May 2023 – Aug 2025 · 2 yrs 3 mos · Bengaluru, Karnataka, India · Hybrid

Aug 2022 – Apr 2023 · 8 mos · Bengaluru, Karnataka, India

• • Created a new offering, Product Strategy & Value Management, to identify and optimize product portfolios, conducted cost analysis and developed growth opportunities and monetization plans

Sep 2019 – Jun 2022 · 2 yrs 9 mos · Bangalore

• Developed a mobile application for a whitegoods manufacturer to track live shipments of raw materials, enhancing logistics efficiency and reducing manual intervention.
• Designed and implemented a command centre for a manufacturing Unit, providing real-time dashboards and analytics to improve production and operational efficiency.
• Delivered IoT solutions for asset tracking, fleet management, and patient tracking, driving operational transparency and efficiency.
• Led the development of a mobile application and backend infrastructure for frontline sales agents, supporting lead management, customer onboarding, and incentive calculation.
• Grew the team from 7 to 400+ members, leading customer presentations, P&L management, and go-to-market strategies.
• Spearheaded customer & OKR discussions, PRD creation, and data-driven prioritization for improving product features and delivering customer-specific solutions
• Owned P&L, deal margins, invoicing, and SOWs while managing internal/external CXO relationships and mentoring junior team members.
• Formulated the go-to-market strategy and 3-year financial estimates for Zyter IoT, driving growth and revenue.
• Orchestrated API integrations and defined customer journeys, resulting in over 50 new features for Zyter IoT's platform.
• Collaborated with UX, engineering, and other teams to define and execute release plans using Agile methodologies for multiple customer engagements.
• Drove partnership initiatives with IoT hardware vendors to create end-to-end IoT solutions for various industries.
• Acted as a bridge between business and technology, ensuring seamless communication and delivery of innovative solutions across teams.
• Received H1B visa but stayed in India due to family health reasons.

Sep 2017 – Aug 2019 · 1 yr 11 mos

• o Created winning propositions, managed large deals with effective storytelling comprises multiple teams, service lines for global customers with ACVs up to $30M
• o Designed and executed multiple experiments for price discovery and new insurance products
• o Designed & launched usage based premium plans for automotive industry resulting in increased customer satisfaction score and premium renewals rate
• o Worked with data science team to develop a model for price discovery for bite sized insurance taking into account transaction amount, user history and indicators
• o Collaborated with BFMs to determine deal prices & margins, provided project estimates Analysed AS-IS retirement benefit, pain areas, gaps, decided automation steps and defined the TO-BE process along with defining the winning strategy for numerous engagements
• o Experience in creating solutions based on integrated service delivery, CoE, BOT, co-sourcing
• o Created solutions with commercial options like fixed price, output based, gain-sharing, risk reward, incident based
• o Collaborated with SMEs to conceive client specific product solutions and demos
• o Owned quarterly and monthly reporting, dashboards & KPI measurements for the business unit developed with inputs from VPs, SVPs, EVPs and CXOs
• o Liaised with geographical heads for customer acquisition & retention strategies
• o Managed client visits, hosted global CXOs, drove agenda to create strong brand image
• o Developed multiple use-cases, proof of concepts, white papers, product roadmap along with product pricing and positioning
• o Looked into the fitment of Wipro’s IP/products, outcome-based, as-a-service models in the overall solution and customer proposals
• o Aced as a product evangelist to build awareness by creating buy-in for the product vison both internally & externally

Jun 2016 – Aug 2017 · 1 yr 2 mos

• o Managed the overall transformation from microfinance organization to a bank with more than 10 stakeholders, delivered integrations of 500+ touchpoints and made sure bank go live on time
• o Achieved 95% contract compliance level for a project valued Rs. 1.6 billion
• o Created the project plan in Microsoft Project Planner, tracked the milestones and ensured timely delivery
• o Digitized the contract to track the financial receivables; Identified program level risk & formulated the mitigation plans and avoided delivery related, vendor related and other hindrances
• o Supervised governance structure, escalation & change request management, revenue tracking, penalty predictability, customer invoicing
• o Executed the deployment of 100+ resources, tracked the project milestones, executed multiple reviews, Steering Committee Meetings
• o Tech stacks & stakeholders involved: Wipro for system integration, E&Y consulting partner, Finacle for core banking; IExceed for mobile banking, internet banking and handheld devices; CRMNext for CRM software, passbook & ATM cards; SAS for anti-money laundering & asset liability management, Posidex for duplication engine and risk profiling; Ramco for HRMS system; McCafe for Security; Oracle for database; Cisco for switches and hardware; Certification from RuPey, IMPS etc; Carft Silicon with Br.net, glow, truecell for supporting existing microfinance infrastructure

Jul 2012 – Apr 2014 · 1 yr 9 mos · Kolkata

• o As on ETL tool specialist worked towards data cleansing, analytics for a fortune 500 client
• o Conducted various examinations like IBPS, SBI PO, GATE with 300+ examinees and reduced resource cost for the assigned examination centre by 40%
• o Managed the server and software, provided solutions for any technical problems