May 2023 – Present · 3 yrs 1 mo · Guelph, Ontario, Canada · Remote

• Managed product development for Pet Insurance Information, PetNurse, Sofie AI, and Vetcalculators App at LifeLearn Animal Health.
• Provided maintenance and support for all digital tools, ensuring seamless user experience and KPIs.
• Collaborated with cross-functional teams to drive innovation and improve pet healthcare solutions.

Sep 2021 – Mar 2023 · 1 yr 6 mos · Bangalore Urban, Karnataka, India · Remote

• Business Strategy: Served as an Informatica MDM (Master data management) subject matter expert on
• Customer Data Platform product, driving initiatives that closed deals worth $6M USD.
• Product Development: Resolved 50+ backlog issues in collaboration with the Engineering, while improving
• product stability and performance by 40%.
• Stakeholder Management: Collaborated with customers, field organizations, support, and other Platform PMs to
• capture product requirements and feedback to develop successful releases, 2X a year.
• Product Planning & Collaboration: Implemented roadmap, use cases as requirements, and user stories for
• development and product operations by providing feedback to the UX design team to define 15+ usability
• requirements for features around feature discovery and consumption.
• TOOLS EXPERTISE
• Collaboration & Productivity: Microsoft Teams and Zoom
• Project & Task Management: JIRA, INFA Wiki, Microsoft OneNote

Dec 2019 – Sep 2021 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Worked on OnMobile Tones App/PWA – A mobile tone service for carriers that provides a wide range of ringtones, caller tunes, and other personalized audio content.
• (Sold via B2B model to over 60Mn+ subscribers across 50+ global operators).
• Strategy: Spearheaded initiatives to get OnMobile Tones App to reach 13Mn+ Active Installs with a consistent 4.1+
• Rating in both iOS and Android for leading operators in India.
• Growth: Collaborated with the Data, Design, Engineering and Growth teams to implement an engagement
• program via push & In-app notifications, increasing song sets and session/user by 25%, quarter-on-quarter.
• Data Analytics: Measured leading performance metrics and improved them weekly by 20% by introducing
• engagement activities and product enhancements.
• Requirement gathering: Gathered the major pain points across 8+ clients for the entire journey of Mobile App and
• Web App users; from login to activation & deactivation to win-back.
• Product Marketing: Prepared product artefacts (2 Product Roadmaps, 5 Product Feature Documents), User
• Guides, User Journeys, and a Product Marketing Video for both Mobile and Progressive Web Apps.
• TOOLS EXPERTISE
• Analytics: CleverTap, PowerBI, Google Analytics
• Customer Feedback: Google Forms, Survey Monkey
• Design/Wireframing: InVision, LucidChart, Powerpoint
• Collaboration & Productivity: Microsoft Office 365, Zoom
• Project & Task Management: JIRA, Slack

May 2019 – Nov 2019 · 6 mos · Bengaluru, Karnataka, India

Nov 2018 – Nov 2018 · 0 mo · Bangalore

• • Creating Awareness of blood thalassemia and blood donation by making IEC (informative, educative and communicative) materials.

Sep 2018 – Sep 2018 · 0 mo · Bengaluru, Karnataka, India

• Promote PEDL by ZoomCar amongst College Students via Social Media Marketing.
• Executed three tasks via online medium for the awareness of PEDL.

Apr 2018 – May 2018 · 1 mo · Gurgaon, India

• Beavers Marketing under 3M
• The goal of this project is to do extensive market research and come up with a Market
• strategy for the launch of the aerosol and connectors of the brand.
• Objectives:
• To gain the knowledge of the topics mentioned with extensive Market Research and Client
• Interaction:
• To conduct extensive market research on the existing products of Aerosols which are being offered in the market. Propose a strategy to gain market share.
• To analyse the results from the market research and come up with a GTM strategy for spring connectors.
• To understand the challenges of customers of Solar Panels – Cleaning, Maintenance, for O&M operations of solar panels
• To identify new players in the MRO business; core maintenance companies in the electrical and industrial space.

Oct 2017 – Jan 2018 · 3 mos · India

• To create a utility network:
• Extensive options to explore new dimensions of marketing with innovative methods and
• data-driven technologies for the best rate of outputs.
• It is an exclusive program where I participated without sacrificing my studies or
• compromising with my attendance.
• The sole purpose of enrolling in this program is to spread awareness and have real-time experience in marketing with options to interact with new people. Full mentorship was offered from experienced teams.

Jun 2017 – Aug 2017 · 2 mos

• Marketing Tasks and initiatives
• How to drive registrations for India’s first Online platelet donor community for dengue
• patients.
• Learnt how to convince people and spread awareness using different social media platform.

Oct 2015 – May 2017 · 1 yr 7 mos

• Worked on change management that helped organizations manage changes to their software applications and systems.
• Growth: Coordinated with IBM Customer and Internal teams on process improvement and quality control
• activities by more than 30%.
• Business Skills: Improved and maintained 20+ policies, processes, and procedures of IT Service Management
• (ITSM) Processes using ServiceNow Software.
• Strategic Thinking: Handled the strategic design of organizational development with 50+ changes daily (identified
• and designed a list of risk mitigation practices).
• On-time delivery: Executed and managed key performance indicators and compliance with IT Service Management
• processes for a leading bank in the Netherlands.
• TOOLS EXPERTISE
• Collaboration & Productivity: Microsoft Office 365, Zoom, Lotus Notes
• Project & Task Management: ServiceNow

Jul 2015 – Sep 2015 · 2 mos

• ADAPTABILITY
• Coordinated with IBM Customer/Internal teams on process improvement and quality control activities; improvement feedback.