Tanmay Das

Customer Success Manager

Gurugram, Haryana, India7 yrs 9 mos experience

Key Highlights

Over 5 years in customer success management.
Consistent 20% revenue growth through strategic initiatives.
Expert in managing large teams for project delivery.

Stackforce AI infers this person is a Customer Success Specialist in the SaaS industry with a focus on B2B client relationships.

Contact

Skills

Core Skills

Customer SuccessCommunicationCustomer SatisfactionTeam Leadership

Other Skills

Customer RetentionRevenue Analysisb2b saasProblem SolvingRenewalsTeam ManagementOperations ManagementFinancial AnalysisSalesforce.comEmployee Training

About

Customer Success Specialist | Project Management Professional | Driving Growth and Enhancing Customer Experiences A seasoned Customer Success Specialist with over 5 years of experience in client relationship management, revenue growth, and project execution across diverse industries. In my current role at Antino Labs, I lead customer success initiatives for 20+ organizations, consistently driving a 20% month-over-month revenue increase through strategic upselling and cross-selling. Collaborating with global clients from the US, UK, and the Middle East, I focus on delivering measurable outcomes while managing a 30+ member team to ensure high-quality project delivery. My career journey has also included scaling SaaS adoption at Spyne.ai, overseeing key accounts like OYO and Swiggy, and driving market expansion with Uber Eats in Tier-2 cities. With a strong foundation in data analysis, team leadership, and client success strategies, I’m dedicated to unlocking growth opportunities and amplifying customer satisfaction. Let’s connect to discuss how I can help drive growth and operational excellence for your organization!

Experience

7 yrs 9 mos

Total Experience

1 yr 7 mos

Average Tenure

1 yr 5 mos

Current Experience

Wizcommerce

Senior Customer Success Manager - Enterprise

Nov 2024 – Present · 1 yr 5 mos · Gurugram, Haryana, India · On-site

I am thrilled to share that I've joined WizCommerce as an Enterprise Customer Success Manager!
I’m incredibly grateful for the opportunity to be part of such an innovative company and excited to contribute to delivering exceptional experiences for our clients.
I look forward to building strong, lasting relationships and helping businesses unlock the full potential of our solutions.
Here’s to new beginnings, growth, and making an impact.
#CustomerSuccess #NewBeginnings #Grateful #WizCommerce

Customer SuccessCommunicationCustomer RetentionRevenue Analysisb2b saas