Oct 2024 – Nov 2025 · 1 yr 1 mo · Mumbai · On-site

• Spearheaded the roadmap creation of Corporate prepaid card and digital wallet, shaping product vision, roadmap, and user journeys.
• Defined PRDs and worked with Engineering, QA, Marketing, Infosec, Risk, and Operations teams in Agile environments.
• Conducted market research and competitive benchmarking to align features with evolving customer needs.
• Led product lifecycle from ideation to launch, ensuring regulatory compliance and operational scalability

Apr 2024 – Sep 2024 · 5 mos · Mumbai, Maharashtra, India · On-site

• Leading go to market strategy for RuPay OTG (On The Go) on credit card & working on new form factors like keychains, rings, bands etc.
• Launched first vending machine for RuPay On the go.
• Led the Push Provisioning project, enabling tokenization of credit/debit cards through issuer mobile apps and netbanking platforms. Coordinated with cross-functional teams including technology, relationship management, and business development to ensure seamless execution. Onboarded 3 major issuing banks and top 10 merchants to drive adoption and enhance user experience. Drove alignment across stakeholders to ensure timely delivery and achieve strategic business goals.

Apr 2023 – Mar 2024 · 11 mos · Mumbai, Maharashtra, India · On-site

• Integrated RuPay E-commerce scheme & Tokenization platform with all Acquiring entities like Acquiring Banks, Aggregators, Merchants & Technical service providers.
• Collaborated with payment aggregators & Banks to optimize the ecommerce platform, achieving a remarkable all-time high success rate of 79%, a significant increase from 59% in six months.
• Implemented new features on PoS & SoftPoS solutions which enables NFC capable mobile phones to accept the card based payments in contactless mode with NCMC (National common mobility card) features.
• Boosted adoption of RuPay Premium cards by 22% with targeted marketing & cashback campaigns for international & domestic acceptance.
• Coordinated with 1200 issuing banks & non-banks entities to migrate from URL 2.0 from URL 1.0 in 3 months by conducting weekly workshops.
• Validating & resolving the acceptance issues, Interpret MIS report & track product performance to create business insights, increase the market performance & success rate.
• Created Business Requirement Document(BRD) these document play a vital role in effective feature implementation, enabling smooth releases that consistently added value to our users & drove us closer to achieving our KPIs.
• Conducted day-to-day project coordination, planning, & implementation across multiple teams such as Developers, Designers, Certification, Quality assurance team, Risk, Operation, BD, Database & Tech.
• Frequently close coordination with networks, RBI, PCI to ensure we are compliant with new regulations.
• Providing technical & functional support for cross border payments of RuPay cards on international networks like NETS, DISCOVER, JCB, CUP etc.

Jul 2022 – Mar 2023 · 8 mos · Mumbai

Mar 2021 – May 2021 · 2 mos · Mumbai Metropolitan Region

Jul 2020 – Oct 2020 · 3 mos · Mumbai, Maharashtra, India