Jul 2022 – Jun 2025 · 2 yrs 11 mos · Bengaluru, India · On-site

• Doing more with less. Led the launch of a net-new AWS service - Amazon One, AWS's biometric identity platform using palm scan for secure, frictionless authentication across enterprise and retail use cases.
• Operated as a "startup within AWS", drove rapid innovation with a lean team — ownership of architecture, roadmap, bar-raising, deep-dive reviews, and KPIs to ensure scalability, security, and uptime SLAs.
• Partnered with distributed teams in Security, Research, Product, and BD to deliver a real-world, enterprise-grade solution.

Oct 2019 – Jul 2022 · 2 yrs 9 mos · Mumbai, India

• As CTO / CDO, of the Edelweiss Life Insurance vertical, managed span of 125+ people responsible for delivering technology strategy (cloud, web, mobile, data, middleware, APIs, SOA, infrastructure, information security) for best-in-class capabilities around Customer Experience, Personalization and Operational Efficiency, fostering innovation & experimentation.
• Led various Digital transformation initiatives during the pandemic to pivot entirely offline business to 100% digital, contactless business and enabled month-on-month business growth.
• Removed inefficiencies by deprecating legacy systems with open-source technologies, modernized datacenters with cloud-native strategy, and leveraged SaaS bringing more than 50% reductions in Tech spending.
• Defined & executed data engineering and analytics platform roadmap on cloud, applying strong engineering principles, including the design and development of frameworks for data ingestion, processing, and orchestration of pipelines for all of the batch data analytics and stream processing.
• The platform acts as a unified source of truth, empowering employees, partners, and stakeholders across our national footprint, to make data-driven decisions, through secure real-time data access BI layer.
• Leveraged Azure Bot Framework, Luis and QnA maker cognitive services, Azure search to build the next generation intelligent chatbot serving customer self-service needs.
• Designed and launched serverless API Gateway Platform for Services Oriented Architecture and seamless partner integrations.
• Built organization capabilities around AI, ML, Analytics, Product Design, and Engineering to differentiate Edelweiss as a Tech-led firm amongst its competitors.
• Provided strategic counselling and technical advice to the leadership team.

Sep 2012 – Oct 2019 · 7 yrs 1 mo · Gurugram, Haryana, India

• Joined PayU during its initial days in 2012, when it was a small startup. Led Engineering teams, in 7 years we became profitable and a leader in the Fintech space serving millions of users. Nurtured the team ground up and contributed to building the payment stack which processed GMV of more than 20 billion USD (in 2019)
• It was an exciting roller-coaster ride, seeing tons of ups and downs while building payment solutions capable of handling big billion flash sales and continuously witnessing an exponential growth of volumes.
• In the last role at PayU, headed the Engineering team of 75 people in a fast-paced Agile environment for building the SME Payment platform - PayUmoney, which is one of the finest payments solutions in the industry for any SME merchant to get onboarded in 5 minutes and seamlessly start collecting payments!
• The role involved - delivering technology and product roadmap, solving complex and ambiguous problems, doing architecture design & code reviews, providing thought leadership to inspire and grow superstar SDEs to take on increasingly higher responsibilities, following Scrum, learnings from mistakes and feedback for continuous improvement and maximizing team efficiency.
• Worked on delivering Technology roadmap by engaging closely with the Leadership team – Business & Product stakeholders, CXOs, and cross-functional teams - from Sales, Farming, Marketing, Operations, Care, Legal, Support, etc. to align vision, crystalize requirements, bridge gap, define the scope, resource planning, budgeting, scheduling, estimation and driving business metrics.
• Leveraged data and metrics to back up assumptions, and recommendations, and drive data-driven decisions. Helped the organization improve conversion funnels and achieve the highest success rates and 99.98% uptime.
• Created an open, transparent and collaborative working environment. Always being approachable and making people valued, encouraging experimentation, innovation and sharing creative ideas.

Nov 2010 – Sep 2012 · 1 yr 10 mos · Gurugram, Haryana, India

• Had a brief stint in IT services organization reporting directly to the CEO, and engaging closely on business expansion opportunities. Worked with various international clients based in New York, San Francisco, Dallas, Israel for delivering technology solutions for their business outcomes.
• Closely engaged with CEO for client success, hiring, developing the team and driving high-quality results, gaining customer satisfaction, building strong relationships with clients & measuring impact.

Jan 2005 – Nov 2010 · 5 yrs 10 mos · Hyderabad, India

• I started as an intern after campus placement from IIT Roorkee and continued as FTE. Worked closely with the Microsoft team in Redmond, Seattle, US.
• Managed Engineering activities using industry best practices. Recognized as the Highest and Best Performer in the team.
• As a part of Microsoft Dynamics CRM team, contributed in shipping 6 products to market; became youngest amongst the college peers to grow to the role of leading a team of 7 people.
• Received various appreciations: Gold Star Award for excellent teamwork, consistent performance & passion for quality; Award for showing excellent teamwork by Group GM; Award for valuable contributions and great work by Product GM.
• Rated as Highest and Best Performer in the team and appreciated no. of times for good collaboration of work and timely delivery of high-quality feature area.
• Filed 3 patents - ‘Duplicate Record Processing’, ‘Bi-Directional Update of Grid and Associated Visualizations’ and ‘Not-Started dialogs’ in CRM