Feb 2023 – Mar 2024 · 1 yr 1 mo · Hyderabad, Telangana, India · On-site

• As CTO & Eng Head at Infinity Learn (EdTech start-up) - lead the product engineering and building world-class engineering organization, in architecting / designing / developing B2B and B2C solutions across multiple platforms in EdTech world. Made huge impact in building hands-on engineering team/leadership from scratch and putting together everything from vision/strategy, team/talent, solving some complex and cool problems in EdTech. Successfully built 10+ products/applications/platforms specific to EdTech, highly scalable, enterprise-grade and built world-classs organization close to 190+ member product engineering team.

Aug 2022 – Feb 2023 · 6 mos · Hyderabad, Telangana, India · On-site

• CTO @ Infinity Learn to bring Learner Delight!!
• As CTO at Infinity Learn (EdTech start-up) - lead the product engineering and building world-class engineering organization, in architecting / designing / developing B2B and B2C solutions across multiple platforms in EdTech world. Made huge impact in building hands-on engineering team/leadership from scratch and putting together everything from vision/strategy, team/talent, solving some complex and cool problems in EdTech.
• Architect, design and develop EdTech/SaaS products that help create inspiring fresh experiences for our Learners and bring in Learner Delight that is outcome/learning driven, leveraging latest and greatest tech.

Mar 2022 – Present · 4 yrs · Greater Hyderabad Area

• AI for Businesses made easy with Generative AI platform. Playground to Production in days @ Hyperleap AI. Advise and mentor on Product Strategy; Tech-AI/ML Strategy; Enterprise Value-prop, Experience and Life cycle.

Aug 2019 – Aug 2022 · 3 yrs · India

• Our team at Freshworks is responsible for engineering software and services with fresh approach to customer/employee engagement and achieve enterprise scale - specific to CRM. As Engineering Head for CRM, Successfully built CRM/Freshmarketer product from early start-up mode to getting to expand/scale-up. As Site head built team of 160+ employee Engineering Org out of Hyderabad pretty much from scratch.
• Here’s what we develop:
• A fresh approach to customer engagement: Feature packed product suite for businesses of all sizes. Refreshing cloud software your teams will love. Support | Sales | ITSM | Cloud PBX.
• Achieve enterprise scale with our Freshworks platform, which provides tools and services that help customers, partners, and developers craft intuitive experiences, and integrate their systems to enhance productivity.
• Come join our Unicorn start-up - recently went public on NASDAQ - to create inspiring experiences that has opportunity to innovate and disrupt the market, be part of epic journey and create history ...

Sep 2018 – Aug 2019 · 11 mos · Greater Hyderabad Area · On-site

• As Sr Eng Leader @ Amazon's Transportation and Logistics Engineering built/lead team of Engineers, Tech Product Management and Sr Engineers Staff/Principal Arch - solving some cool, highly scalable, performant enterprise solution(s) that are unique to Amazon@ Scale. Successfully built teams/talent across globe (India-Hyderabad, US-Seattle; Europe-Luxembourg).

Oct 2015 – Sep 2018 · 2 yrs 11 mos · Greater Hyderabad Area

• Leading Teradata Labs R&D, Product Engineering Team - product development of highly scalable/performant Teradata-Db/Analytics related products on various Operating Systems, including several TD/Hadoop variations and using various open source technologies - on-prem and Hybrid-Cloud scenarios (AWS/Azure/VMWare) : from Kafka to Ansible, MapReduce, Apache Hadoop, Kubernetes (KubeKit/Helm), Covalant (Ux); Languages/Scripting: C / C++ / Java / C# / Scala / Python / Ansible , Angular/Node/d3.js; Web-Services: Jersey(RESTful), SOAP; Testing frameworks JUnit, Mokito, Apache Jmeter, Selenium, on Cloud front with internal pvt Cloud Engineering and AWS; BigData Ecosystem: Apache Hadoop, Apache Spark, Spark SQL, Spark Streaming, MapReduce, HDFS, Zookeeper, Hive, Pig, Crunch, Sqoop, Oozie, Flume - leading team of 150+ amazing and passionate Engineers/Leaders.

Dec 2012 – Oct 2015 · 2 yrs 10 mos

• Sr Director (Principal Program/Delivery Manager) @ Microsoft Enterprise Services :
• Microsoft Enterprise Services business brings in about $6B revenue. Putting strategy together from engineering/delivery perspective - defining the next-gen platform/services direction that supports business common operating model strategy, strategy to migrate from existing legacy systems to Dynamics AX/CRM platform, building team effectively with budget constraints, working with Dynamics product team in leveraging the pre-rel versions of product and using fail-fast SureStep/Agile development methodologies , to make progress and sharing what works and what does not. This has huge oltp side and BI side.
• Engineering Manager:
• Engineering Manager (direct/virtual multi-discipline lead/mgr for team of 100+ Engineers) for DAX IT Engineering Development/Delivery efforts across several orgs/teams across India/Redmond (DAX is the next generation Platform for Microsoft Enterprise Services built on Dynamics AX platform)
• Lead Architect: Accountable to put together and deliver high-level Architecture and Roadmap for the overall DAX4ES solution in IT Echo system, leading a small team of Architects.

