Kinshuk Kar

Co-Founder

Bengaluru, Karnataka, India14 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in driving omni-channel customer engagement solutions.
Passionate about leveraging technology for transformative customer experiences.
Proven track record in product management and business development.

Stackforce AI infers this person is a SaaS Product Manager with a focus on customer engagement technologies.

Contact

Skills

Other Skills

A/B TestingAgile MethodologiesAlgorithmsAnalytical SkillsBusiness DevelopmentBusiness-to-Business (B2B)CSSCSS3Consensus BuildingCustomer ExperienceCustomer SatisfactionEngineeringEnterprise Solution DesignHTML 5HTML5

About

Helping grow Twilio Flex to be the best and most preferred Contact Center solution. Responsible for driving the digital and omni-channel capabilities for the platform with the aim for empowering customers to navigate the shifts in the customer engagement space. Extremely passionate about all things tech and it's potential to revolutionise how we go about our lives. Occasional dabbler in blockchain applications. Twitter -> @kinshukkar

Experience

Twilio

2 roles

Principal Product Manager

Promoted

Aug 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India

Staff Product Manager

Jul 2022 – Sep 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India

Engati chatbot platform

2 roles

Senior Director

Jan 2019 – May 2022 · 3 yrs 4 mos · Bengaluru Area, India

Co-founder and Director

Sep 2016 – Dec 2018 · 2 yrs 3 mos · Bengaluru Area, India

Leading the product management and customer solutions roles for the Engati platform.
Involved in business development and customer success activities.
Vision to make Engati the platform of choice for all customer engagement needs leveraging chatbots and beyond.

Botengage

Founder

Mar 2016 – Sep 2016 · 6 mos · Bengaluru · On-site

Botengage is a platform that provides chatbot building, hosting and analytics capabilities for publishers to help improve their engagement with customers.
Acquired by COVIAM Technologies and rebranded as Engati with the primary focus continuing to be in the chatbots space.

Nuova labs

Co Founder

Apr 2015 – Aug 2016 · 1 yr 4 mos · Bengaluru Area, India

Built innovative solutions to safeguard user's privacy while using their smartphones, specially for communication.
Over 200k+ users for our apps trusting us for ensuring their privacy.

Fiberlink

3 roles

Senior Software Engineer

Jul 2013 – Mar 2015 · 1 yr 8 mos

Worked as an iOS developer for the MaaS360 app for iPhone and iPad.
Was responsible for development and enhancement of the Secure Email client.

Software Engineer

Jul 2011 – Jun 2013 · 1 yr 11 mos

Worked primarily as a UI developer for the MaaS360 MDM platform which involved using HTML5, JavaScript, jQuery, CSS and front-end libraries on a regular basis.
Also worked on Java based backend systems for integration and service layer development.