Jan 2019 – Jan 2022 · 3 yrs · New Delhi, Delhi

• Led the CPOs, CTOs, CIO, Chief Analytics Officer (CAO) etc of group companies.
• Key Achievements:
• 1. Digital Growth: Catalyzed over 5x increase in online traffic since Jan 2019.
• 2. HindustanTimes: Grew from 16M to 83M monthly active users; page views from 60M to 340M.
• 3. LiveHindustan: Increased from 18M to 59M monthly active users; page views from 119M to 443M.
• 4. LiveMint: Boosted from 12M to 40M monthly active users; page views from 33M to 110M.
• 5. Subscriptions: Launched new subscriptions, becoming one of the fastest-growing segments.
• 6. Collection Efficiency: Improved current collections from 60% to 95%.
• Key Areas:
• 1. Digital Transformation: Automated key processes in sales, competition analysis, and revenue collection across the Print and Radio business.
• 2. Product Development: Led Product Management, Design UI/UX, and Engineering & Technology.
• 3. Data Science: Introduced ML, AI, and analytics for news content and job recommendations.
• 4. Subscription and New business Initiatives: Launched news subscriptions. Launched InStore Radio B2B software (FabPlay) and content e-commerce (FabStore) from scratch.
• Team Size: ~400

Jan 2018 – Jan 2019 · 1 yr

• Directed P&L, CRM, customer onboarding, support, lead management, sales planning, product management, technology, data science, and analytics.
• Key Achievements:
• 1. Engineered turnaround to self-sustainability.
• 2. Increased Monthly Recurring Revenue (MRR) by >25%.
• 3. Improved payment collections from 60% to 95%.
• 4. Boosted customer service CSAT by >50%.
• Key Areas:
• 1. Business: Managed customer success, revenue retention, customer onboarding, customer support, sales planning, and demand generation.
• 2. Product Development: Built cutting edge AI enabled cloud telephony which leveraged big data for insights.
• 3. Central Operations: Streamlined operations across departments with central program management.
• Team Size: ~250

Jan 2017 – Dec 2017 · 11 mos

Feb 2015 – Jan 2017 · 1 yr 11 mos · Gurgaon, India

• Powered "hockey stick growth" of OYO from scratch to becoming a omnipresent and powerful brand.
• Key Achievements:
• 1. Growth: Drove OYO's expansion from <5 to 200 cities and <100 to 7,000+ hotels by building a fast paced and strong tech backbone.
• 2. Diversification: Launched OYO Flagship, Cafe, Home Stays, Studio Stays, Long Stays business.
• Key Areas:
• 1. Leadership: Built a tech team of ~150, establishing a strong engineering culture from scratch.
• 2. Innovations: Created innovative products for Marketing, Supply, Operations, and Finance; scaled system performance for millions of hits.
• 3. Technologies: Led development in Ember.js, Node.js, Android, Java, Hadoop, Ruby on Rails, AWS etc.
• 4. Quality & Culture: Prioritized high-quality standards and a culture of continuous innovation.
• Team Size: ~150

Jul 2013 – Feb 2015 · 1 yr 7 mos · New Delhi Area, India

• Led the SlideShare's Traffic Acquisition, Processing and Distribution engines.
• Key Achievements:
• 1. Established team philosophies and methodologies at SlideShare's inception.
• 2. Enabled seamless collaboration between remote teams in Delhi and San Francisco.
• 3. Led Development and Quality Engineering for SlideShare’s Distribution and Backend.
• Key Areas:
• 1. Team Leadership: Building and managing high-performing, diverse teams.
• 2. Remote Collaboration: Expert in synchronizing cross-continental teams.
• 3. Technical Expertise: Proficient in Ruby on Rails, AWS, data stores, and front-end frameworks.Team
• Team Size: ~40

Jul 2012 – Jul 2013 · 1 yr · Gurgaon, India

• Founding Employee & Manager, Egencia (Expedia), Gurgaon
• Key Achievements:
• 1. Setup India Development Center: Grew to ~40 staff, delivering first product from India.
• 2. Recruited & Managed Teams: Across Gurgaon and Hyderabad, including vendors.
• 3. Led Rail Product Development: Managed software and quality engineering teams.
• Key Areas:
• 1. Development Center Setup: Initiated and scaled operations.
• 2. Product Leadership: Directed global Rail product initiatives.
• 3. Team Management: Oversaw a 25-member cross-functional team skilled in Java, J2EE, Spring MVC, and web technologies.
• Team Size: ~25

Oct 2010 – Sep 2012 · 1 yr 11 mos · Hyderabad Area, India

• Co-founder and CTO of Offers4Groups.com, a platform for bulk buying deals, excelling in electronics.
• Key Achievements:
• 1. E-commerce Platform Development: Built scalable, user-friendly systems.
• 2. Vendor Partnership Negotiation: Expanded product range, improved pricing.
• 3. Market Penetration: Utilized consumer insights to gain market share.
• 4. Customer Satisfaction: Achieved high levels through service and design.
• Key Areas:
• 1. Platform Development: Expertise in scalable e-commerce solutions.
• 2. Strategic Negotiations: Skilled in vendor and partnership negotiations.
• 3. Adaptability: Agile in responding to competitive market challenges.
• 4. Customer Focus: Committed to enhancing user experience and satisfaction.

Sep 2010 – Jul 2012 · 1 yr 10 mos · Hyderabad Area, India

• Cross-Geography Project Lead, Microsoft Dynamics CRM Migration
• Key Achievements:
• 1. Led International Team: Managed developers in India and Russia for CRM migration.
• 2. Modernized Framework: Transitioned from legacy code to JQuery-based framework.
• Key Areas:
• 1. Global Team Coordination: Directed cross-geography development efforts.
• 2. Technology Upgrade: Implemented C#, ASP.NET, JavaScript, SQL Server on Windows Server.

Dec 2006 – Sep 2010 · 3 yrs 9 mos · Noida Area, India

• Product Innovation and end to end execution across Product and Engineering for desktop and mobile applications.
• Key Achievements:
• 1. Developed Adobe Illustrator features for CS4 & CS5: Led product, engineering, and program management, utilizing C++ on Windows and Macintosh platforms.
• 2. Launched Photoshop Express for Android: Drove app development from inception to release. Implemented in Java on Android.
• 3. Innovation: Built innovative features. Own a US patent for Resolution Independent Effect feature.
• Key Areas:
• 1. Product & Engineering Leadership: Spearheaded development and strategic direction for high-impact Adobe products.
• 2. Cross-Platform Development: Expertise in C++ and Java across Windows, Macintosh, and Android OS.

Jan 2005 – Dec 2006 · 1 yr 11 mos · Bengaluru Area, India

• First developer in India for my department based in California, US. Built trust that remote development in India was feasible and at par, if not better.
• Key Achievements:
• 1. Developed features in High-Speed Databases: Led the design and implementation, focusing on performance optimization and scalability.
• 2. Proved the point that core development can happen remotely in India as well.
• Key Areas:
• 1. Technical Proficiency: Expertise in C, C++, Perl, MS SQL Server, across Windows and Linux platforms.
• 2. Database and Application Optimizations: Specialized in enhancing database performance and reliability.
• 3. Hired and led team of three interns in first year itself, out of which one was confirmed as employee later.