Sridhar Nagaraj

CTO

Bengaluru, Karnataka, India16 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years of experience in scalable SaaS architecture.
Expertise in AI integration for autonomous customer solutions.
Proven leadership in system integrations and team mentorship.

Stackforce AI infers this person is a SaaS Architect specializing in AI-driven solutions and cloud infrastructure.

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Skills

Core Skills

Ai Software DevelopmentCloud ComputingCloud InfrastructureAuthentication SystemsJavaPerformance TuningDatabase Management

Other Skills

Amazon Web Services (AWS)Application ArchitectureArchitectural DrawingsArchitectureAttention to DetailChatbotsCoding StandardsComputer ScienceData ArchitectureData IntegrationData ManagementDesign PatternsDocker ProductsEnterprise ArchitectureGenerative AI

About

Senior Technical Architect with 15+ years of experience in designing scalable SaaS platforms, AI-driven solutions, and secure enterprise systems. Expertise in AI integration using OpenAI, LangChain, Ollama, and Semantic Kernel to build autonomous agents that enhance customer success and operations. Strong background in authentication and identity management, multi-product architecture, and cloud deployments across AWS, Azure, and Google Cloud. Proven leadership in driving system integrations, security compliance, performance optimization, and team mentorship.

Experience

Gainsight

2 roles

Senior Technical Architect

Promoted

Feb 2023 – Present · 3 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Architect Gainsight Atlas AI, a suite of autonomous AI agents designed to enhance customer retention, growth, and post-sales operations.
Designed AI Workflow Engine using semantic kernel and langchain.
Led design and development of AI agents including Staircase, Renewal, Adoption, and Moderation agents, driving personalized and scalable customer success solutions.
Integrated Atlas AI agents with Gainsight CustomerOS platform and collaboration tools to enable proactive risk identification and automated workflow management.
Collaborated with cross-functional teams to align AI capabilities with business objectives, improving operational efficiency and customer engagement at scale.
Contributed to open source ai framework, langchain4j & semantic-kernel

AI Software DevelopmentGenerative AICloud ComputingData IntegrationSystems DesignSoftware Development

Technical Architect

May 2016 – Feb 2023 · 6 yrs 9 mos · Bengaluru, Karnataka, India · On-site

Designed scalable architecture solutions for complex enterprise applications.
Architected and enforced granular access control models using Neo4j for object and field-level permissions in complex enterprise environments.
Spearheaded cross-instance migration frameworks [Gainsight Xorg 2.0] for seamless asset transfer and system consistency.
Implemented enterprise-wide Single Sign-On (SSO) across multiple Gainsight products, ensuring centralized authentication and improved user experience with product switcher.
Implemented cascade delete framework across multiple data sources using neo4j as object dependency graph.

Cloud InfrastructureAuthentication SystemsData ManagementSoftware Development

Fico

2 roles

Senior Software Consultant

Promoted

Jun 2013 – May 2016 · 2 yrs 11 mos

Designed and programmed Falcon-Fiserv front end rule engine for effective transaction filtering.
Conducted performance tuning to enhance overall system efficiency.
Troubleshooting client issues to ensure seamless operation and satisfaction.
Implemented new functionalities and resolved defects promptly.
Utilized Java, JSF, EclipseLink, Oracle, EJB, and RESTful Services for development.

JavaPerformance TuningRESTful ServicesSoftware Development

Software Engineer

Jun 2009 – Jun 2013 · 4 yrs

Developed automation processes for loan and credit card processing using FICO scores.
Executed programming, performance tuning, and database management tasks.
Implemented new functionalities and resolved defects in software applications.
Conducted thorough troubleshooting of client issues to enhance service delivery.
Profiled applications to identify bottlenecks and implemented tuning strategies.
Performed DDL generation, tablespace management, and database optimization.
Utilized Java, JSF, Hibernate, Spring, Db2, and Oracle for development tasks.

JavaDatabase ManagementPerformance Tuning