFPs and driving other similar BD activities.
  • Publishing the quarterly ANZ insurance Newsletter
  • Creating artefacts from research and market analysis for knowledge management purposes
ScrumAccount ManagementUser StoriesProduct Requirements

3i infotech ltd.

Summer Intern

Apr 2016Jun 2016 · 2 mos · Mumbai Metropolitan Region

  • A project on African Insurance market analysis & Emerging technologies in the insurance
  • industry
  • Studied market potential of 5 major countries in African Region. In which the company wanted
  • to increase its presence.
  • Did a survey of telematics-based car insurance for commercial fleets wherein many insurers
  • were asked about their views on the same.
  • Wrote a white paper titled “The modern insurer: reinventing

Globallogic

Associate Analyst

Nov 2014Jun 2015 · 7 mos · Gurugram, Haryana, India

  • Involved on a project called Dropcam wherein data analysis for the QA process is done.
  • The data analysis was performed on CrowdCompute, a Google India tool for successfully
  • implementing the Artificial Intelligence aspect of Dropcam process.

Education

GrowthX®

Product Growth Strategy

Jan 2023Jan 2023

Jaypee Institute Of Information Technology

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2010Jan 2014

National Insurance Academy

PGDM — Insurance

Jan 2015Jan 2017

St.Columba's School, New Delhi

Senior School Graduate — Science

Jan 2010Present

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