Apr 2023 – Apr 2024 · 1 yr · San Marcos, California, United States · On-site

May 2022 – Apr 2023 · 11 mos · San Diego, California, United States

• Sourced candidates via LinkedIn, iHire, AVMA, indeed, Hound
• Maintained application tracking system (Jobvite) keep requisitions updated
• Pre Screen applicants then refer to hiring manager
• Coordinate interviews with all stakeholders
• Assist with decision making
• Negotiate salary / contract negotiation/ review benefits
• Generate offer letter
• Coordinate onboarding
• Track KPI
• Communicate with team members at all levels

Aug 2020 – May 2022 · 1 yr 9 mos · Temecula, California, United States

Dec 2015 – Jun 2017 · 1 yr 6 mos · Rancho Cucamonga

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Determines applicant requirements by studying job description and job qualifications.
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
• Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Arranges interviews and plant tours by coordinating schedules, at times meeting applicants to client sites to show site.
• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
• Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
• Manages hiring program by conducting orientations.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes human resources and organization mission by completing related results as needed.

Oct 2012 – Dec 2015 · 3 yrs 2 mos · Ontario, California

• Connect with various medical facilities and Fortune 500 companies for the purpose of
• placing Platt College students into available positions.
• Help students create and revise professional resumes.
• Cold call various medical facilities and Fortune 500 companies concerning potential
• student placement.
• Maintain accurate and complete student files/portfolios as required by laws, district
• policies, and administrative regulations.
• Evaluate students' abilities, interests, and personality characteristics using touch
• points, coaching sessions, and mock interviews for job placement.
• Counsel individuals to help them understand and overcome personal, social, or
• behavioral problems affecting their educational situations.
• Develop relationships with students and graduates within the portfolio.
• Conduct Workshops for each student during their program; Intro to Career
• Services, Resume Writing Skills, Interviewing, Job Professionalism and Placement, and Job
• Searching.
• Effectively oversee a portfolio for 60-130 students and graduate through their academic
• lifespan to ensure high levels of successful placement.
• Develop relationship with students within the portfolio, motivate students to continue
• to improve skills for employability after graduation, and ensure readiness for externship
• participation.
• Contact employers at externship sites to set up interview times for potential
• candidates, as well as review the abilities and progression of current externs.
• Work with Account Representatives and Externship Coordinator for proper student
• placement.

Nov 2011 – Oct 2012 · 11 mos · Perris

• Oversaw the daily operations for the Work Investment Act Youth Program within a culturally and socioeconomic diverse population of over 140 16 to 21 year olds. Monitored individual work readiness, job preparation, job referrals, placements and work experience. Assumed 100% responsibility for the placement of in-school and out-of-school youth into paid work experience, employment and utilization of college resources.
• Served as Program Counselor and Mentor; identified individual and group needs. Using sound judgment, assessed individual’s challenges; researched and processed referrals to external resources for additional counseling/treatment. Fostered work readiness, life skills and leadership resulting in increased self-esteem and individual contribution.

Oct 2011 – Nov 2011 · 1 mo

• Oversaw membership registration for regional council to include; data entry, volunteer applications, background checks, complete phone interviews and processing of required paperwork. Pro-actively resolved volunteer staffing, overflow membership issues and problematic registration applications.
• Provided administrative support to a staff of 4 supervisors; updated rosters, marketing materials by providing rosters and updates on registration status. Maintained strict confidentiality and professionalism when handling sensitive information relating to individual member, family, financial or medical challenges.
• Ensured a smooth Early Bird registration process. Researched and recommended the Council Incentive Program for troops who participated in the Early Bird registration program.

May 2006 – Apr 2010 · 3 yrs 11 mos

• Contract/Account Management: Expertly evaluated and approved insurance risk for new business contracts. Ensured guidelines were met and systematically reduced potential risks to AAA by monitoring individual client contracts and efficient and thorough processing of policies.
• o Authorized reinsurance of policy when risk was high and used sound judgment to decline excessive risk contracts. Implemented policy changes to keep customer information current and accurate.
• o Relied upon to decrease the value of a contract when risk was substandard. Applied rating system to ensure safe and profitable distribution of risks using required measurements. Monitored clients for excessive insurance, financial standing and condition of property to mitigate risk.
• o Worked directly with external resources/vendors to include: medical personnel to clarify issues on contractual requirements; obtain rate quotes or explain company underwriting policies.
• Accounting/Payment Processing (provisions): Invoiced clients and accurately resolved billing disputes by carefully reviewing client invoices, billing data and policy history.
• Customer Service: Provided high quality customer service by working one-on-one with customers to evaluate, educate and problem solve challenges and issues; resulting in the ability to retain a high percentage of policies and maintain company bottom-line revenues.

May 2006 – Apr 2007 · 11 mos

• Account Management: Accurately opened and processed a high volume of claims daily for customers.
• o Identified and reported overpayments, underpayments and discrepancies. Conferred with legal counsel on regarding any claims that required litigation. Adjusted reserves and provided reserve recommendations to ensure activities consistent with corporate policies.
• o Conducted detailed billing reviews in order to implement sound litigation management and expense control when conferring with legal counsel on claims requiring litigation.
• Program Development/Management: Increased customer retention by 50%; consistently able to secure repeat business. Implemented time management operations that improved call answer times by 50%.
• Customer Service – Presented with “Outstanding Service” award for successfully handling customer complaints in a timely and professional manner. Maintained confidentiality and accountability for client files.