May 2024 – Present · 2 yrs · India · On-site

• Architected and implemented a scalable, cost-efficient cloud-based cybersecurity lab environment using GCP services.
• Deployed Apache Guacamole for a browser-accessible, centralized interface to manage Linux-based labs with secure RDP and SSH connections.
• Configured VPCs and subnet architecture with custom firewall rules, ensuring isolated and secure access to lab environments.
• Integrated a dynamic VM provisioning system using Cloud Functions and Pub/Sub to start/stop VMs based on user activity, achieving cost-efficiency by automating VM lifecycle.
• Utilized GCP Cloud Run to host the frontend of the lab platform, connecting to backend VMs for an integrated lab experience via API calls.
• Implemented API management using Apigee.
• [ Other Client ]
• Developed advanced Dialogflow CX Agents to handle dynamic conversations, integrate with large datasets (e.g.BigQuery, Firestore), and ensure 100% data accuracy for customer queries.
• Enabled AI Agent to collect and validate user inputs like name, email, and phone numbers, and display personalized product recommendations via categories or direct search queries.
• Designed and optimized complex conversational flows to support a full customer journey, including product browsing, comparisons, order placement, and confirmation.
• Implemented webhooks using Cloud Functions, integrating with BigQuery, Firestore, and Cloud Storage for seamless real-time data retrieval.
• Automated invoice generation and email delivery using SendGrid and Cloud Storage, ensuring timely order confirmation and delivery schedules.
• Integrated Redis for caching and enhancing bot response times, ensuring a smooth user experience during high-traffic interactions.
• Deployed CI/CD pipelines for streamlined updates and multi-environment deployments, maintaining version control.
• Built a custom AI recommendation system using Agent Builder and leveraged Vertex AI to train models.
• continuously refining customer interactions for future iterations.

Apr 2024 – Dec 2024 · 8 mos · Canada · Remote

• Led the end-to-end migration of on-premises infrastructure to Google Cloud Platform (GCP), ensuring zero downtime and performance optimization.
• Architected secure, scalable cloud environments using Compute Engine, Cloud Storage, VPCs, and IAM best practices.
• Administered Google Workspace, managing users, groups, security configurations, and -
• compliance settings across the organization.
• Implemented monitoring and alerting via Cloud Monitoring and Logging to proactively manage resources.
• Collaborated with security and ops teams to define cloud governance policies and automation workflows using Terraform.

Apr 2024 – Dec 2024 · 8 mos · New York, United States · Remote

• Developed comprehensive dashboards and reports to provide actionable insights, supporting data-driven decision-making processes.
• Collaborated with cross-functional teams to identify key metrics and KPIs, ensuring accurate and relevant data representation.

Nov 2023 – Apr 2024 · 5 mos · United States · Remote

• Led the strategic acquisition of Google Cloud Partnership. Spearheaded the development and implementation of partnership strategies to enhance business growth and market presence.
• Leveraged Kubernetes to architect and deploy scalable, resilient, and cost-efficient infrastructure solutions for containerized applications. Designed and implemented Kubernetes clusters, automated deployment processes, and orchestrated containerized workloads to streamline development workflows and maximize system reliability.

Aug 2023 – Jan 2024 · 5 mos · New York, United States · Remote

• Designed and deployed a secure on-premise server infrastructure for a high-profile research project, significantly improving data accessibility and processing efficiency for researchers.
• Played a key role in setting up a secure research environment, overseeing infrastructure configuration, software testing, and scripting to streamline data processing workflows.
• Successfully replicated the research environment on a high-performance computing platform, utilizing secure protocols for efficient deployment, resulting in faster deployment times and improved scalability for researchers.

Jun 2023 – Jun 2024 · 1 yr · Jammu, Jammu & Kashmir, India

• Led a large-scale Cloud Computing project for a prestigious government organization (DRDO) in collaboration with Dell Technologies.
• Built and improved a critical Cyber Defense tool using high-performance frameworks like Tornado and Jinja2, significantly boosting administrative efficiency.
• Automated software installations and system updates using Ansible scripting, leading to a significant reduction in administrative workload and improved operational efficiency.

Aug 2022 – Sep 2022 · 1 mo · Patna, Bihar, India · On-site

• Hands-on experience in managing communication networks, specializing in Mobile Communication Spectrum and comparing 2G and 3G differences.
• Proficient in GSM, CDMA, and calling system mechanisms, with a focus on receiving random calls on mobile devices.
• Knowledgeable in diverse communication technologies for efficient network management.

May 2022 – Aug 2022 · 3 mos · Jammu & Kashmir, India · Remote

• Completed IoT internship, researching current challenges and future prospects in IoT, under the esteemed guidance of Dr. Vipan Kakar.
• Analyzed diverse IoT technologies, protocols, and architectures, unearthing key challenges and innovation opportunities.