Sep 2023 – Feb 2025 · 1 yr 5 mos

Jul 2022 – Sep 2023 · 1 yr 2 mos

• Promoted to Sr. Recruiter within a year of employment for optimal performance, making 41 hires within the first 12 months and leading total number of hires for 2022.
• Consistently met or exceeded hiring metrics with an average time to hire of 30.6 days and an acceptance rate of 97%.
• Successfully recruits for 5-8 roles at once (L4-L6+ and Sr. Leadership positions [MG7]).
• Provided structured hiring guidance to managers, contributing to equitable hiring practices, rubric design, and hiring plans.
• Delivered high-quality, employee-focused support across full-cycle HR processes including recruitment, onboarding, and internal mobility, managing sensitive employee and candidate information with discretion.
• Leveraged AI tools (including ChatGPT, Gem, and Zapier) to streamline sourcing, improve candidate engagement and automate routine communication workflows, reducing manual workload and improving top-of-funnel efficiency.
• Supported Zapier’s internal career development program (Next Play), coaching employees and supporting cross-functional career transitions.
• Championed operational excellence by mentoring new recruiting team members and contributing to employer branding and alumni initiatives.

Jul 2021 – Jul 2022 · 1 yr

Jan 2021 – Jul 2021 · 6 mos · Vancouver, British Columbia, Canada

• Promoted to lead national talent team with 2 direct reports, including a Senior and Associate recruiter.
• Led all employee-facing elements of Telus acquisition.
• Reporting and providing bi-weekly recruitment updates to the rest of the Leadership team.
• Leads research and identification of new channels for recruiting talent (i.e. LinkedIn, online job fairs, post-secondary institutions) to build and maintain a continual pipeline of candidates, resulting in a $0 external agency spend.
• Developed, implemented, and executed an effective recruitment strategy resulting in 69 hires in 2.5 months.
• Responsible for full-cycle recruitment of leadership, technical, operational, and clinical roles across Canada.
• Champions recruitment process by communicating with all stakeholders, including other managers, to provide high touch support and feedback in recruiting for their roles.
• Babylon Health was acquired in Canada.**

Mar 2020 – Jan 2021 · 10 mos · Vancouver, British Columbia, Canada

• Owned full-cycle recruitment initiatives of operational staff, leadership, technical and clinical roles across Canada resulting in an 82% acceptance rate.
• Scaled the Canadian team by individually hiring ~70 people in 3 months and ~115 people in 9 months.
• As part of a team of 4 recruiters, grew the company to 434 employees (head office and remote) across Canada in a period of 9 months.
• Researched, identified, and experimented with new channels for recruitment (i.e. LinkedIn, job fairs, community organizations, post-secondary institutions) to build and maintain a continual pipeline of candidates.
• Partnered with hiring managers to identify staffing needs and determining selection criteria for vacant positions within the organization.
• Created job descriptions and specifications to attract a targeted talent pool.
• Provided high touch support and feedback to all stakeholders, including managers, in recruiting for their roles.

Mar 2018 – Mar 2020 · 2 yrs · Vancouver, British Columbia, Canada

• Led full-cycle recruitment process for all operational and technical roles.
• Implemented and evaluated all new employee orientations to ensure a smooth transfer or hire of the successful candidates, including drafting offer letters, negotiating employment offers and building new hire packages.
• Identified, prioritized and processed a variety of entries and adjustments into the HRIS (Workday) and while prioritizing and generating weekly reports.
• Supported Human Resources team for payroll, benefit and pension administration initiatives
• Worked in cohesion with Union representatives to negotiate issues and agree on desired outcomes as per the Collective Agreement.
• Prioritized and administered all bargaining unit employee leaves, such as maternity/parental leave, leave of absence requests and terminations.
• Identified potential sources for recruiting staff (i.e. job fairs, community organizations, post-secondary institutions) to build and maintain a continual pipeline of candidates.
• Assisted in the creation of employment branding programs to ensure top-tier talent acquisition practices to build and maintain a continual pipeline of candidates.

Sep 2016 – Mar 2018 · 1 yr 6 mos · Vancouver, British Columbia, Canada

• Partners with internal hiring managers to identify the staffing needs of the company and determines selection criteria for vacant positions within the organization.
• Writes and develops clear job descriptions to attract a targeted talent pool.
• Responsible for full life-cycle recruitment: screens incoming resumes, conducts prescreen calls and interviews, drafts and makes formal offers of employment.
• Conducts effective reference checks to verify a candidate’s past experiences and suitability for a position.
• Acting as the primary point of contact for all applicants in the selection process through answering questions and fostering positive relationships.
• Facilitating the onboarding process for new employees through communicating details about the company and position.
• Fosters a positive company culture through planning various group events, including a company-wide summit across international offices.
• Co-managed the process of applying and successfully being recognized as a Great Place to Work (November 2017-November 2018).

Sep 2015 – Sep 2016 · 1 yr · Vancouver, British Columbia, Canada

• Screening incoming resumes to determine which candidates meet the minimum requirements for an advertised job.
• Scheduling and conducting interviews with potential candidates, internationally.
• Making informed decisions about which applicants should move on to the next step in the hiring process.
• Multi-tasking in a fast-paced environment.
• Advertising available positions through a variety of online sources.
• Providing candidates ongoing support through superior verbal and written skills.