Nov 2023 – Present · 2 yrs 4 mos

• Automated payment reconciliation process by implementing online payment option at delivery, reducing cash transactions by 70%
• Implemented wallet feature linked to a virtual account on B2B agri-trading app, leading to 23% increase in DAU and 40% improvement in retention
• Managed high-performing development team of 27 members using agile methodologies

Jun 2022 – Oct 2023 · 1 yr 4 mos

• Implemented a Loan Management System, facilitating a lending business growth from Rs.30 crore to over Rs.100 crore.
• Developed a real-time profitability assessment system for trades, enabling detailed investment profitability analysis.
• Enhanced monitoring and analysis capabilities for projected and actual returns, ensuring financial success.

Feb 2022 – May 2022 · 3 mos

• Managed a high-performing development team of 15 members at Bijak, serving as a scrum master for projects
• Collaborated cross-functionally to streamline processes, optimize workflows, and drive successful project outcomes.
• Implemented agile methodologies to enhance team efficiency and deliver high-quality results within tight deadlines.

Jun 2020 – Feb 2022 · 1 yr 8 mos · Bangalore Urban, Karnataka, India

• >Launched a hyperlocal marketplace for products and services, featuring a Customer App and a Merchant App.
• >Developed the Customer App to provide access to nearby shops, including groceries, stationery, restaurants, salons, meat shops, etc., allowing users to purchase or book products/services.
• >Developed the Merchant App, providing merchants with an interface to list their products/services, manage inventory, and track payments.
• >Led the end-to-end development of both apps, including creating PRDs, designing wireframes, leading daily scrum meetings, and managing go-to-market strategy.
• >Successfully onboarded 41 merchants within 4 months

Apr 2019 – May 2020 · 1 yr 1 mo · Bangalore Urban, Karnataka, India · On-site

• >Launched and managed cafe, overseeing operational processes and workflow optimization.
• >Developed a cost effective and customer-driven menu, achieving 60%+ gross margin
• >Acquired customers via Instagram campaigns, affiliate, and offline marketing strategies.
• >Enhanced customer retention by offering exclusive deals, personalized order greetings, and providing high-quality hosting service.
• >Collected and acted on customer feedback to continuously enhance the product.
• >Reached operational break-even within 3 months and profit generation in 6 months.

Jun 2018 – Jul 2018 · 1 mo · Bangalore Urban, Karnataka, India · On-site

• >Gathered multiple business requirements.
• >Documented impact reports for 4 clients using Excel and PowerPoint.
• >Participated in 9 kiosks for interviewing users’ across major cities, including Bangalore, Mumbai, Delhi, Chennai, Kolkata, and Jaipur.

Dec 2016 – Dec 2016 · 0 mo · Mysore

• Wireless Networking