Apr 2023 – Present · 2 yrs 11 mos · On-site

• Presales & Sales:
• Engaged with enterprise clients to deliver customized solutions addressing complex challenges in e-commerce and retail, leveraging Fynd's capabilities.
• Managed end-to-end sales processes, ensuring alignment between client needs and advanced service offerings, which led clients to seek out Fynd for expertise.
• E-commerce & Retail Technology Consulting:
• Provided strategic consulting on implementing innovative retail technologies and complex e-commerce solutions that enhance operational performance.
• Conducted thorough market research and competitive analysis to guide clients in adopting best practices and emerging trends in the industry.
• Quick-Commerce Initiative:
• Spearheading a new quick-commerce project, focusing on feature development and conducting market research to create a competitive edge.
• Analyzed customer needs and preferences to design effective strategies for quick-commerce offerings, enhancing brand engagement and operational efficiency.
• Partner Connections:
• Facilitated connections between clients and external partners for technology and services not covered by Fynd, ensuring comprehensive support for their needs.
• Cross-Functional Collaboration:
• Collaborated with product and data engineering teams to develop tailored solutions that meet client requirements and improve overall service delivery.
• Offered insights for product enhancements based on client feedback, driving continuous improvement of service offerings.
• Process Improvement:
• Streamlined workflows for project delivery and client onboarding, ensuring a smooth transition and efficient service implementation.
• Developed documentation and project trackers to enhance clarity and accountability throughout the sales cycle.

Oct 2021 – Apr 2023 · 1 yr 6 mos · On-site

• Product & P&L Management:
• Led a team managing 40+ brands, driving substantial sales growth and revenue expansion.
• Developed a strategic growth plan for team and brand acquisition, enhancing operational effectiveness.
• Redefined team structure and established performance metrics to ensure accountability and success.
• Partnerships & Brand Engagement:
• Secured key partnerships to optimize catalog uploads and warehouse management.
• Integrated store and warehouse operations for improved order fulfillment.
• Revamped brand dashboards for actionable insights and enhanced performance.
• Additional Contributions:
• Conducted competitive analysis to inform market strategies.
• Assisted with payment reconciliation to streamline operations.
• Collaborated with the sales team to close key deals and upsell additional solutions.
• Recognition & Achievements:
• Awarded "Stud of the Year" for 2021-2022 for exceptional leadership in product growth and operational excellence.

Oct 2020 – Oct 2021 · 1 yr · On-site

• Product Growth & Team Lead:
• Led a team managing 20+ e-commerce brands, driving growth, operations, and account management.
• Implemented process improvements, enhancing customer satisfaction and onboarding efficiency.
• Mentored team members in data analysis, SQL, and Big Query.
• Brand Growth & Business Development:
• Launched and marketed brands like JG Hosiery, Pepe Jeans, and Fila across major e-commerce platforms (Myntra, Amazon, Flipkart).
• Provided business insights through data analysis, optimizing warehouse operations and increasing sales.
• Collaborated with Lenskart and Pernod Ricard on tech initiatives like virtual try-ons and B2B platforms.
• Innovations & Contributions:
• Developed tools for store creation, inventory management, and catalog uploads, improving platform efficiency.
• Provided data insights and business growth strategies for brand case studies.
• Achievements:
• Awarded "Fynd Stars" for exceptional performance.

Jan 2020 – Oct 2020 · 9 mos · On-site

• Managed daily operations for 7 brands and drove growth for 3, achieving 10x growth on Amazon within 6 months.
• Led catalog transformation and omni-channel e-commerce onboarding for brands across Myntra, Amazon, Tatacliq, and their brand websites, ensuring seamless integration and visibility.
• Successfully onboarded Raymond on Myntra within 10 days before a major sales event, boosting brand performance.
• Oversaw inventory gap analysis, order processing, logistics, performance marketing, and business insights for key brands.
• Managed cataloging for AND & GD across their websites and marketplaces, ensuring timely and accurate product listings.
• Led the Fynd x AJIO Catalog Transformation Project to optimize onboarding processes.
• Developed a JSON Transformation Tool for automating catalog uploads, enhancing efficiency.
• Established a partnership with Logic ERP for POS integration to improve in-store operations.
• Identified tech bugs, proposed SKU management improvements, and collaborated with the product team on feature enhancements.
• Awarded Fynd Stars for creating the Catalog Transformation Tool, streamlining the onboarding process.