Sep 2019 – Apr 2024 · 4 yrs 7 mos · Gurugram, Haryana, India

• EazyDiner - Consumer Internet | FinTech | FoodTech
• Led product and technology transformation at EazyDiner, building a FinTech ecosystem, restaurant SaaS, and consumer platform with AI, ML, and microservices at the core. Scaled the business from early product-market fit to rapid growth.
• FinTech at Scale: Launched and scaled PayEazy, India’s first vertical payments solution in dining – achieved 20x growth in 20 months, crossing ₹500 Cr+ GTV, with trajectory to ₹1000 Cr+.
• Automation & Efficiency: Built Vendor Payout System, automating partner payments for 10,000+ restaurants, improving trust and turnaround times.
• Product Impact: Drove a full app revamp, delivering +150% conversion uplift and +50% repeat usage, directly lifting customer retention.
• AI & Data Science: Set up in-house DS/AI function powering recommendation engines, churn prediction, and personalization, embedding intelligence into all consumer journeys.
• Technology Modernisation: Migrated to cloud-first, microservices architecture, enabling 10x traffic readiness and future-proof scaling.
• Core leadership team member – owned 0→1 launches and 1→10 scaling across delivery, consumer, and FinTech products. Balanced product vision, technology execution, and business outcomes, while building high-performance teams and a culture of automation and agility.

May 2018 – Sep 2019 · 1 yr 4 mos · Gurugram, Haryana, India

• (InsurTech | Enterprise Product Development)
• Led the Product Development & Services Technology vertical, owning end-to-end solutions delivery, large-scale system architecture, and IT strategy for major insurance clients.
• InsurTech Innovation: Built digital products across Life & Health Insurance, including online & mobile POS systems, agent servicing apps, RPA-driven automation, and sales/servicing bots, transforming customer & partner experience.
• Enterprise Platforms: Delivered Mobile Backend-as-a-Service and kiosk-based POS systems for leading insurers, enabling omni-channel distribution and servicing at scale.
• Technology Leadership: Established cloud-first, microservices, and AI-driven practices (chatbots, RPA, automation) using AWS, Node, AngularJS, MongoDB, DialogFlow and more.
• Scaling Teams & Delivery: Grew and mentored a 400+ engineer organization, fostering a start-up ecosystem within enterprise delivery for agility, ownership, and faster time-to-market.
• Strategic Partnering: Worked with some of the largest insurance institutions, shaping their technology roadmap and digital transformation journeys.

Jan 2017 – Apr 2018 · 1 yr 3 mos · Gurugram, Haryana, India

• (Employee Wellness & Engagement | B2B SaaS & Services)
• Built and scaled SimpliFit, an employee happiness and wellness platform delivering fitness, sports, team-building, and engagement programs to corporates across India. Owned product vision, scaling strategy, and partnerships, shaping SimpliFit into a trusted workplace wellness brand.
• Scale & Reach: Expanded operations to 15+ cities PAN India, partnering with 120+ corporates and engaging 45,000+ employees through curated programs.
• Product & Platform: Designed and launched the SimpliFit mobile app for wellness programs & fitness tracking, extending reach beyond physical events into digital engagement.
• Engagement Innovation: Built a portfolio of 45+ wellness and engagement programs, from team-building workshops to multi-day sports festivals, serving groups from 10 to 1,200 and scaling to 4,500+ participants in a single event.
• Ecosystem & Partnerships: Established collaborations with training firms, health insurers, and large event houses, creating a network of 1,500+ service providers.
• Business Model: Implemented an asset-light model with hybrid centralized + distributed sales/ops processes, enabling fast, cost-efficient scaling.

Jan 2016 – Dec 2016 · 11 mos · Gurugram, Haryana, India

• (IT Services | FinTech, EdTech & Enterprise Solutions)
• Led technology strategy and delivery for a rapidly scaling IT services firm, providing solutions across financial services, EdTech, and enterprise IT.
• Team Leadership: Built and scaled a 200+ engineer organization, driving skill development, modern practices, and engineering excellence.
• Technology Modernisation: Established product development teams on Node.js, Angular, MongoDB, and MVC frameworks, accelerating adoption of modern stacks.
• Process & Infrastructure: Set up IT infrastructure, DevOps, and delivery processes to streamline execution and ensure predictable, high-quality delivery.
• Strategic Leadership: Drove growth, hiring, and capability building, aligning technology adoption with business expansion.

