Sagar Pathak

Operations Associate

Hyderabad, Telangana, India0 mo experience

Key Highlights

Expert in remittance processing and compliance monitoring.
Proven track record in enhancing operational efficiency.
Strong skills in KYC verification and risk management.

Stackforce AI infers this person is a Fintech professional specializing in remittance and foreign exchange operations.

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Skills

Core Skills

Remittance ProcessingCompliance MonitoringForeign Exchange Risk ManagementRegulatory RequirementsBusiness Process Improvement

Other Skills

10-Key TypingAccepting ResponsibilityAnti-Money LaunderingCommunicationCustomer ServiceForeign Currency TransactionsForeign Exchange (FX) TradingForexHindiImport/Export OperationsKYC VerificationMinimally Invasive ProceduresMulti-currencyPerformance ImprovementPrepaid Cards

Experience

Icici bank

2 roles

Assistant Manager

Jun 2022 – Present · 3 yrs 9 mos

Remittance ProcessingKYC VerificationForeign Currency TransactionsCompliance MonitoringCustomer Service

International Operations Specialist

Jun 2022 – Present · 3 yrs 9 mos

A RIOG forex card is a prepaid travel card used for foreign currency transactions. It allows to load multiple currencies onto a single card, making it convenient for international travel. Ensure adherence to anti-money laundering (AML) and know your customer (KYC) policies. Verify and authenticate transaction details to ensure compliance with regulations. Identify and assess potential risks associated with Forex card transactions. Provide assistance to customers regarding remittance queries. Resolve issues related to transaction delays, discrepancies, or other concerns. Generate regular reports on Forex card remittance activities and performance. Communicate effectively with various departments to streamline processes. Identify opportunities for process optimization. Implement improvements to enhance efficiency and customer satisfaction. Keep updated on regulatory changes. Execute emergency response procedures to minimize impact on services.

Foreign Exchange Risk ManagementAnti-Money LaunderingForexRegulatory RequirementsBusiness Process Improvement