Saniya Sayed Shaikh

Software Engineer

Bengaluru, Karnataka, India9 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proficient in ITIL and Technical Support.
  • Experienced in managing IT service delivery.
  • Skilled in using ServiceNow and BMC Remedy.
Stackforce AI infers this person is a proficient IT support specialist with expertise in service management tools.

Contact

LinkedIn

Skills

Core Skills

ItilTechnical Support

Other Skills

Active DirectoryBMC Remedy Ticketing SystemChange ManagementCitrixPeople ManagementSAP FICOSQLServiceNow

Experience

Ntt data services

3 roles

Information Technology Analyst

Oct 2021 – Present · 4 yrs 5 mos

ServiceNowBMC Remedy Ticketing SystemSQLActive DirectoryITILCitrix+4

Service IT dev

May 2019 – Oct 2021 · 2 yrs 5 mos

ServiceNowBMC Remedy Ticketing SystemSQLActive DirectoryITILCitrix+4

Senior Application Support Analyst

Jan 2017 – Oct 2021 · 4 yrs 9 mos

ServiceNowBMC Remedy Ticketing SystemSQLActive DirectoryITILCitrix+4

Education

St joseph convent high school

Jan 1994 – Jan 2005

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