Deep Singh

Account Manager

Edmonton, Alberta, Canada4 yrs 10 mos experience

Key Highlights

  • Expert in optimizing recruitment processes for Fortune 500 clients.
  • Proven track record in enhancing client relationships.
  • Strong analytical skills driving success in tech staffing.
Stackforce AI infers this person is a skilled recruiter in the tech staffing and consulting industry.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Client Relations

Other Skills

Account ManagementAnalytical SkillsApplicant Tracking SystemsBenefits NegotiationClient DevelopmentClient ServicesCommunicationConsultingContract RecruitmentCorporate RecruitingEmployee EngagementHuman ResourcesIT RecruitmentInformation TechnologyInternet Recruiting

About

At US Tech Solutions, my focus has been on leveraging analytical skills to optimize recruitment processes and enhance client relationships. With a deep understanding of customer relationship management, I've successfully facilitated talent solutions that align with the strategic goals of our Fortune 500 partners. Previously, as a Technical Support Specialist at Transcom, I honed my expertise in customer experience advisory, ensuring seamless technical support and contributing to the delivery of top-tier services across diverse industry verticals. My commitment is unwavering to driving success and fostering enduring client partnerships in the ever-evolving tech staffing landscape.

Experience

Us tech solutions

Account Manager

Jun 2021Mar 2023 · 1 yr 9 mos · Canada

  • USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering.
  • We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India.
  • To learn more about how US Tech Solutions can help your business be more productive, try before it buys, decrease costs, and increase flexibility, visit our website: www.ustechsolutions.com or email us at info@ustechsolutions.com
  • Awards:
  • Staffing Industry Analyst – ‘Fastest growing staffing Firm’, 2017
  • Staffing Industry Analyst ‘Largest Diversity Firm Award’
  • KellyOCG Supplier Excellence Award 2016, 2015, 2013, 2012
  • Deloitte ‘Technology Fast 500’, North America – 2015, 2014, 2013, 2012
  • Diversity Business ‘Top U.S. Business’ (multiple awards)
  • INC 500 ‘Fasting Growing Firm’ in North America (multiple awards)
  • TAPFIN 100 – ‘Top Diversity Supplier’
  • Randstad Sourceright Premier Partner – ‘Top 20 Supplier’ across all Randstad MSP Programs
  • Volt Consulting Group ‘Supplier of the Year’ (multiple labor categories)
  • Key Responsibilities:
  • · Managing the accurate capture of time & attendance of the contingent workforce and payroll on a weekly basis
  • · Accurate and on-time completion of reports on a daily, weekly and monthly basis
  • · Conduct new hire orientation with all prospective candidates per client guidelines.
  • · Conduct regular meetings with the client to ensure effective communication.
  • · Monitor and address issues and concerns with contingent workforce quickly and effectively; escalate issues to management as needed.
  • · Drive strategic discussions with clients & back-office operations while exercising discretion and independent judgment with respect to matters of significance to our clients and general business operations.
Time ManagementCustomer Relationship Management (CRM)Client RelationsEmployee Engagement

Transcom

Technical Support Specialist

Aug 2020May 2021 · 9 mos · Canada

  • Transcom is a global customer experience specialist providing CX advisory, customer care, sales, technical support, and collections services through our extensive network of contact centers and work-at-home agents.
  • We are 28,000 customer experience specialists at over 60 contact centers across 25 countries, delivering services in 33 languages to international brands in various industry verticals.
Time Management

Mwidm inc.

