Gilbert Khakhlari

Product Manager

Bengaluru, Karnataka, India6 yrs 8 mos experience

Highly Stable

Key Highlights

Over 5 years of product management experience.
Successfully launched multiple software products.
Expert in leveraging data analytics and user research.

Stackforce AI infers this person is a Product Management professional with expertise in SaaS and Telecommunications.

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Skills

Core Skills

Product ManagementProduct StrategyMarket AnalysisEngineering

Other Skills

Acceptance TestingAgile MethodologiesAnalytic Problem SolvingAnalytical SkillsAutomationBenchmarkingBusiness AnalysisBusiness Case PreparationBusiness CommunicationsBusiness DevelopmentBusiness InsightsBusiness StrategyClient LiaisonCollaboration ToolsCompetitive Landscape

About

As a dynamic and results-driven product management professional with over 5 years of experience, I specialize in transforming complex customer pain points into innovative, customer-centric solutions. My journey has taken me from engineering to product management, where I've led cross-functional teams and successfully launched software products that drive both user satisfaction and business growth. My expertise extends beyond product launches. I thrive on leveraging data analytics, user research, and design thinking to enhance product features and drive engagement. I’ve orchestrated digital transformations, optimized user journeys, and introduced product roadmaps involving innovative solutions that have consistently increased user retention and revenue. With a background in Market Intelligence and Engineering, I bring a unique blend of analytical rigor and strategic insight. My educational foundation, including an MBA from IIM Lucknow and a Bachelor’s in Engineering from NIT Trichy, complements my hands-on experience in leading product development from concept to launch. I am passionate about building products that not only meet market needs but also push the boundaries of innovation. If you're looking for a strategic thinker with a proven track record of driving product success and leading teams to exceed their goals, let’s connect. Feel free to reach out to discuss how I can contribute to your team’s success :)

Experience

6 yrs 8 mos

Total Experience

2 yrs 6 mos

Average Tenure

1 yr 6 mos

Current Experience

Aurigo software technologies

Product Manager

Oct 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

Aurigo is an American technology company with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently.
> Building the next gen platform for public owners to deliver capital projects faster and better.

Product ManagementProduct Strategy

Icreon

Product Owner

May 2021 – Oct 2024 · 3 yrs 5 mos · Noida, Uttar Pradesh, India

Icreon is a leading New York based digital innovation agency. I lead product strategy, develop strategic product roadmaps and collaborate with cross-functional teams to resolve clients’ pain points, ensuring optimum client satisfaction through innovative product launches.
Defined the product strategy of an aircraft scheduling app (0 to 1), implementing automated trip-to-aircraft matching amongst others; boosting operational efficiency, revenue recapture and much more!
Collaborated with a cross-functional team (engineering, UX, product, client) to revamp an e-commerce client's UI/UX, simplifying the ordering flow, boosted bookings.
Identified gaps by conducting market and competition analysis; implemented offers personalization to increase conversions.
Launched a suggestive search feature, integrating relevance and boosting mechanisms to enhance conversions and user engagement.
Orchestrated the digital transformation of a Fortune 500 firm, revamping UI/UX, optimizing website performance; reduced bounce rate facilitating smooth user engagement.
Drafted detailed user stories/PRDs, UAT guides including wireframes for UAT demos to facilitate smooth agile development and delivery.
Managed complete agile product development cycles from requirement gathering to product delivery, and beyond including post-delivery iterative feedback loops.

Product StrategyAgile MethodologiesUser ResearchMarket ResearchCollaboration ToolsProduct Management

Ola (ani technologies pvt. ltd)

Product Management Intern

Apr 2020 – Jun 2020 · 2 mos · Bengaluru, Karnataka, India

Ola Cabs is India’s largest app-based taxi aggregator that majorly offers ride-hailing services. I worked on improving contact centre efficiency during COVID.
Collaborated with 5 cross-functional teams, performed competition analysis, to identify 3 major PODs (points of difference), prioritizing one POD that would improve productivity of the reduced call center agents during COVID to handle the increased call/agent volumes.
Managed the concept-to-launch of a notification centre for call centre agents which included drafting PRD (product requirement document), creating Wireframes, and monitoring the FCR (First Call Resolution); observed post launch FCR improvement by 30%

Product ManagementAgile MethodologiesMarket Research

Sterlite technologies limited

2 roles

Market Analyst

Nov 2017 – May 2018 · 6 mos · Mumbai Area, India

Sterlite Tech, a sister company of Vedanta Group, is one of the leading optical fiber manufacturing companies in the world. I provided the leadership team with key business insights on the Optical Fiber & Telecommunication Industry.
Developed a first-of-its-kind Total Cost of Ownership (TCO) for telecom networks; equipped sales team with a powerful tool to close multi-million dollar deals.
Conducted quarterly financial analyses, tracked metrics such as ARPU, Gross Margin, D/E & CapEx of 30+ telco companies; crafting yearly optical fiber demand forecast plan, fueling accuracy in matching supply with demand.

Market ResearchBusiness AnalysisData AnalysisMarket Analysis

Engineer

Jul 2016 – Oct 2017 · 1 yr 3 mos · Mumbai Area, India

I managed and drove Network Integration on site in two Smart City projects in India of the magnitude of USD 60Mn (INR 500 Cr).
Designed STL’s concrete telecom utility chamber to be deployed in Smart City projects using fly-ash as aggregate; reduced 30% manufacturing cost.
Supervised a team of 10+, collaborated with stakeholders, developing KPIs for project monitoring and reporting, ensuring on-time delivery.

Project ManagementEngineeringStakeholder Management