Abhishek Jalan

Product Manager

Bengaluru, Karnataka, India6 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Expert in building products from scratch.
Strong background in B2B SaaS solutions.
Proficient in 360 communication and automation.

Stackforce AI infers this person is a SaaS Product Manager with expertise in B2B solutions.

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Skills

Core Skills

Product ManagementB2b SaasSoftware DevelopmentSap ImplementationDatabase Management

Other Skills

360 communicationAgile EnvironmentApplication performance testingAutomationBacklog ManagementCC++Custom script writingData StructuresDatabase Management System (DBMS)DocumentationEnglishEntrepreneurshipFeature PrioritizationJava

About

Expertise in building 0 to 1 product. In depth understanding of B2B SaaS. Specialist in 360 communication (chat, chatbots, telephony, email, SMS, whatsapp, whatsapp business) and automation (event based actions based out of triggers) based products. At the moment, I am working on solving the use-cases for the “Service” side of businesses so that the experience of both customers as well as service agents can be enriching and fulfilling, to say the least.

Experience

Leadsquared

Product Manager

Jan 2023 – Present · 3 yrs 2 mos · Bengaluru, Karnataka, India · On-site

Building Service Cloud from 0 to 1

Product ManagementB2B SaaS360 communicationAutomation

Meritto (formerly nopaperforms)

3 roles

Product Manager

Promoted

Jan 2022 – Jan 2023 · 1 yr

Associate Product Manager

Aug 2021 – Jan 2022 · 5 mos

Management Trainee- Product

May 2021 – Aug 2021 · 3 mos

Carwale

Summer Intern

Apr 2020 – Jun 2020 · 2 mos

Infosys ltd

2 roles

Systems Engineer

Sep 2018 – May 2019 · 8 mos

o Worked on multiple projects based on the SAP ABAP programming
o Application performance Test for potential bottlenecks and identification of possible solutions
o Custom script writing to increase system efficiency and lower human intervention
o Maintenance, security, backup and redundancy strategies

SAP ABAPApplication performance testingCustom script writingSoftware DevelopmentSAP Implementation

Systems Engineer Trainee

Apr 2018 – Aug 2018 · 4 mos

o Trained in Python, Relational Database Management System
o Implementation of banking system using Python
o Stream training in SAP-ABAP
o Implementation of product management system based on SAP-ABAP, Web Dynpro and Smart forms

PythonRelational Database Management SystemSAP-ABAPSoftware DevelopmentDatabase Management

Jalan brothers

Junior Manager

Aug 2017 – Mar 2018 · 7 mos · Greater Kolkata Area

o Family-run multi-generation business in textile trading and wholesaling based in Burra Bazaar, one of the biggest and oldest market hubs in Kolkata and East India.
o Understanding customer needs and production of new products based on their requirements
o Maintenance of inventory to meet business requirements
o Proactive Engagement with staff members to address their problems and to maintain work positivity