Bijoy Raveendran

CEO

Singapore, Singapore15 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in human-centered design for fintech solutions.
Led design for major banking and financial products.
Strong collaboration with cross-functional teams.

Stackforce AI infers this person is a Fintech UX Designer with a focus on user-centered design for banking applications.

Contact

Skills

Core Skills

User ExperienceInteraction Design

Other Skills

Adobe IllustratorC++Data AnalyticsHTMLHuman-Centered DesignJavaMentoringMicrosoft OfficeMobile Application DesignMobile Interaction DesignMobile Interface DesignMotion DesignPrototypingSQLSketch App

About

Lead Designer for Payments on IDEAL, DBS' institutional banking platform. I collaborate closely with business, program management, UX research, content strategy, and marketing teams to follow a human-centred design process, understanding customer needs and leveraging data analytics to craft delightful experiences that positively impact the lives of our customers. I have design and tech experience in building delightful experiences for Mobile (Android / iOS / Windows) and the Web. I am a full-stack designer and follow a customer-centric design process that is structured, inclusive and data-driven while being aligned with the organization's business objectives. My skills include interaction design, UX research, stakeholder management, customer journey mapping, creating user stories, information architecture, UI / visual / motion design, and prototyping. I employ a wide variety of tools in my workflows including Sketch, Figma, Abstract, Proto.io, ProtoPie, Overflow.io, Zeplin and After Effects in addition to HTML/CSS and Javascript. My passions include storytelling, design for emerging markets, fintech, design systems/components, and prototyping. Some of the products I've shipped include PayLater by Grab, Cash loans for Grab drivers, Working capital loans for Grab merchants, Microsoft Kaizala, Connections from Microsoft Garage, Keyboard for Excel and Microsoft Word for Android.

Experience

Dbs bank

2 roles

Vice President

Promoted

Mar 2023 – Present · 3 yrs · Singapore

Lead Designer for Payments on IDEAL, DBS' institutional banking platform. I collaborate closely with business, program management, UX research, content strategy, and marketing teams to follow a human-centred design process, understanding customer needs and leveraging data analytics to craft delightful experiences that positively impact the lives of our customers.

UX ResearchStakeholder ManagementInteraction DesignData AnalyticsUser Experience

Assistant Vice President ( Senior Product Designer )

Sep 2021 – Mar 2023 · 1 yr 6 mos · Singapore

Citi

Assistant Vice President ( Senior Product Designer )

Mar 2020 – Sep 2021 · 1 yr 6 mos · Singapore

In Citi's Digital Customer Experience team, we envisioned the long-term future of Citibank’s digital products while working on strategic initiatives that marry improved customer experiences with key business priorities. Notable initiatives at Citi include a revamped banking experience for high net-worth clients, gamification strategies to improve overall mobile app engagement, a refreshed rewards and loyalty experience, and a revamped credit card onboarding experience among others.

Grab

2 roles

Lead Product Designer

Promoted

Sep 2019 – Mar 2020 · 6 mos

Led the GrabFinance UX team to craft innovative and delightful experiences that serve the unbanked and underbanked population across South East Asia.
Grab is Southeast Asia’s first everyday super-app. We solve critical mobility, utility, payment and financial challenges for more than 620 million people across the region.

UX DesignUser ResearchHuman-Centered DesignUser ExperienceInteraction Design

Senior Product Designer

Jun 2018 – Sep 2019 · 1 yr 3 mos

Sole designer on the GrabFinance UX team to craft innovative and delightful experiences that serve the unbanked and underbanked population across South East Asia.
I follow a human-centered design process and collaborate closely with business, program management, research, marketing, and content strategy teams to understand customer needs and product-market fit while leveraging on data analytics to constantly refine and evolve our products. Together, we navigate technical and business constraints to craft delightful experiences that positively impact the lives of our customers.
My responsibilities include facilitating workshops, co-creation, and brainstorming, customer journey mapping, creating wireframes, interaction design, UI, visual design, motion design, prototyping, and usability testing.
Grab is Southeast Asia’s first everyday super-app. We solve critical mobility, utility, payment and financial challenges for more than 620 million people across the region.

UX DesignUser ResearchPrototypingUser ExperienceInteraction Design

Microsoft

3 roles

User Experience Designer 2

Jan 2016 – Jan 2018 · 2 yrs

+ UX Designer on Microsoft Kaizala, a chat based productivity platform for SMBs and enterprises in emerging markets
+ UX Designer on Connections, a customer information management app for SMBs
+ UX Designer on Keyboard for Excel
+ UX Designer on Microsoft Word for Android

UX DesignUser ResearchUser ExperienceInteraction Design