Kaushik Barodiya — Co-Founder
My passion lies at the intersection of technology and customer experience. As a co-founder of Kim.cc, I'm dedicated to revolutionizing how mid-sized businesses handle customer support. With over 8 years in software development, I've witnessed firsthand how proper support infrastructure can make or break a business. This insight drove me to create a solution that bridges the gap between enterprise-level support capabilities and mid-market needs. What we've built: • A comprehensive digital BPO solution • Intelligent automation systems • Seamless technology integration • Ready-to-deploy support teams Our approach is simple: 1. Understand your unique support challenges 2. Deploy pre-trained consultants 3. Implement custom automation 4. Scale as you grow I believe every business deserves access to professional customer support solutions. Through Kim.cc, we're making that possible, one company at a time. Want to elevate your customer support? Connect with me to learn how.
Stackforce AI infers this person is a SaaS and eCommerce expert with strong leadership in customer support and machine learning.
Location: San Francisco, California, United States
Experience: 10 yrs 3 mos
Skills
- Customer Experience
- Digital Bpo
- Machine Learning
- Distributed Systems
- Graphql
- Performance Tuning
- Functional Programming
- React
- Team Leadership
- Node.js
Career Highlights
- Co-founded a digital BPO transforming customer support.
- Led ML platform development at Dream11, enhancing efficiency.
- Created a celebrity-driven fashion eCommerce platform.
Work Experience
kim.cc
Co-Founder (2 yrs 9 mos)
Dream11
Engineering Manager (7 mos)
Software Engineer III (1 yr)
Software Engineer II (1 yr 10 mos)
Khela
Side Hustle (7 mos)
Toppr
Technical Lead (1 yr 2 mos)
Goomo
Senior Software Engineer (1 yr 3 mos)
LabelMeUp
Co-Founder (8 mos)
Heckyl Technologies
Software Engineer (1 yr 2 mos)
Education
Bachelor of Technology (BTech) at IIT Indore