Gaurang Gupta

Operations Associate

Noida, Uttar Pradesh, India1 yr 9 mos experience

Key Highlights

  • Expert in healthcare claims appeals processing.
  • Strong problem-solving and documentation review skills.
  • Proven track record in quality assurance and customer support.
Stackforce AI infers this person is a Healthcare Claims Processing Specialist with strong skills in quality assurance and customer support.

Contact

Skills

Core Skills

Claims AdjudicationDocumentation ReviewCustomer SupportQuality Assurance

Other Skills

Microsoft ExcelMicrosoft Wordproblem-solvingteam collaborationauditing callsproviding feedbackAccountingBusiness Process Outsourcing (BPO)Microsoft TeamsMicrosoft OutlookMicrosoft PowerPointQuality SystemQuality ManagementQuality Auditing

About

Currently working as an Appeals Specialist at Optum (UnitedHealth Group), responsible for reviewing and processing healthcare claims appeals with accuracy and compliance. I analyze denied claims, review medical documentation, and ensure adherence to healthcare policies and regulatory guidelines while maintaining quality standards and turnaround time. Skilled in claims adjudication, documentation review, problem-solving, and team collaboration, I contribute to efficient resolution of provider and member appeals.

Experience

1 yr 9 mos
Total Experience
1 yr 5 mos
Average Tenure
4 mos
Current Experience

Optum

Appeals Coordinator

Dec 2025Present · 4 mos · Gurugram · Hybrid

  • Currently working as an Appeals Specialist at Optum (UnitedHealth Group), responsible for reviewing and processing healthcare claims appeals with accuracy and compliance. I analyze denied claims, review medical documentation, and ensure adherence to healthcare policies and regulatory guidelines while maintaining quality standards and turnaround time. Skilled in claims adjudication, documentation review, problem-solving, and team collaboration, I contribute to efficient resolution of provider and member appeals.
Microsoft ExcelMicrosoft Wordclaims adjudicationdocumentation reviewproblem-solvingteam collaboration

Ienergizer

Customer Service Representative

Oct 2023Mar 2025 · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

  • Worked as customer service associated
  • audit the call and provid feedback to the filed representative of Urban company
  • audit customer calls
  • zoom meeting
Customer SupportQuality Assuranceauditing callsproviding feedback

Education

Mahatma Jyotiba Phule Rohilkhand University

Bachelor of Commerce - BCom — Mba

Aug 2022Jul 2025

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