M

Mahendra Kumar

Director of Engineering

Bengaluru, Karnataka, India12 yrs 10 mos experience
Highly Stable

Key Highlights

  • Led acquisition of Paxcom by Paymentus.
  • Architected top financial app recognized by NASDAQ.
  • Engineered solutions generating over $20M annually.
Stackforce AI infers this person is a Fintech and E-commerce leader with expertise in mobile platforms and engineering management.

Contact

Skills

Core Skills

Product DeliveryEngineering LeadershipStartupsLeadershipEducational Leadership

Other Skills

Analytical SkillsAndroid DevelopmentAugmented RealityCICI/CDCommunicationContinuous Integration and Continuous Delivery (CI/CD)DevOpsDigital CommereceEngineering ManagementGlobal Product ManagementGo (Programming Language)High Performance TeamsKubernetesManagement

About

Engineering leader with 17+ years of experience building and scaling high-impact platforms, mobile ecosystems, Digital Commerce and payments products across India, US, and Canada. Proven track record of leading large engineering orgs, driving product innovation, designing scalable architectures, and delivering multi-million-dollar business outcomes. Entrepreneurial leader with a successful acquisition exit, deep expertise in logistics, mobile SDKs, fintech, and AI-driven customer experience platforms. Key Achievements: • Co-founder & Chief Product Officer at Paxcom: Successfully led the company through acquisition by Paymentus (NYSE: PAY) in 2018. • Bill Payments Frameworks & Mobile SDKs: Spearheaded the development and delivery of comprehensive Bill Payments frameworks and Mobile SDKs from inception, resulting in a substantial annual contribution of over $20M for US and North America region customers. • Chaikin Analytics Mobile Platform: Architected and developed the Chaikin Analytics mobile platform, recognized among the top 3 financial apps globally by the NASDAQ community. • Founding Member of Xemplar Analytics: Played a pivotal role in the establishment of Xemplar Analytics, contributing to the development of telematics solutions for the US and SEA markets and receiving the Tie India Innovation of the Year Award. • Build Digital Commerce Intelligence Solution: Engineered a cutting-edge Digital Commerce Intelligence solution for brands targeting the Indian and SEA markets.

Experience

Swiggy

Director of Engineering

Aug 2022Present · 3 yrs 7 mos · Bengaluru, Karnataka, India · On-site

  • Leading engineering for Swiggy’s Driver platform, Costumer & Agent Support Platforms, Conversational AI ecosystem, and Service Recovery Platforms — powering one of India’s largest real-time logistics networks across Food and Instamart. The Swiggy Driver App serves as the operational backbone for order fulfilment and is used daily by lakhs of delivery partners across the country, enabling seamless navigation, workflow efficiency, and reliable earnings.
  • Responsible for end-to-end platform scalability, reliability, routing intelligence, and delivery partner experience across millions of daily transactions.
  • Key Impact
  • Scaled the Driver Fulfilment Platform to support millions of orders per day with industry-leading reliability, allocation accuracy, and SLA performance.
  • Improved platform latency and throughput across allocation, routing, and real-time order workflow pipelines through architectural modernization and performance optimizations.
  • Architected and launched Customer Support Platform 2.0, enabling conversational AI, intelligent routing, and workflow automation to significantly elevate customer and partner experience.
  • Led engineering for Swiggy Genie, driving 3× business growth through B2B logistics streams, operational automation, and ONDC onboarding.
  • Headed Mobile Engineering for Swiggy Dineout post-acquisition of Dineout, scaling it to national presence—expanding to 35+ cities, enabling payments across 35,000+ restaurants, and launching bank offers, reservations, GIRF, and ads.
Global Product ManagementGo (Programming Language)React NativeReact.jsHigh Performance TeamsProduct Delivery+16

Paymentus

Director of Engineering

Oct 2018Aug 2022 · 3 yrs 10 mos · Richmond Hill, Ontario, Canada · Hybrid

  • As the Head of Global Mobile Engineering at Paymentus (NYSE: PAY), my role involves the development and distribution of large-scale Mobile SDKs for developers and products for consumers, spanning various countries. My vision was centered on delivering unparalleled mobile innovations, ensuring customers experience top-tier bill presentment and payment user experiences.
  • Under the umbrella of Mobile Versatility™ from Paymentus, prioritised understanding and catering to each customer's unique preferences. Approach involves providing a myriad of mobile options for users to seamlessly view and pay their bills, enhancing convenience and user satisfaction.
DevOpsGlobal Product ManagementHigh Performance TeamsProduct DeliveryProduct StrategyTechnical Architecture+12

