Feb 2020 – May 2022 · 2 yrs 3 mos · Gurugram, Haryana, India · On-site

Dec 2017 – Jan 2020 · 2 yrs 1 mo · Gurgaon, Haryana

• Platform Skills:
• I possess proficiency in various platforms including Galaxy Portal, Finn-One, Salesforce, ACH mandate, and IVL Flux. These platforms enable me to effectively streamline processes and enhance operational efficiency within the organization.
• Tasks:
• I have successfully carried out a range of important tasks in the financial services sector, including:
• Authorization of KYC Documents: I have extensive experience in verifying and authorizing Know Your Customer (KYC) documents, ensuring compliance with regulatory requirements and maintaining data integrity.
• Disbursement of PL (Personal Loan) and Business Loans: I am well-versed in the end-to-end process of loan disbursement, including evaluating loan applications, assessing eligibility criteria, and facilitating the smooth and timely release of funds.
• NACH Registration: I have expertise in National Automated Clearing House (NACH) registration, which involves setting up electronic payment mandates for automated transactions, ensuring secure and efficient payment processing.
• Authorization of DSA (Direct Sales Associates) for PL, BL, and Auto Loans: I have a proven track record in evaluating and authorizing Direct Sales Associates (DSAs) who play a vital role in driving loan sales and ensuring compliance with the organization's policies and procedures.
• Reconciliation of Online and Offline Loans for Disbursal & Collection: I possess strong analytical skills and have successfully conducted reconciliations of online and offline loan data, ensuring accurate disbursals and efficient collections.
• Coordinating with Banks & Branches for Clear & Unclear Cheques and Stale Cheques: I have hands-on experience in liaising with banks and branches to handle cheque-related issues, including processing clear and unclear cheques and managing stale cheques effectively.

Aug 2015 – Dec 2017 · 2 yrs 4 mos

• With a strong ability to deliver excellent presentation skills to all levels of management and employees, I am adept at effectively communicating ideas and information. Furthermore, I possess exceptional relationship-building skills, allowing me to establish and maintain positive rapport with Single Point of Contacts (SPOCs) of SSCs (Sector Skill Councils), assessors, and training partners.
• In my role, I excel at coordinating with SSCs, training partners, and assessors to ensure a seamless workflow. I prioritize efficient collaboration and facilitate effective communication channels among stakeholders. This enables streamlined operations and enhances overall productivity.
• Additionally, my expertise extends to planning and scheduling batches across various locations in India. I possess a keen eye for detail and a systematic approach, enabling me to effectively manage and optimize training programs nationwide.
• Through my comprehensive skill set and experience, I contribute to the smooth functioning of operations and ensure successful execution of training initiatives. I am driven by a passion for efficiency and excellence, constantly striving to enhance processes and achieve organizational goals.
• If you are seeking a dedicated professional with a proven track record in presentation skills, stakeholder management, and nationwide coordination, I invite you to connect with me. Let's explore opportunities to work together and make a positive impact on training and development initiatives.