Abhishek Gaur — Technical Program Manager

☑️ 15 years of experience leading teams and initiatives to drive business impact and operational efficiency. ☑️ Transitioned from Software Engineer to Technical Program Manager (TPM) a decade ago, achieving significant milestones. ⭐⭐⭐ Key Accomplishments ⭐Team Building ➡️ Built a lean 10-member TPM team @MPL leading the execution for 800+ leaguers ➡️ Achieved 2x business growth @MPL while reducing infrastructure costs by ~50% ⭐Infrastructure ➡️ Setup the e2e Mobile Test Automation System at Uber, boosting testing efficiency by 40% and enabling early bug detection ➡️ Led refactoring of MPL’s critical platform services, increasing availability from 97% to 99.9% and improving latencies by 37% ⭐Customer Obsession ➡️ Established frameworks for inculcating "Customer Obsession" in company's DNA by defining, monitoring and reporting customer satisfaction metrics and making them an integral part of product roadmap and OKRs ➡️ Built and led the localisation program at hike and MPL ⭐Release Engineering & Management ➡️ Championed Release Train Models at Hike and MPL, enabling iterative development and experimentation ➡️ Built a predictable 2-week release cycle @hike, fuelled by Continuous Integration and Delivery (CI/CD) catering to 5M+ daily active users ➡️ Created one of the largest Android Beta base for HIKE back in 2015 with 300k users ⭐⭐⭐ GUIDING PRINCIPLES I follow as a TPM and for my team ☑️ Customer Obsession is a value not a feature ☑️ It's not done until it ships and SAILs ☑️ Right Problem Identification is paramount ☑️ Talk Data ☑️ Less is More ☑️ Progress over Perfection ☑️ If you have to do same thing manually 3 times, automate it ☑️ Over Communicate ☑️ Bias for Action ☑️ Be a Hustler

Stackforce AI infers this person is a SaaS Technical Program Manager with a strong focus on infrastructure and testing automation.

Location: Bengaluru, Karnataka, India

Experience: 15 yrs 5 mos

Skills

Program Leadership
Product Delivery
Test Management
Release Management

Career Highlights

Led teams achieving 2x business growth.
Reduced infrastructure costs by ~50%.
Boosted testing efficiency by over 40%.

Work Experience

Google

Staff Technical Program Manager (1 yr 4 mos)

Kotak Mahindra Bank

Principal Technical Program Manager (1 yr 1 mo)

Mobile Premier League (MPL)

Vice President - Head of Technical Program Management (1 yr 2 mos)

Director - Technical Program Management (1 yr 2 mos)

Uber

Senior Technical Program Manager - Core Infrastructure/Developer Platforms (2 yrs 4 mos)

Hike Messenger

Senior Technical Program Manager (3 yrs 11 mos)

Sepcialist SDET (1 yr)

Fiserv

Test Engineer (1 yr 3 mos)

Mindfire Solutions

QA Engineer (2 yrs 2 mos)

Education

B.Tech at DIT UNIVERSITY

Abhishek Gaur

Technical Program Manager

Bengaluru, Karnataka, India15 yrs 5 mos experience

Key Highlights

Led teams achieving 2x business growth.
Reduced infrastructure costs by ~50%.
Boosted testing efficiency by over 40%.

Stackforce AI infers this person is a SaaS Technical Program Manager with a strong focus on infrastructure and testing automation.