Jan 2008 – Nov 2012 · 4 yrs 10 mos

• Lead Engineering/Delivery efforts/strategy for various internal Microsoft business customers/Orgs that has business-revenues up to $4B-$6B Or internal HR Services/Tools : HR (HRIT/Learning), Corp Finance (CFSE), Sales/Marketing (Incentive Comp), Enterprise Services (Microsoft Consultancy & Premier support up to $6B revenue). Lead Global Engineering teams of sizes from 20 to 120+ employees.
• Corp Finance: CFSE-India is a 60+ FTE (and 30+vendors) person organization with responsibility for leading, driving and delivering Corp Finance IT solutions to the company. Before this lead HRIT team from India as part of Admin IT. As a senior leader demonstrated excellent technical and operational leadership, experience in shipping software in a distributed development environment at Microsoft, collaborative & business/organization building skills including the ability to lead by influence and transform businesses. Built and lead a world class engineering IT organization, ensuring tight alignment between MSIT-India delivery, and MSIT all-up strategy and business objectives.

Feb 2004 – Dec 2007 · 3 yrs 10 mos

• Windows Mobile product team :
• Worked as Group Dev Manager leading 3 eng teams - with ICs and managers (dev/test/pm) to put strategy, design and develop Tools and Infrastructure/Services. Successfully lead WinCE Shared source program, WinCE/PB Setup, BSP Certification program and Evangelizing Tools with internal/external customers. Some of the tools are shipped with the product, Visual Studio, WinCE/Windows Mobile and rest of the tools/services are used by internal eng teams.
• Our mission was to make our tools-strategy- one of the top reasons why our customers choose Windows Mobile as their Mobile/Embedded platform and make our tools/services as Engineering Excellence standard for any internal MS groups using Windows Mobile platform and drive the whole MED division to use infrastructure/services/EE-processes developed by team and ship great Mobile/Embedded OS/devices.
• Lead design/development of Dev/Test tools/platforms/services for Windows Mobile (win CE) for V4.5~V6. Responsible for Spec/Architect Design/Development/Test/Deployment/Support for the MED Dev/Test Tools (AppVerifier/CETK etc…) and infrastructure services like internal Web/reporting sites/services and Next Generation Automation platform/framework Development (WATT & WTT-Mobile).
• Major Accomplishments :
•  Check-in tools/infrastructure-services, Build/Deployment automation: built system/services to build and image 6000 builds/images every day, related debugging tools
•  Dev Tools for Windows Mobile team: AppVerifier, debugging tools/extensions, port code coverage Vulcan libraries from x-86 to ARM, CETK, Test-Prioritization- in testing failures and incremental builds
•  WTT-Mobile (complementing the WTT tool-set/controller from Windows team) – platform and framework for test automation, scheduling and reporting
•  Efficiencies gained by building solutions in Lab Infrastructure/Devices-Lab – reduced the PCs/servers needed in testing 1000+ devices by almost 80%

Mar 2001 – Feb 2004 · 2 yrs 11 mos

• MSN Mobile Services - V1 start-up team within Microsoft
• MSN Mobile Alerts Platform (V1 - Airware) : Architected/designed and developed V1 MSN/Mobile Alerts platform, leading small team of developers. Worked as Dev Lead/Manager leading MSN-Mobile-Alert-services platform (Airware) and building reusable mobile platform/services at MSN. Lead small team to deliver Alert Services, Exchange Services and Delivery Services to our MSN Mobile platform. Developed and went live on .Net BETA/pre-BETA and one of the very first few paid-services on .Net platform went live within MSN/Microsoft.
• SQL Server product team took what I developed at MSN and delivered as one of the add on services to their SQLServer releases – SQL Server Alert Services
•  For 6 months worked as Dev Manager for deployment/QFE dev team and build deployment related tools: Primary focus in this role is to build tools/process to automate build/deployment of MSN Mobile Services, Fix Live Site issues with QFE/SR releases. Successfully managed several releases in parallel in addressing customers in 40+ countries across the globe.

Oct 1997 – Mar 2001 · 3 yrs 5 mos

• Commerce Server 2000 and Exchange Server V5.5/2K :
• Lead design/development of security features in Commerce Server (CS2K) platform as Sr SDE/Architect :
• Designed and developed security components for Commerce Server (CS2K) platform. Developed components/objects to Authenticate and Authorize customers visiting b2c/b2b e-commerce site, as part of e-commerce platform
• NT-Forms-Authentication Solution (NTLM over HTTP): Designed and developed NT-Forms-auth support, (before .Net-Fwks came in) using AD as the user-profile storage. This idea/code was later taken by other groups office/Small-Business-Server/OWA with W2K, and implemented into their own products. Feedback from my implementation as reference point, later on lead to adding this feature into the next version of IIS/.Net platform.
• Designed and Developed highly scalable cache-mechanism to support Authentication/Authorization, which is scalable up to more than a million users/cache-entries, using RockAll memory-management and LKR-Hashing mechanism. Used CryptoAPI to encrypt/decrypt the ticket mechanism for Authenticated users.
• Involved in developing UserProfile components for CommerceServer. Delivered several presentations and talks on implementing and deploying the various types of security with CS2K.
• SDE in Exchange Server :
• Worked as an SDE with Exchange-CDO (Collaboration Data Objects) Dev team (next-gen-MAPI). Responsible for design and development of various CDO components like Contacts object, Message object. Implemented OleDb provider on Exchange store.

Dec 1995 – Sep 1997 · 1 yr 9 mos

• Microsoft SQL Server product development - V6.5 & V7
• Part of the team that developed first (Microsoft's own RDBMS Server) version V7 of Microsoft SQL Server from ground-up. Worked as an SDE in SQLServer replication test team. Responsible for design and development of automation tools for testing replication components of SQL Server (6.5 & 7.0).

Aug 1994 – Nov 1995 · 1 yr 3 mos · Tampa, Florida USA

• Worked as a developer consultant at GTE Data services (now Verizon communications)

Jun 1991 – Dec 1992 · 1 yr 6 mos · Hyderabad, India

• Worked as software development/support engineer with Wipro, India : Development, Debugging and Solving customer implementations/deployments on Unix/Oracle