Sep 2018 – Mar 2019 · 6 mos

Feb 2018 – Sep 2018 · 7 mos

• As a Consultant with Mercy CaRevolution, I leveraged people, process and technology to drive change and impact organization efficiency, quality and design. Three main areas of focus in this role included Patient Logistics, Data & Analytics and Care Redesign. I led the design and implementation of the "Meds to Beds" program at Mercy Hospital Oklahoma City which increased both patient satisfaction and access to care by delivering discharge medications to the patient's bedside via Mercy's retail pharmacy.

Oct 2015 – Feb 2018 · 2 yrs 4 mos

• As a Clinic leader, I supported the business operations for more than 100 providers in the Hospitalists, Intensivists and Emergency Medicine business units, in accordance with Clinic initiatives: Patient Satisfaction; Physician Satisfaction; Co-worker satisfaction; Quality; and Business Performance. I created a Hospitalist Leadership Council and partnered with them to rebuild a disenfranchised hospitalist group. I managed the revenue cycle and billing activities for the departments, led and collaborated with physician leaders in process improvement, hospital throughput, and length of stay initiatives.

Jul 2014 – Oct 2015 · 1 yr 3 mos

• Provided oversight in the daily operations of Medical Specialty clinics: Cardiology, Neurology, Oncology and Hematology, Behavioral Health, Infectious Disease, Endocrinology, and Pulmonology. Developed physician relationships, coached and supported practice managers, and led efforts involving process improvement, expense reduction, patient satisfaction, growth, and physician compensation.

Jul 2013 – Jun 2014 · 11 mos

• Led implementation of orthopedic benefits verification, LEAN adoption, blood utilization reduction efforts, and practice management. Gained an understanding of all aspects of a health system by participating in leadership rotations. Mentored by hospital and clinic executive leadership. Attended executive-level meetings regarding clinical, financial and operational performance.