Ankit Rao

Operations Associate

Bengaluru, Karnataka, India8 yrs 5 mos experience

Highly Stable

Key Highlights

5x user growth in product analytics leadership role.
Expert in driving data-driven product management strategies.
Proven track record in automation and process governance.

Stackforce AI infers this person is a Fintech Product Manager with strong data analytics capabilities.

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Skills

Core Skills

Business Intelligence (bi)Financial AnalysisProduct ManagementData AnalyticsBusiness Analysis

Other Skills

A/B TestingAgile MethodologiesAlteryxAnalytical SkillsAutomationCredit CardsCustomer AcquisitionCustomer RetentionData VisualizationFinancial AccountingFinancial ReportingInformaticaMicrosoft ExcelMicrosoft OfficeProduct Adoption

About

Half a decade of experience specialising in data analytics, product management, migration & automation, executive reporting, and business insights. Currently building & enhancing 1. Data analytics 2. Business intelligence 3. Executive Reporting 4. Team & partner management 5. Process control governance for Citi Consumer Banking Credit Cards.

Experience

Citi

Assistant Manager (Senior Analyst)

Feb 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

Driving following initiatives for Citi Credit Cards:
1. Transformation & Simplification Strategies
2. Business Insights & leadership reporting
3. Process Controls & Automation
4. Governance

SQLPython (Programming Language)PySparkBusiness Intelligence (BI)TableauFinancial Analysis+5

Sharechat

2 roles

Associate Product Manager

Oct 2021 – Feb 2024 · 2 yrs 4 mos

[ ] Improved HomePage CTR by 5% through progressive UX/UI experiments across Iconography, text and animations by collaborating with Design and Consumer Experience Team
[ ] Led the Recommendation System(RecSys) charter (AOP & Roadmap creation, data preparation, feature prioritisation & analytics), moved away from a popularity based to a User based ML model
[ ] Piloted the User Generated Content(UGC) charter. Worked on identifying UGC Creators, leveraging OPS for communication and creator training, creation of creator flow and payout structure & disbursement (collaborated with Finance and Legal for Payouts).
[ ] Redesigned the Landing Page across sectional real estate, UX nudges to reduce D0 drop-offs(5% reduction), improved the placement and ranking of Campaign/Promoted content and intra-sectional ranking(2% retention improvement)
[ ] Collaborated with Customer Reactivation team to improve retention via automated and trigger based DMs and Notifications

Product ManagementSQLAnalytical SkillsProduct DiscoveryData AnalyticsA/B Testing+3

Senior Product Analyst

Dec 2020 – Sep 2021 · 9 mos

[ ] Led Growth Product Analytics Team for 2 quarters, resulting in 5x Paying User, 4x GMV and 5% D0 Retention growth
[ ] Handled the entire experimentation charter (exp design, collaborating with engineers for build & launch, analysis and scale up-down) across iconography, ranking algorithms, engagement features and payment options
[ ] Introduced and progressively improved rule-based ranking popularity model resulting in 5% bounce rate reduction and inclusion of multiple LoBs (Lines of business)
[ ] Worked hands-on multiple analyses across landing page real estate, payments, fraud reduction, feature analysis and payouts disbursement
[ ] Progressively improved the backend and fronted logging events(defining & UAT) in BigQuery

Product ManagementSQLAnalytical SkillsData AnalyticsA/B TestingBusiness Analysis