Contact

Skills

Core Skills

Program LeadershipProduct DeliveryTest ManagementRelease Management

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesAnalytical SkillsCommunicationComputer ScienceContinuous Integration and Continuous Delivery (CI/CD)Cross-Functional Team ManagementDeveloper ToolsDigital TransformationExecutive-level CommunicationGo-to-Market StrategyGoogle Cloud Platform (GCP)Leading transformational changeOperating SystemsPresentations

About

Experience

Google

Staff Technical Program Manager

Nov 2024 – Present · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

Kotak mahindra bank

Principal Technical Program Manager

Oct 2023 – Nov 2024 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

Program Leadership

Mobile premier league (mpl)

2 roles

Vice President - Head of Technical Program Management

Promoted

Jul 2022 – Sep 2023 · 1 yr 2 mos · Gurugram, Haryana, India · Hybrid

Led Tech Executive Team to build the Eng Excellence DNA across Availability, Productivity, Scalability & Cost themes
Led the Infra Cost Optimisation program reducing the cost by ~50%
Led the Refactoring of Business Critical Platform Services to improve the Availability from <97% to 99.9%
Built the run-books and cadences to plan, execute and launch (T -90 days) for multi-million dollar marketing campaigns cutting across Marketing, Revenue, Product, Tech, Customer Support, Legal and Finance teams.

CommunicationProblem SolvingAnalytical SkillsLeading transformational changeProgram LeadershipProduct Delivery+14

Director - Technical Program Management

Apr 2021 – Jun 2022 · 1 yr 2 mos · Gurugram, Haryana, India · Hybrid

Rebuilt a 10-member TPM team (supporting Product & Tech teams of ~300 members), contributing to a 2x increase in MPL's monthly CM1
Implemented the OKR driven Planning Framework for both Product and Technical roadmap to streamline execution with an average onTime Delivery Rate of 85%
Setup Release Management charter with train model approach resulting in 6 releases/Quarter from 2/Quarter with more than 90% timeliness
Induced Metric driven Customer Obsession across Product & Tech teams to improve CSAT by ~50%
Transformed the execution machinery from OUTPUT to OUTCOME driven execution by setting up contextual Agile & Cross Functional execution frameworks. Transformed the TPM team from a paper-pusher function to an Impact/Value Creator function

Program Leadership

Uber

Senior Technical Program Manager - Core Infrastructure/Developer Platforms

Jan 2019 – May 2021 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Built Mobile Test Automation System from scratch to automate Core Flows for Uber apps in a cost efficient manner. This helped boost up the testing efficiency by over 40% with early bug detection
Led setting up Developer Infrastructure Team - India Charter @Bangalore that eventually owned Mobile Test Automation Framework, HealthLine, Back-end Testing Framework. Played pivotal roles in crafting the programs, building roadmaps with Engineering leadership and implementing the OKRs.

CommunicationProblem SolvingAnalytical SkillsTest ManagementLeading transformational changeProduct Delivery+16

Hike messenger

2 roles

Senior Technical Program Manager

Promoted

Jan 2015 – Dec 2018 · 3 yrs 11 mos

Built Program team from scratch responsible streamlining Agile, Prioritisation for all Product deliveries at hike
Setup the mobile release process from scratch to be User Centric with Metric and Data driven approach
Induced Pre & Post Release Metrics ranging from Quality, Performance and Business (DCFU, ANR, Core Performance, Feature Performance, BFT, APK size etc)
Lead the initiative of building Release Tools team to focus on Continuous Integration and Delivery aimed at increasing Developer Velocity
Reduced Release Cycle from more than 4 weeks to 2 weeks
Responsible for timeline estimation, resource allocation and team management. Worked with multiple stakeholders (Engineering Manager , Product Managers, Data Team, Customer Intelligence etc.) and aligning the tech team for deliveries.
Key member in team defining the Roadmap and Strategy for Engineering and Product. Setting up OKRs and identifying the roadmap items
Oversee the headcount addition targets and monitoring the Recruitment strategy. Part of Leadership recruitment team

CommunicationProblem SolvingAnalytical SkillsTest ManagementLeading transformational changeProduct Delivery+15

Sepcialist SDET

Dec 2013 – Dec 2014 · 1 yr

QE ownership of Android and iOS apps along with building Test team
Drove the Test Strategy to focus on lower layers of tests which helped us in releasing the build faster with quality in market at scale

CommunicationProblem SolvingAnalytical SkillsWeb TestingTest ManagementLeading transformational change+11