Jul 2015 – Nov 2016 · 1 yr 4 mos · Gurugram, Haryana, India

• (HealthTech | Live Fitness & Wellness Platform)
• NAMASTE! Founded YogaSeeds, India’s first on-demand live & personal yoga platform, connecting global trainers with users through TV, mobile, and web.
• Fundraising & Growth: Raised ₹1.5 Cr seed funding; built a 10+ member core team spanning tech, product, business, and ops.
• Trainer & Community Scale: Onboarded 800+ trainers PAN India (500+ in Delhi NCR); partnered with 15+ premier yoga schools.
• Product Innovation: Developed an IoT-based delivery system (Raspberry Pi) integrating TV, mobile, and web for seamless session experiences.
• Customer Validation: Ran pilot with 600+ participants achieving >92% satisfaction rates.
• Technology Stack: AWS, Node.js, Angular, WebRTC, MongoDB, TURN/STUN servers.
• Learning & Pivot: Recognized challenges in adoption (physical preference, bandwidth constraints) and took a responsible call to close the pure-online model in the interest of business and investors.

Jun 2013 – Jun 2015 · 2 yrs · Noida, Uttar Pradesh, India

• (Video Conferencing | WebRTC Platform)
• Founded Tringgr, a WebRTC-based video conferencing platform offering both a free consumer product and enterprise-grade solution (Tringgr PLUS). Pioneered real-time communication tech for businesses in e-commerce, telemedicine, and education.
• Scale & Adoption: Enabled 28,000+ conferences, 55,000+ users, and 3.5M+ minutes of live video sessions.
• Product Innovation: Built Tringgr Engage – a lightweight JS-based live chatbox with embedded voice & video calling for customer engagement and lead generation.
• Leadership & Growth: Bootstrapped from vision to execution; defined product roadmap, led business development with 20+ enterprise clients, and drove adoption across multiple verticals.
• Technology Stack: WebRTC, JavaScript, MVC, SQL.
• Strategic Impact: Positioned Tringgr as a next-gen interaction platform, helping businesses move from transactional to interactive engagement models.

May 2009 – Jun 2015 · 6 yrs 1 mo · Noida, Uttar Pradesh, India

• (Technology Services & Enterprise Products)
• Founded and scaled Effect Labs, a technology services and solutions company delivering custom IT solutions and enterprise product development to large clients across industries.
• Business Growth: Drove 200%+ YoY revenue growth, expanding service offerings and building long-term enterprise partnerships.
• Product Innovation: Established an in-house R&D facility; spun off QuikERP in 2012 as the first proprietary enterprise product.
• Technology Leadership: Shaped product strategy, service enhancements, and solution architecture with a strong focus on ROI and client impact.
• Market Expansion: Added leading financial institutions to the client base; built collaborations with technology giants and startups for on-demand services.
• Team & Culture: Fostered a high-performance, innovation-driven culture, blending services excellence with a product-building mindset.

Sep 2007 – May 2009 · 1 yr 8 mos · Greater Hyderabad Area

• I worked in Ramp India performing various roles such as leading projects/teams, DB designing, Architecting some projects. I was also involved in improving development process using tools and technologies like TFS 2008 etc. I like to play multiple roles and this was the most challenging and exciting part of my professional experience here. I was involved in delivering projects and solutions to our clients ranging in various domains and sizes. It was great professional experience working at Ramp with some great minds and on exciting projects.

Jun 2005 – Aug 2007 · 2 yrs 2 mos · Greater Hyderabad Area

• Worked in Microsoft IDC as SDE in the Visual J# Team. Had a great time there working on the J# Compiler and was involved in the release of Visual J# 2.0 as part of Visual Studio 2005 and an out of band release of Visual J# 2005 Second Edition.

Jan 2005 – Jan 2007 · 2 yrs · Greater Hyderabad Area

• Worked in Microsoft IDC as SDE in the Visual J# Team. Had a great time there working on the J# Compiler and was involved in the release of Visual J# 2.0 as part of Visual Studio 2005 and an out of band release of Visual J# 2005 Second Edition.