Guy T.

Operations Associate

Hawaii, United States34 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven IT leadership in managing diverse teams.
Expertise in service desk management and customer experience.
Strong background in technical support and IT operations.

Stackforce AI infers this person is a seasoned IT professional with expertise in service management and technical support.

Contact

Skills

Core Skills

It LeadershipService Desk Management

Other Skills

Active DirectoryAmazon Web Services (AWS)Asset ManagementCareer Development CoachingCommunicationConfluenceCustomer ExperienceCustomer SatisfactionCustomer ServiceDefining RequirementsDiverse Groups Of PeopleEscalations ManagementHelp Desk SupportHigh Potential DevelopmentIT Asset Management

Experience

Agilon health

2 roles

Manager, Desktop Services

Mar 2020 – Present · 6 yrs

IT LeadershipIT OperationsService Desk ManagementTeam LeadershipTechnical Support

IT Network Supervisor

Jan 2018 – Mar 2020 · 2 yrs 2 mos

Mdx hawaii, inc

2 roles

IT Network Supervisor

Promoted

Aug 2010 – Mar 2020 · 9 yrs 7 mos

Service Coordinator Supervisor

Dec 2008 – Aug 2010 · 1 yr 8 mos

The transport guy, llc

Business Owner

Dec 2004 – Nov 2008 · 3 yrs 11 mos · Hawaiian Islands

Pali momi medical ctr

Licensed Practical Nurse

Dec 2000 – Jul 2003 · 2 yrs 7 mos · Hawaiian Islands

Kaiser permanente

Licensed Practical Nurse

Jan 1992 – May 2006 · 14 yrs 4 mos · Hawaiian Islands

Education

Kapi‘olani Community College

Certificate - Practical Nursing — Licensed Practical/Vocational Nurse Training

University of Phoenix

Heath Information Systems

Jan 2008 – Jan 2009

Stackforce found 100+ more professionals with It Leadership & Service Desk Management

Explore similar profiles based on matching skills and experience

Harpreet Singh

Head – Systems & Security Engineering (PAN India)

at RAH Infotech

Delhi, India14 yrs 1 mo exp

CybersecurityEnterprise Security ArchitectingRisk ManagementIT SecurityGovernance, Risk & Compliance

Ashok Kumar

IT Manager

at Maruti Papers Pvt. Ltd.

Noida, India22 yrs 3 mos exp

Customer ServiceIT Infrastructure ManagementIT Service ManagementTechnical Support

Alok Singh

Service Delivery Manager (SDM)

at IndusInd Bank

Noida, India4 yrs 1 mo exp

Banking OperationsCustomer ServiceHuman Resources

Monica Mendez

Process Specialist, Lifecycle

at Coinbase

United States6 yrs 4 mos exp

Vishal Choudhary

Associate System Administrator

at S&P Global

Gurgaon, India13 yrs 11 mos exp

Project ManagementTechnical Support Management

Sivakrupa J

Customer Success Manager

at OntoBorn Technologies LLC

Bengaluru, India16 yrs exp

Customer SatisfactionCustomer Service ManagementCustomer SuccessDigital Supply ChainProduct Management

Rahul Sharma

Google workspace Senior specailist

at HCLTech

Faridabad, India8 yrs 10 mos exp

Cloud MigrationGoogle Workspace Administration

Gaurav Gupta

Senior Bussiness Analyst

at Serosoft: World's Fastest-growing Student Information System Company

Indore, India9 yrs 3 mos exp

AgileAgile MethodologiesBusiness requirements analysis and documentationIT Business AnalysisSQL