Atal innovation mission official

Mentor of Change - NITI Aayog (Government of India initiative)

Mar 2018Mar 2022 · 4 yrs · Chandigarh · Hybrid

  • Mentor India is a strategic nation building initiative to engage leaders who can guide and mentor students in over 8700 Atal Tinkering Labs that Atal Innovation Mission has established across India. Mentors of Change are proactive leaders who voluntarily give their time and expertise to guide and enable the students to experience, learn and practice future skills such as design and computational thinking. Mentors of Change are instrumental in making the tinkering labs as successful platforms where students can take advice from current industry leaders and bring that knowledge to practice.
StartupsManagementWritten CommunicationCommunicationTeam LeadershipLeadership+2

Paxcom india (p) ltd - a paymentus company

Co-Founder & Chief Product Officer

Aug 2015Apr 2022 · 6 yrs 8 mos · Gurugram, Haryana, India

  • Cofounded and build Data Driven eCommerce Analytics Solutions for Brands and retailers using AI and ML.
  • Our Solution provides Brands and Manufacturers with critical eCommerce insights, helping to enhance their online sales and market positioning. We deliver key online metrics, including pricing, product content quality, search ranking, share of online shelf and promotional insights from any online platform.
Global Product ManagementStartupsHigh Performance TeamsProduct DeliveryProduct StrategySoftware Development Methodologies+8

Paxcel technologies (p) ltd

3 roles

Associate Vice President Of Technology (Mobile)

Promoted

Apr 2015May 2017 · 2 yrs 1 mo

  • Develop complex mobile solutions which are broad in scope, interdependent, high risk, high impact, have medium to long term implementation time frames and are cross functional.
  • Apply expertise across the complete project lifecycle, lead project sessions such as estimation, scheduling/planning within an iterative development (Agile) framework.
  • Plan out all phases of the project including requirements, design, build, conversion, QA, UAT and training. Communicate and assign cross project team members to the planned tasks.
  • Set the direction for the project team. Ensure respectful communications by creating an atmosphere of collaboration and iterative improvements, inspiring people and teamwork, and welcoming change by team engagement of planning and problem solving.
Product DeliverySoftware Development MethodologiesWritten CommunicationOperational ExcellenceCommunication

Head Mobile Development Group

Jun 2012Apr 2015 · 2 yrs 10 mos

  • Founder of Mobile Development Group in Paxcel Labs, Hired and trained a team of 10+ top class developers for delivering enterprise mobility solutions for US Market. Responsible for overall P\L of the group.
  • Product owner of PathFinder & PathTrack app, a GPS based route tracking, sharing logistics .
  • Product owner of iMed-S mobile solution, which helps users to find alternative generic medicine substitutes. Story covered by YourStory.
  • Head of Mobility Products @Mirchimart.com, a true Omni-Channel play with own portal & Mobile solutions for customers and Kiosks, 9 Physical retail outlets and being first few sellers on Amazon and Flipkart marketplace platform in 2013.
Product DeliveryWritten Communication

Lead iOS Developer

Apr 2011Jun 2012 · 1 yr 2 mos

  • Lead mobile developer for Chaikin Power Tools (Chaikin Analytics now), decision making tool for US stock market. Named one of "Wall Street's 10 Best Apps" by Wall St. & Technology. Ranked World's 3rd best apps in Finance by NASDAQ community.
Written Communication

Histogenetics india pvt ltd

Software Engineer

Jun 2009Apr 2011 · 1 yr 10 mos · Greater Chennai Area

  • Designed and implemented an indigenous Sequence-based Allele Search Algorithm for efficient and optimized search of homozygous/heterozygous allele sequences to identify New Allele in HLA gene
  • Conceptualized and automated the process of high volume New Allele submission to GenBank using TBL2ASN tool and to WHO Nomenclature committee.

Education

Birla Institute of Technology and Science, Pilani

Bachelor's degree — Computer Science

Aug 2005Jun 2009

Birla Senior Secondary School Pilani

Mathematics and Computer Science

Jan 2000Jan 2005

Stackforce found 100+ more professionals with Product Delivery & Engineering Leadership

Explore similar profiles based on matching skills and experience