Bhaskar Mishra

CEO

Gurugram, Haryana, India19 yrs 6 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Built product organization from scratch at Mihup.
Drove 40% revenue growth through innovative AI products.
Led personalization efforts that increased retention by 15%.

Stackforce AI infers this person is a Product Management expert in AI and Data-driven solutions.

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Skills

Core Skills

Product ManagementProduct StrategyData AnalysisSoftware Development

Other Skills

A/B TestingAI SolutionsAnalyticsAutomatic Speech Recognition (ASR)Automation PlatformBig DataBusiness AnalysisCI/CDCRM SystemsCompetitive AnalysisCompetitive IntelligenceCreative Problem SolvingCustomer EngagementCustomer RetentionData Platform

About

I began my career as a programmer before transitioning into product management, giving me a strong foundation in both technology and business. Currently, I lead product development at a growth-stage AI startup, where my focus spans product strategy, growth, and fundraising. My work centers on building foundational AI products that cut through the hype to deliver measurable value. I specialize in translating cutting-edge AI into practical solutions that meet the dual demands of accuracy and cost-efficiency Alongside product, I also run our Consulting & Solutions team. Most of my work is in BFSI and e-commerce, where I have deployed speech analytics, real-time agent assist, supervisor assist, voicebots, and voicebot quality monitoring . These are integrated with CRMs like Salesforce, multiple telephony systems, and customer workflows.

Experience

Mihup

Head of Product Management, Head of AI Solutions

Nov 2020 – Present · 5 yrs 4 mos · Gurugram, Haryana, India

As the first product leader at Mihup, I built the entire product organization from the ground up, scaling the team of Product Managers, Product Designers, QA nad Data Analysts. I fostered a hands-on, high-accountability culture, creating the processes to drive product-led growth.
Built foundational AI models: Led the development of highly accurate Automatic Speech Recognition (ASR), Text to Speech (TTS) and Natural Language Processing (NLP) systems, engineered to understand dialogues that directly influence business outcomes improving customer satisfaction, boosting sales conversions, and driving efficiency in collections and recoveries.
0-1 Product & Revenue Growth: Drove the 0-1 creation of all major product lines, from R&D to launch. This included foundational ASR/NLP systems and new product suites that directly contributed to a 40% increase in company revenue.
Commercial & Strategic Ownership: Owned the strategic roadmap and full responsibility for product revenue targets. Partnered with founders on company strategy, fundraising, and GTM, leading solution engineering to align P&L goals with customer needs.
Hands On Execution: Remained deeply hands-on, actively leading C-level customer demos, uncovering complex requirements, translating business challenges into technical PRDs, and working daily with engineers and designers to ship features.
Products Launched:
Mihup Interaction Analytics: Transformed customer conversations into measurable business value.
Mihup Real-Time Agent Assist: Empowered agents with live guidance for better outcomes.
Mihup Virtual Agent (AVA): Drove autonomous voice agents, voicebots.

Product ManagementAI SolutionsAutomatic Speech Recognition (ASR)Natural Language Processing (NLP)Product StrategyFundraising

Indwalk

Founder

Dec 2019 – Sep 2020 · 9 mos · Remote

As the founder of Indwalk, I spearheaded the development of an innovative wellness product tailored for the Indian market. My responsibilities included end-to-end product creation and utilizing social media for customer engagement. Despite achieving 100 bookings, I made the decision to discontinue the venture, prioritizing market viability and timing.

Product DevelopmentSocial Media EngagementMarket ViabilityProduct Management

Expedia group

3 roles

Senior Product Manager

Mar 2017 – Oct 2020 · 3 yrs 7 mos

❏ Setup the Product Vision and Strategy for Engagement and Retention, Data and Analytics.
❏ Led the Personalisation efforts which increased the retention rates by 15%.
❏ Launched multiple A/B tests driving transactions and user engagement.
❏ Created the easier Onboarding process with Google Sign In/ Sign Ups, Shorter Registration forms, guided tour of the app . Increased Signup rate by 20%.
❏ Worked with data sciences to use Anchoring bias to drive customer decision, led to growth in transaction by 20%.
❏ Increased Attach rates of Hotel and Car through Marketing and Supply Strategies.
❏ Strategised and Executed - Design for Urgency, Last Minute travel Deals, Scarcity Messaging.
❏ Created Marketing Automation Platform to trigger timely and Personalized Marketing messages across channels - Emails, Push Notifications. Reduced the bounce rate by 15% and achieved Transaction Uplift by 10%.
❏ Created the Marketing Channel Optimisation, Funnel Attribution and optimising Landing pages.
❏ Take data driven decisions, use data build stories and drive organisational strategy.

Product VisionPersonalizationData and AnalyticsMarketing AutomationA/B TestingProduct Management+1

Product Manager - Data, Growth, Engagement, Retention

Promoted

Dec 2013 – Dec 2017 · 4 yrs

❏ Led the creation of Data Platform to support Analytics and Data Sciences.
❏ Shipped the Personalised Deals and Recommendations for destinations and Pricing.
❏ Marketing Automation - Developed a data-driven marketing platform to trigger event-based Emails and Push Notifications.
❏ Competitive Intelligence - Built tools to monitor prices and its impact by leveraging Web Scrapping and Data Analytics.
❏ Price/Revenue Optimization - Machine Learning Based system to read signals from Demand, Inventory availability and Competition to nudge the search results, inventory descriptions and trigger/identify the Next Best Action. Reduced cost of operations by 10%.
❏ Analytics Platform - Shipped data Analytics for Supply, Demand, Inventory and Competition.

Data PlatformPersonalized DealsMarketing AutomationCompetitive IntelligencePrice OptimizationProduct Management+1

Software Developer

Oct 2012 – Dec 2014 · 2 yrs 2 mos

Performance Engineering / Test Engineering
Design , Conceptualize and implement organization wide Test Framework.
Experience with Leading teams for Test Framework Development.
Hands-on with Performance tests with Gatling and Jmeter.
Experience in designing framework around Hadoop Applications like Hive, MR and HBase.
Experience in designing test solutions for Kafka, Storm, and Spark.
Well versed with REST API tests.
Hands on experience with Java and Scala.
Experience in CI/CD - Jenkins and CHEF and Docker.
Have Been on Live Site Support and experienced in resolving Production issues.

Performance EngineeringTest EngineeringJavaScalaCI/CDSoftware Development

Microsoft

Senior Software Development Engineer

Jan 2008 – Oct 2012 · 4 yrs 9 mos · Hyderabad

❏ Developed the first automation platform for the Windows licensing and key generation process. Reduced the time to validate by 40% and lowered the bug leakage by 60%
❏ Automated Tests for the Order management system of XBox games between Suppliers and Microsoft.
❏ Performance Testing of the Order Management system through Visual Studio Team Services.
❏ Lead the team of 5 SDETs.

Automation PlatformPerformance TestingTeam LeadershipSoftware Development

Fidelity investments

Software Engineer

Sep 2006 – Sep 2008 · 2 yrs · Bengaluru, Karnataka, India

Lead the validation of testing and validation of CRM systems. Part of the product development team which used data to Upsell , Cross sell and provide asset management guidelines to the end users through Fidelity’s financial products.

CRM SystemsData AnalysisSoftware Development