Feb 2025 – Jun 2025 · 4 mos

• Strategic Business Growth & Cross-Functional Operational Excellence: Partnered closely with Product, Marketing, Ai, Operations, Sales, Cloud and Finance to design and implement scalable initiatives aligned to regional business goals, directly contributing to P&L expansion by scaling delivery of softwares for our customers globally.

Mar 2024 – Feb 2025 · 11 mos

• Scaling delivery of software for our customers globally.
• Delivery model:
• Led the implementation of the squad model to ensure parallel implementation, resulting in a 12% increased delivery speed. Also, launched program's alarm system and structured cadence for system-led portfolio view, contributing to forecasting 20% of escalations basis key indicators and mitigating risks with back-to-green plans.
• Process enhancements:
• Standardised checklist based operations and removing human variance as we grew to 1200 ongoing AU’s with a team size of 90 squad members spread across US, UK, France, UAE, India, Singapore. That was 60% velocity bump with no new hires made.
• System efficiencies and automation:
• Defined and implemented a framework that enhanced the reusability of user stories and comprehensive design library system. This approach allowed for the generation of code as reusable blocks and the automation of unit test case coverage, resulting in the steady and efficient delivery of concurrent projects.
• People:
• Expanded the team from 4 to 100 over 5 years, with an increased focus on quality hires, comprehensive onboarding training, and fostering a culture of continuous learning, adaptation, and execution based on the assembly line built. Additionally, set up a Customer Success group to focus on the Delivery Target Operating Model, resulting in a 33% increase in repeat customers.

Apr 2021 – Mar 2024 · 2 yrs 11 mos

Mar 2019 – Sep 2021 · 2 yrs 6 mos

• Working as a Product Manager for defining product strategy and managing product roadmaps across mobile and desktop platforms.
• Defining the roadmap of entire project and aligning the functional requirements with feature list and client vision and customer journey.
• Communicating and building consensus across multiple departments in creating the software product requirements and determining impact on budget, time and risk.
• Define a long term product vision and collaborate daily with engineering team in a fast-paced Agile/Scrum development process to deliver new features and functionality
• Articulate acceptance criteria for scrum teams by prioritising features/ epics into user stories during grooming sessions.
• Tools: Zeplin, Github, Miro Board, Marvels, Invision, POP, Balsamiq, Jira, Asana etc.
• Android Apps Created: QURE, Instago, Melkior

Jan 2017 – Mar 2019 · 2 yrs 2 mos · Gurgaon, Haryana, India

• Global MC Advisory wide IT Transformation project as a Product Manager driving Functional & Product Requirements across multiple stakeholders from multiple KPMG member firms.
• Plan, Design (High Level & Detailed TOM), Develop and Deploy firm wide custom built demand generation application.
• A very strong exposure to IT Product/Project Management (Atlassian Products-Confluence and Jira) , strategic level leadership and driving end to end project life cycles which included performing UAT, creation of test cases and deployment.
• Responsible for actively managing a product backlog of features and capabilities that are groomed and prioritized in close collaboration with the business teams
• Subject Matter Expert for SharePoint, Confluence, SP Designer, KPMG Intranet Portals.
• Perform User acceptance testing by creating test cases for platform migration/upgrade projects
• Manage/Deploy content through all the phases of content lifecycle i.e. Content Acquisition/Creation.
• Directly involved in project scoping by creating project plans for my client.

Aug 2014 – Dec 2016 · 2 yrs 4 mos · Noida Area, India

• Developing of SharePoint sites, managing permissions, search and customisation of sites.
• Collaborated daily with engineering team in a fast-paced Agile/Scrum development process to deliver new features and functionality
• Designing custom SharePoint workflows in SharePoint 2013 Designer.
• Knowledge Management (Content and Portal), Content curation and harvesting, Search Engine Optimisation, metrics and reporting, stakeholder & project management.
• Extensive experience in Data modelling, swim lanes, ontology, taxonomy, metadata experience; specifically designing logical models, data dictionaries from both business requirements and reverse engineering.
• Work with Portal Manager to ensure that online content for the Service Line is managed and maintained effectively in line with KM governance frameworks and processes.