Apr 2023 – Jun 2024 · 1 yr 2 mos

• Founded and built SkoolTek, a white-labeled school ERP platform (web + mobile) for managing academic, administrative, and communication workflows.
• Led the product from discovery to adoption, successfully onboarding 7+ schools and 2,000+ users.
• Designed GTM strategy, pricing, onboarding flows, and UX; ran direct sales via demos and cold outreach to school administrators.
• Built a lean agile team, handled stakeholder feedback loops, and iterated on product based on real-world classroom and admin needs.

Oct 2021 – Apr 2023 · 1 yr 6 mos

• Order to Revenue Transformation
• Build trust with our customers by providing clear, accurate and reliable orders and billing experiences through industry standard capabilities and processes.
• Creation of billing accounts for customers and helped define subsequent processes for invoicing & payments for these billing accounts
• Enabled advertisers to self serve itemized report for their invoices. Reduced the operations overhaul to support customer requests and thereby completely eliminating the need of 3rd party vendor support
• Helped create platform APIs for capturing billing details during the checkout funnel. Also, built default experience by leveraging these APIs
• Launched support for customer initiated payments from the billing portal by leveraging the Payments APIs

Jun 2018 – Oct 2021 · 3 yrs 4 mos

• Recruiting Tools
• Help Indeed hire quality talent efficiently & effectively. Owner of 2 products - Interview scheduler and Debrief Management tool
• Buy Vs Build Analysis for Indeed’s new Applicant Tracking System (ATS)
• Travelled to US to work with the TA leadership team to analyse their requirements and also to understand Indeed’s existing employers portal (Dradis)
• Built a quick prototype and demoed to TA leadership. Enlisting the time & effort it would take to build, made recommendation to buy the 3rd party tool
• Revenue Systems
• Responsible for 2 products/areas - Billing Portal and Entity Management
• Reduced the time taken to launch billing & payments the new Indeed entity launches by ~50%. Built Entity Metadata Service (EMS) which can be integrated with billing & payment systems
• Built services to automated advertisers dynamic entity changes to be tax compliant. Also, extended the use of these services to support manual entity migrations as well. This has completely eliminated the manual operation work needed every month/quarter
• In our efforts for Platformization, revamped the billing portal for a giant monolith to reusable react components

Apr 2015 – May 2018 · 3 yrs 1 mo · Greater Hyderabad Area

• Currently, I lead the customer retention program across desktop, app & mobile web.
• Some of the major product releases I led:
• Developed & launched a multi-product compare feature for electronics vertical (known as “comparables”) on desktop
• Launched expert compare for mobiles & “deal of the hour” across categories on desktop
• Conceptualized & launched “My Rewards” customer retention program V1.0 as Minimum Viable Product (MVP), to success & scaled it up
• Implemented robust tracking of product purchases & returns/cancellations to support My Rewards program
• Responsible for overall My Rewards program including operations & 3rd party integrations
• Completely revamped the loyalty program & relaunched loyalty V2.0 across desktop, App & Mobile web

Apr 2014 – Mar 2015 · 11 mos · Bhubaneshwar, Odisha, India

• Developed & executed go to market strategy of new product segment in the state of Odisha
• Responsible for pricing & promotion of the products; Planning and setting up dealer/distributor network
• Created & Nurtured a team of 5 people to assist in the product launch in the state of Odisha
• Coordinated & Negotiated with US vendor for procuring machinery & deploy them in plant
• Worked with in-house IT team to create a portal to accelerate the sale process, in turn increasing efficiency

Apr 2013 – May 2013 · 1 mo · Hyderabad

• Devised ways to leverage Technology & improve transactions in Business Correspondent Outlet model
• Made recommendations to improve operations (banking transactions) & yield a better efficiency
• Awarded Pre-Placement Offer (PPO) based on my summer internship performance
• Designed & executed a campaign to achieve target deposits in span of 40 days, across 4 states

Apr 2011 – Jun 2012 · 1 yr 2 mos

• Ericsson Project :
• The project is based on the agile system development life cycle
• There are three sub-modules in the project- Maintenance, PLM and Migration.
• Worked in Migration module wherein the existing code in windows is migrated to linux with the required changes to make the product more stable and effective.
• I was Scrum Master, single point of contact for one of the seven teams.
• Conceptualized and implemented automation of test cases to reduce the testing efforts
• Conceptualized & Implemented automation of test cases, increasing efficiency of team
• Awarded “On The Spot Award” for my contribution to the project/company.

Aug 2010 – Mar 2011 · 7 mos

• Standard Chartered Bank Project:
• Trained for 3 months in Unix/C++ platform and also in banking domain.
• The bank uses Network Custodian/Clearing System (NCS) software, developed by TCS, for its custodian related activities.
• Our project deals with the customizing of NCS software according to the requirements of the client and incorporate more features to NCS on request from customer.
• Worked in Straight Through Process (STP) module of the project. This module handles the batch processing of customers request to the custodian