Account Manager- Recruitments

Aug 2019Jun 2020 · 10 mos · Philadelphia, PA

  • MWIDM Inc. is a global staffing firm serving Fortune 2000 clients with customized and scalable workforce solutions. With our account management integrated into our delivery process, we provide you with staffing solutions that are transparent and robust irrespective of the industry you function.
  • Experience the best in class staffing solution that fits your needs and industry.
  • For around two decades, we have been a steadfast company focused on the progress of our clients and developing trustworthy relationships with our customers, partners and employees. We at MWIDM believe that “Simplicity is the ultimate sophistication” and always strive to build extensible and scalable technology solutions which fulfill the requirements of our customers in the most agile and simplest of ways.
Time ManagementCustomer Relationship Management (CRM)Client RelationsEmployee Engagement

Pyramid consulting, inc

Sr. Resource Specialist

Jan 2018Aug 2019 · 1 yr 7 mos · Greater Atlanta Area

  • Pyramid Consulting provides rewarding career opportunities for Technology, Admin / Clerical, Creative, Digital, Engineering, Finance & Accounting, Human Resources, Marketing, Procurement, and Scientific Professionals. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.
  • Our Staffing division places top Professionals in contract, contract-to-hire, perm hire and SOW / Statement of Work based positions with industry leaders and innovative start-ups. We have been recognized as one of the Largest and Fastest Growing Staffing Firms as ranked by Staffing Industry Analysts., and have also achieved NMSDC Corporate Plus Member status. This status is reserved for an elite tier of certified diverse businesses. It is awarded in recognition of operational excellence and the ability to provide superior service to companies nationwide, and is attained by fewer than 1% of all eligible companies.
  • As a $200M certified MBE, Pyramid supports and promotes supplier and workforce diversity, and has placed over 50K Professionals.
Time ManagementCustomer Relationship Management (CRM)Client RelationsEmployee Engagement

Spectraforce technologies

Recruiter

Apr 2016Sep 2017 · 1 yr 5 mos · Raleigh, North Carolina Area

  • SPECTRAFORCE is an award winning global staffing, IT services and consulting company that specializes in providing top talent and solutions for clients throughout North America and India. We pride ourselves on our partnership with our clients, MSP/VMS providers, and our employees, who have enabled us to continually be ranked as a Top Supplier in the 75+ different clients we support.
  • AWARDS:
  • 2016 TAPFIN Partner of the Year
  • 2016 TAPFIN Top 5 Supplier
  • 2016 KellyOCG Supplier Excellence
  • 2016 ZeroChaos Proven Performer
  • 2015 KellyOCG Preferred Supplier
  • 2015 KellyOCG Strategic Partner
  • 2015 TAPFIN Elite Partner
  • 2015 Agile 1 Gold Supplier
  • 2014 Agile 1 Platinum Supplier
  • 2013 ManpowerGroup Supplier Excellence Award
  • 2011 -2012 Agile 1 Supplier of the Year
  • 2011-2016 Staffing Industry Analysts (SIA) Fastest Growing US Staffing Firms
  • CLIENT INDUSTRIES:
  • Life Sciences • Healthcare • Oil & Gas • Energy & Utility • Financial Services • Insurance Logistics • Telecommunications • Automotive • Technology • Software
  • At SPECTRAFORCE we do Whatever IT Takes!
Time ManagementEmployee Engagement

Mashpoint

US Recruiter

Jun 2014Apr 2016 · 1 yr 10 mos · Iselin,New jersey,USA

  • Delivered recruitment solutions for hundreds of vacancies across all organizational levels and an array of job functions for companies.
  • Distinguished as the top-grossing recruiters in office. Ranked #1 (out of 20 recruiters) in executive recruiting revenues.
  • Participated in weekly review meetings focusing on troubleshooting difficult positions and managing customer issues.
  • Developed and maintained rapport with hired candidates towards goals of attending to employment concerns & retention, as well as gaining referrals.
  • Effectively recruited candidates through Job Portals, Internet research, internal database, cold calling, referrals, and other strategies.
  • Successfully managed recruitment cycle independently including resource requirement gathering, sourcing, initial screening, short listing, pre and post interview follow-ups, negotiation and closures.
  • Proficient with MS Office (Excel, Word, Outlook, Power Point, Access).
  • Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.
Time Management

Education

Punjab Technical University

Bachelor’s Degree — Computer Science

Jan 2010Jan 2014

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