Jun 2021 – Present · 4 yrs 9 mos

• Observability for business operations. Mission is to bring simple and fast Observability into hand of every Business Operations user in the world.
• Large scale Business Operations Users currently have little visibility into their processes without the help of right tools and technologies to help them discover, dissect and track metrics.
• We are an early stage startup bringing Observability to Business Operations Teams, so that they are able to get a direct view into their business processes in real-time.

Aug 2018 – Aug 2020 · 2 yrs · Bengaluru Area, India

• Responsible for heading whole engineering team. Build engineering team from scratch and build high performing positive engineering culture in Bangalore.
• Setup agile process and methodology and have relevant stakeholders follow agile principles and practices.
• Made lot of transformational changes in different areas of technology stack for efficient and high quality software delivery which resulted in more than 2x improvement of engineering productivity with system uptime of 100%
• Championed data driven culture to have decisions made based on actual data and insight from it.

Apr 2016 – May 2018 · 2 yrs 1 mo · Bengaluru Area, India

• Build engineering team and set up agile process for fast release of mobile app - almost once per week.
• Build scalable backend with high performance and reliability with api response time less than 100ms and uptime close to 99.99%
• Optimise engineering cost and increase productivity - cut FTE cost by 33% and cloud infrastructure cost by around 40%.
• Work closely with product to develop technologies for vernacular users - retention went up by 20%

Aug 2010 – Feb 2016 · 5 yrs 6 mos · Gurgaon and Bangalore, India

• Build 120+ engineering team from scratch and set up different engineering functions to enable multiple product development with quick turnaround time.
• Build highly scalable backend which handled 5M+ transactions per hours with 99.95% of uptime.
• Set up effective communication channel between engineering and different function to provide technical and product clarity to sales, customer support and marketing team.
• Set up agile process and methodologies resulting in reduction of release turnaround time by 25%. This also resulted better estimation and planning.
• Follow service oriented architecture which helped building complex cloud software and decrease product time-to-market by 30%.
• Build up Devops team and follow Devops methodologies which cut down release downtime from 1 hours to less than a minute. It also enabled to set up quick recovery process in seconds in case of release failure. Following Devops methodologies also resulted in reduction of product release time by 15%.
• Manage multiple product lines and multiple technology functions in a highly collaborative way and set up effective communication process between different functions for seamless engineering development.
• Hold all financial responsibility for product development, implementation and R&D budget.

Jun 2008 – Jul 2010 · 2 yrs 1 mo · Bangalore, India

• As first time manager I was rewarded with great learning experience how to effectively delegate a work and how to inspire and lead people to achieve business goal. Managed platform team to build platform level features in Juniper edge router series. Worked closely with product management team to bring new platform feature. Transformed Bangalore platform team to a very visible significant team in the whole organization which can take up and execute challenging work

Mar 2006 – May 2008 · 2 yrs 2 mos · Sunnyvale, California

• Design, architect and implement system software for storage and networking layer for blade server. Serverengines designed and developed ASIC and system for convergence of storage layer (Fiber Channel, FCoE, iSCSI) and high-speed networking layer for blade server. I worked closely with the ASIC team to define different layers of the protocol to be implemented in hardware, firmware and system software and then was deeply involved in design and implementation for firmware and system software layer.

Mar 2002 – Mar 2006 · 4 yrs

• Andiamo Systems was a storage networking (SAN) systems based startup, which was acquired by Cisco. I worked in storage protocol layer and system software layer. Gained in depth experience in design and implementation of system software and storage and networking protocols. Developed good understanding of whole system design including different layers - ASIC, firmware, system software, application.

Apr 2001 – Mar 2002 · 11 mos · San Jose, California

• Worked in network security system design and development. Worked very closely with hardware and system layer.

May 2000 – Apr 2001 · 11 mos · Foster City, California

• Worked in linux device driver for EFI printer controller.

Aug 1998 – Dec 1998 · 4 mos · Laussane, Switzerland

• Worked on an european network project in making sense out of multiple network failure alarm.