Aug 2022 – Nov 2023 · 1 yr 3 mos

• As a founding coach, at Outpace, I help accelerate the career of ambitious tech professionals (product, engineering, sales, marketing and customer success) through 1:1 coaching and guided learning. I also help to inform product innovation and build community across the Outpace's ecosystem.

Feb 2021 – Sep 2021 · 7 mos

Jan 2021 – Feb 2023 · 2 yrs 1 mo

• I’ve joined PowerToFly, a 360-degree diversity solution, and the leading international diversity platform, as a virtual event speaker, hosting ongoing talks and workshops. PowerToFly’s mission is to fast-track economic equity by upskilling and connecting underrepresented talent to roles in highly visible sectors, and providing tools and support for them to thrive.

Jan 2020 – May 2020 · 4 mos · Vancouver, British Columbia, Canada

Jul 2019 – Jul 2021 · 2 yrs · Vancouver, British Columbia, Canada

• Spark To Substance is an innovation company based here in Vancouver BC. ​We work with entrepreneurs & growth stage companies to build, scale and grow cross functional innovation frameworks, collaboration and outcomes.
• ​Our mission is to unlock the potential in every individual so that we can collectively solve complex problems of today and tomorrow.
• Expertise:
• Innovation | Business Growth Consulting | Product Management Coach | Design Thinking Workshops | Fractional Product Executive | Product Discovery | Design Sprints | Service Sprints | Customer Experience

Mar 2019 – Oct 2024 · 5 yrs 7 mos · San Francisco Bay Area

• We help Product Teams to think bigger, move faster, and drive business impact.
• At PMDojo, we deliver custom training and coaching that’s immersive, practical, and immediately actionable—tailored to how your company works. I help product teams build strong product thinking, sharpen their commercial mindset, and deliver real business results through hands-on programs designed to transform how they operate.
• We specialize in shifting execution-heavy, feature-focused teams into innovative, strategic powerhouses that drive growth, innovation, and measurable impact.
• I’ve had the privilege of working with product leaders from Netflix, Amazon, Meta, and other industry leaders to redefine what’s possible in their roles.
• Ready to transform your team? Let’s chat!
• 🔔 https://www.pmdojo.me/pmdojo-for-teams

Feb 2019 – Aug 2019 · 6 mos

Aug 2018 – Feb 2019 · 6 mos

Apr 2017 – Aug 2018 · 1 yr 4 mos

• Part of Function Point's Executive Team - responsible for leading, coaching and developing a team of Product Managers and UX Designers. Own & set the overall product strategy, direction and overall product roadmap to transform Function Point's workflow management software. Set and defined a lean framework for customer & market discovery and product delivery to build a team that embodies high quality and is operationally excellent. Worked closely with the CEO to completely rebuild the product development teams including product Managers, UX & Development.
• Work with the CEO to help shape overall business strategy and growth drivers and in turn align product strategy with business strategy. Collaborate cross functionally to align and bring together all the teams towards shared business and product objectives. Storyteller at Function Point about the "possibility of future".

Jan 2019 – Present · 7 yrs 4 mos · San Francisco Bay Area

• I help senior women across tech, product, engineering, marketing, design, and leadership in two ways:
• 👉 Leadership Edge
• Helping senior women shift from doer + fixer to strategic leader —
• so they’re seen, not undermined, and promoted into senior and executive leadership roles.
• 👉 Founders Edge
• Helping women who’ve outgrown corporate build revenue-generating businesses —
• to create a second income or a full exit, without burning out or compromising family, health, or ambition.

Jan 2017 – Apr 2017 · 3 mos · Vancouver, Canada Area

• Head product management at Neurio, a small cleantech start-up that builds smart home energy monitor and home energy consumption analytics software.
• Led efforts cross functionally to establish the function of market focussed product management. Defined the practice of validating concepts via rapid prototyping and qualitative/ quantitative research before development. Led efforts to validate Neurio's product market fit business challenge

May 2016 – Dec 2016 · 7 mos · Vancouver, Canada Area

• Led product management to drive improvements towards overall site performance, checkout experience and user growth. Defined the product strategy for measuring outcome based product releases for the team. Led a cross-functional team towards BuildDirect's first ever external hackathon as part of externalizing APIs

Jan 2013 – Jan 2015 · 2 yrs · San Francisco Bay Area

• Developed strategy for measuring end-to-end research and customer experience across channels and customer advocacy improvement initiatives. Defined the roadmap to drive customer insights (customer research and usability studies) and end-to-end experience for Atlassian's products and services. Led strategy building for understanding market and customer needs for flagship Atlassian products

Jan 2013 – May 2013 · 4 mos · Bermuda

• Worked in this role to lead cross-functional technology digital platform product enhancements to drive customer acquisition and driving additional revenue streams.
• Built project teams to deliver results by enabling shared understanding of vision and playing to every team member's strengths.
• Led effort with business/vendor teams to define metrics and optimize the website for malware protection product.

Jan 2011 – Jan 2013 · 2 yrs

• Managed local team of project managers to drive rapid delivery and implementations. Worked in this role to lead and deliver key product development initiatives for digital channels across multiple lines of business for Bermuda and Cayman islands.
• Launched end to end Internet Banking digital channel for HSBC Bermuda and Cayman.

Jan 2010 – Jan 2011 · 1 yr

• Worked in this role to manage global customer experience for digital platforms (Internet, ATM and Mobile) for HSBC. Led team efforts to define platform requirements, wireframe designs and development for optimization strategies for the bank’s multichannel and social experience.

Jan 2008 – Jan 2010 · 2 yrs

• Led and managed initiatives to create customer centric and well designed solutions for Internet and Mobile channels/platforms. Role involved working with stakeholders at all levels to develop and refine a vision for the digital channel and work with cross-functional teams to develop, optimize, engage and convert customers while developing a customer-centric solution.

Jan 2007 – Jan 2010 · 3 yrs

• E-Commerce store for unique hand crafted jewellery

Jan 2007 – Jan 2008 · 1 yr

• Established the discipline and function of product management at Simba, a B2B data connectivity software company.
• Managed Simba’s product portfolio from conception, launch, distribution and demise. Defined data-connectivity strategy for ODBC and OLAP data sources across Simba’s product portfolio
• Defined competitiveness and commercial viability of product initiatives and successfully led and delivered 3 core products to revive and reposition the company. Successfully grew Simba’s product portfolio to establish connectivity with data analytics tools such as Crystal Reports, Cognos and Excel
• Worked with pre-sales engineering team to communicate product functionality, features and benefits to customers

Jan 2005 – Jan 2007 · 2 yrs

• Managed, planned & successfully launched an online Customer Experience Management (CEM) product for real time lead cultivation, management, incubation and response services for both B2C and B2B segments. Developed product roadmap for CEM based on thorough competitive analysis.
• Led the development of data aggregation modules and testing strategy for import of Multiple Listing Services (MLS) data in a variety of formats (text, XML, relational) into the unified in-house model using SQL Server Integration Services.
• Managed key accounts and engagements for the company and established best practices for listening to customers and account escalation

Jul 2004 – Sep 2004 · 2 mos

Jan 2003 – Jan 2005 · 2 yrs

• Computer Networking